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BHPian krishnakumar recently shared this with other enthusiasts.
Ok folks, so, it has been just over 7 months since Yoda has been with us. So far we have completed a little over 7500km and I'm hoping to cover as many updates as possible in this post.
Overall - FANTASTIC!! While there have been a few hiccups on the way, some of them have been resolved and some of them are still continuing. So without further ado, here's the update:
On the way to an estate resort. It felt so easy driving up these estate trails.
I'll break this up into two.
Issues that have been resolved
Thankfully, no mechanical or electrical damage. The bonnet had to be replaced and everything else was good to go.
Ongoing Issues (that were reported/found earlier)
New issue that has cropped up in the last 500km
A mild creaking/squeaking noise from the driver side door pad/b-pillar - can't exactly place where! Hoping that this is something minor that can be fixed but since it's right next to my ears, it's very difficult to ignore. Also, FINGERS CROSSED, no other rattles so far and hoping it stays that way.
LOVE THE CAR TO BITS. Looking forward to many more happy miles with Yoda.
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BHPian asitmonty recently shared this with other enthusiasts.
I couldn't say this enough. Thank you Team-BHP. Because of this incredible group, I was able to pick up a good vehicle, had a much smoother buying process than I otherwise would, and saved myself from getting scammed off of at least 25k. I truly thank all of you, especially the founder, moderators/admins for keeping the entire group clean and organized, and to the active members who took the effort to share their experience. Thanks a lot everyone.
Now it's my turn to give back so that someone else may benefit from my updates/experience with this process.
XUV 300 Petrol W8(O) Manual
ON ROAD PRICE : 14,30,550
TOTAL EXPENSE : 14,40,550
Handling Charges: 4,000 (Dealer reluctantly waived off with pressure from Mahindra)
A slightly better formatted price list details
Timeline:
2021:
2022:
Selection Process:
I had zero idea of buying a car in India. And I started totally confused with the huge number of make/model options, insurance terminology, confusing process. Eventually, I decided that a bigger car would be nice (My dad had a hatchback - i10), but not the full size since it is too expensive and would be a little tight for my small garage.
After quick initial reading around, decided to check 5 models under the 15L price point that I had - Nexon, XUV300, Brezza, Urban Cruiser and Venue. My ride with Brezza and Urban Cruiser was ok. The interior was average and overall didn't feel great about either. Venue was a bit better overall, but the rear seats felt too tight, and so did the handling.
Nexon and XUV300 were definitely the winner from the test drive phase.
Between Nexon and XUV300,
Pros:
Cons:
Pros:
Cons:
I have already summarized pricing details at top. Some additional info below.
Possible discounts and timing:
Dec - Feb : about 30k now (used to be close to 70k if you are lucky before the semiconductor shortage)
Mar - Jun : about 20k price increase : for 2022, it was in May
There is at least one BHPian from Chennai, who got 70k waived off in Dec 2020 (didn't save the post link). With the semiconductor shortage, and the pouring orders, right now no discount is going on. However, if you plan to buy a Mahindra towards year end (Dec/Jan) when they offer big amount on previous year manufactured cars, consider the overall loss.
For a 12L vehicle, When you sell your vehicle after, say, 10 years, the drop in value per year is about 60k. Unless the dealership is offering that much in savings, it is a loss.
More detail with pretty charts.
Big decision related to expected new models -
Should I get the car this year, or wait till Apr 2023 to get the new upgrade that every car site is talking about??
With XUV700 at 90 weeks delivery, and current 300s at a 13 weeks delay, I am skeptical about how long the 2023 XUV will take to be delivered. On top of that, at the rate Mahindra is raising prices, it is likely they would another 50k to the new model. So, at the end, decided the new logo, looks and features is not worth waiting a full year, year and half and paying 50k more. Though if recession hits, it may likely go cheaper.
Negotiating with dealer:
1. Logistics charges of 4000
I pointed out to SA that it is an illegal charge as declared by various high courts, but his dealership couldn't care less. I would have pursued it though if they would have forced me to pay. But fortunately, I got lucky here.
Twitter to my rescue:
I dropped a tweet tagging Anand Mahindra. In 48 hours, the GM at the dealership called. Tried to give me theories around why the 4k is a justified charge. I was polite but firm about not paying the charge. At the end, he declined to waive it and disconnected. Calls me back in a few hours and informed that as a courtsey, he will waive the handling charge. I am guessing, Mahindra has some sort of customer satsifaction targets for each dealer, and the dealership decided that the value of that is much more than my puny 4k. Good for me.
2. Insurance -
Dealer quoted 45k for insurance through IFFCO Tokio. When I checked online, IFFCO quoted 25k. Even the 2nd most expensive quote was 33k only. Though it was still confusing with so many insurers and a big price gap (lowest at 16k all the way to 32k). I did some data anlaysis using IRDAI data (from their website) and grouped the insurers by their claim settlement ratio and rejection ratio. Not surprisingly, the insurers with low settlement ratios also were the ones with the low prices. At the end, I picked within the top 5 insurers, despite the relatively high price. If I get into an accident, I would be unhappy enough. Minimizing the collection pain is likely worth the extra bucks.
Within the top 5 insurers:
Once I decided the insurer, I told the dealer that I will get my own. They kept on justifying a policy through the dealer claiming it will make claims easier and faster. When I asked how would it help given the claim is now done through the mobile app and the insurer will send their own claim investigation person anyway, they just blabbered and had no clue what to say. Finally, they gave up and told me they will match whatever quote I have from online.
So, now I get a policy through the dealer for 2/3rd of the price they originally quoted and got a better insurer than they planned to have for me.
Oh, and the additional discount of 5k they had promised earlier, apparently that couldn't be done anymore. I guess that 5k discount for 'feel good' was from the extra 20k they were charging me for insurance.
I have posted an infographic that puts all insurers in a visual friendly manner using claims settlement ratio at this link. I hope it helps the ones like me who are new to this.
3. Shield warranty - a few of the reviews on Team-BHP had mentioned that it is better to get shield through the withyouhamesha app. So, verfiied and stuck to that option. Was cheaper by 2k compared to dealer's quote. The actual purchase on app took 2 minutes.
PDI -
The SA was reluctant for PDI and gave all sorts of reasons - against company policy, nobody does that, our Service Manager will do the PDA so you dont have to worry, and so on. But thanks to Team-BHP, I stood my ground and he finally relented. Took the checklist printout, and went through it page by page (about 80% covered). And it definitely is a must do. There was nothing big, but maybe about 10 minor things. A minor scratch on the bonnet, 2 or 3 weird marks on body, another 4 or so minor dirt marks inside. On every single item, the service manager either made an excuse or said 'it is like that'. But eventually said they would address it. (though the service manager fixed some and left others, so its better that you make the service manager write down the list, or at least whatsapp the list directly to him)
Few observations:
1. Download the Blue Sense Connect app before you show up. Helps you test the car Entertainment system, as well as you can see the trip details made by your car (in case it was driven around more than it should have been). Though I did it during the PDI, so it isn't a big deal if you have a good LTE connection at the PDI location. But still safer to get it before you leave.
2. Think about your accessories before you go for the PDI. I had already gone through the available accessories listed on M2All and the brochure that SA shared on whatsapp. After the PDI, I talked to my SA and got the prices for the ones I was interested in.
I looked at some of the accessories that were getting fitted for 2 cars, and that helped clear my choices a bit.
Mahindra has a nice website to check accessories look on the car. I played around on this site.
Loan
Mahindra finance offered me 7.2% (as of May 29 2022) fixed with 5k processing fee, whereas ICICI did 7.2% fixed with 5k processing fee and Union bank 7.4% variable with 3k processing fee. I confirmed with Mahindra Finance. But on the day of PDI, when I went to finalize the papers, turns out MahFin wants 6k insurance for the loan as well. Even though when I had asked him to list every single fee, he conveniently skipped that. Some members in my family were like - you are paying 14L already, what's another 6k. And they are right, 6k is not a big amount. It's more around, if the company is sneaky enough to do this, what else have they got hidden in that contract? I was sort of prepared mentally to walk out if this happens, and that's what I did. Reached out to ICICI, and they processed it at the promised rate. No hidden charges. Plus, it took just another 2 days. When I have waited 3 months, what's another 2 days?
Final amount payment and Invoice
As recommended by BHPians, I double checked all entries and turns out the Engine number was entered wrong. Just one letter, but obviously that would have been a pain if it got submitted to RTO. The SA was a bit reluctant to accept his mistake (this was something that regular customers wouldn't catch, but yay to TeamBHP). Finally, he accepted and fixed it.
Accessories -
And then another 10k from Amazon
1. Hi Art PVC, Faux Leather 7D Beige car mats- ₹ 5,700
2. Hi Art Rear Waterproof Tray Boot Trunk Mat - ₹ 2,000
Hi-Art is really owned by this guy Pulkit from Delhi (probably chinese orders). If you buy direct from his website mats cost 4950 instead of 5700. Though, it has its own risk (I ordered through Amazon since the returns with Amazon are less-hassle). Here is the direct website for the brave ones.
3. kinder Fluff Luxurious 210T Fabric Foldable Windshield Sunshade (L) - ₹ 1,500
We watched accessories videos on youtube where the youtuber would show each accessory's looks on a real vehicle. That, in addition to taking a glance whenever you got a chance (during showroom visit, or parked XUV's on road, or even one that would cross us on a drive) was very helpful in getting a true sense of how good/bad it looked
Delivery
The SA initially offered us to take the delivery at 4 pm on Friday. But I went with TeamBHP recommendation, and asked for Saturday morning. And it was a very useful decision. Nobody was in a rush, and they had a problem tracking my payment, so it took a good 1.5 hours from arrival to departure. I had been given 10:30 am, and based on my previous experience with their tardiness, I called them up at 10 to confirm. As expected they hadnt even started anything, I was asked to come at 11. To get the final payment for accessories, checking all reciepts/warranties - overall it took 1.5 hours at the showroom. So, plan accordingly.
For the demo, I was asked by the receptionist during the final handover and when I said I haven't got any yet, they said they can have a person come over to our place and do the entire demo (electrical, mechanical options, etc - the full deal). So, I have one coming in next week. I haven't asked if it is free though, but I think it is.
As @SMG recommended, I had ordered from a nearby shop and took about 20 breakfast packets of snacks to share some happiness. Their sales floor have about 8 employees. Don't know if it did spread some happiness, but at least I sure felt good about it. A hearty thanks to for putting up that guide for buying process.
Post delivery:
Upgrades that I have decided on based on my 2 drives with the car-
Headlight - there are about 4 really helpful posts by BHPians on headlight upgrade options.
Upgrades that I am not sure about yet:
1. Audio - Feels alright. Since we do not plan to go on 4+ hour drives yet (my daughter is 3 now and takes a lot of planning for longer drives), I will review it later.
2. Horn - sounds ok i guess
Useful links:
I am adding some links to posts from other BHPians, that I collected during my research. So that future buyers dont have to spend weeks scouring old posts. This thread is 50+ pages already
1. Oil change early at 1000 km
2. Headlight
3. Audio options : starts at 20k all the way to 1.2L
4. Replacing Tyres for better driving experience - ₹ 32k for Michelin
5. Full-body PPF and interior coating - ₹ 80k-1.2L
Good luck to future buyers. If there is any other information I can help with, please feel free to reach out.
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BHPian Malyaj recently shared this with other enthusiasts.
It is time to buy a new car and as with most purchases, analysis-paralysis had kicked in. After a few months of research, I have zeroed down on 2 options, but before that, some background will help.
Our current garage consists of a 2013 WagonR and a pre-owned 2010 A-Star Automatic. For most of the ownership period, the WagonR has been my drive and A-Star my wife's. She cannot drive a manual. The vehicle to be replaced is the A-Star as it is quite old now, rattles on the horrible Bangalore roads, and we want to part with it while we can get some value.
Additional problems with the A-Star include:
All the above put together make driving at night difficult and even dangerous. Bangalore roads are poorly lit and I don't want my wife driving such a vehicle any longer. Hence the decision to part with it rather than the Wagon R, which still has some years left in it.
Once replaced, the new AT car will become the primary vehicle. Our workplaces are now walking distance from each other's and therefore we commute together. We plan to use only one car 90% of the time, with the WagonR becoming a stand-by car if there are guests at home and more than 5 need to be carried.
A very important consideration is that the new vehicle has to last at least 10 years as we are not planning to purchase anything in between. We are also not people who like frequent visits to the workshops or expensive repair bills. Maruti has spoilt us in this department.
This has made us conclude that our next vehicle must have:
A host of other decisions have gone into the shortlisting, but I won't go into them as many other 'What Car' threads have answered those queries. The 2 shortlisted cars are - Nexon & XUV300.
As you all know, these come only with the AMT gearbox and hence I will quickly come to the questions:
Some important conditions that went into shortlisting:
Magnite and Kiger were rejected because of longevity / support confidence. S-Cross is a strong contender, but new variant ambiguity (FOMO) is playing on my mind.
I would also love to know the views of Nexon / XUV300 owners on the quality of headlamps used. Is the illumination adequate?
Looking forward to your views.
Here's what BHPian EvilZombie had to say about the matter:
XUV 300 is a great option and the AMT does the job pretty well IMO. My 2cents on your queries.
I drive mostly with manual mode, and can seamlessly throw her in auto mode whenever I feel like. I don't know about a long-term effect as I’ve had her for 2 yrs now.
On manual mode, it won't auto up shift, but if you slow down it will auto downshift. I have not faced any issues with overtaking on the highway or in the city. I have done a few short trips on the ghats and she has behaved perfectly in manual mode whether going uphill or downhill.
The hill hold works like a charm and is extremely useful in choke block traffic, especially on inclines like getting on a flyover.
AC is chilly on the front but there are no rear AC vents. I haven’t found this to be a major concern but would have been a good to have feature.
At your budget, I’d suggest going for the W8 which has most of the nice features. I don't know if the W8 (o) will fit in that budget and you may have to stretch a bit. Diesel is more expensive but totally worth it and probably the best in this segment.
The headlamps are okay but not the best.
Overall a very competent car and fun to drive. You probably find reasons to do a road trip whenever you can.
Nexon is also a great car. Reasons I didn't go with Nexon is because I found the seating more comfortable in XUV and the ride quality much better, especially in the city.
Here's what BHPian Rajeevraj had to say about the matter:
By its very nature, AMT is not the best choice for the considerations you have in mind. My brother-in-law owns a Nexon AMT and I have also driven it extensively. Even being an AMT, it does a great job in most situations, but where I do feel it lacking is in hilly and steep areas-being an AMT there is no hill-hold and like a typical AMT, sometimes it has a mind of its own when shifting-especially in urgent situations. Of course, you can drive it in manual as you mentioned, but then I don't see the point. An automatic car should do the job in AT mode at least 70-80% of the time.
In summary, the Nexon is a great car and gets most of the things right, but the one area where the AMT struggles (based on my personal experience) fall right into one of your key requirements. Again in my personal view, overtaking sometimes is a pain in AMT cars, but the Nexon's engine manages to mask the inefficiency of the AMT to a great extent.
I think the Venue and Sonet also meet your need and come with a turbo petrol and a proper AT? Any reason to drop those?
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According to a media report, Mahindra has received ICAT (International Centre for Automotive Technology) certification for its upcoming XUV300 variant powered by a more powerful turbo-petrol engine.
The new ‘Sportz’ variant comes with a 1.2-litre, 3-cylinder direct-injection turbo-petrol engine. It is said to produce 129 BHP and 230 Nm and is expected to be paired with a 6-speed manual gearbox.
Currently, the XUV300 is offered with a 1.2L turbo-petrol engine rated at 109 BHP and 200 Nm. Whether Mahindra will sell the Sportz variant alongside the less powerful version remains to be seen.
The XUV300 Sportz was initially scheduled to go on sale in April 2020. However, the launch was pushed back due to the outbreak of the Covid-19 pandemic.
Source: Autocar India
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BHPian RahulC recently shared this with other enthusiasts.
Is it a good idea to buy an XUV 300 (P) in June 2022?
I have been longing to buy a new car since the start of this year but for some reason or the other haven't been able to finally get one. My ultimate priority was safety and my original shortlists were Nexon XZ+ (S) Petrol and XUV 300 W8 (P). After waiting for so long and having witnessed multiple price hikes, I finally booked XUV 300. The day the dealer called me telling me that he had arranged a car for me, I saw the spy pics of the new Brezza. Now I am confused about whether it's worth going for the XUV 300 (which is now roughly a 3-year-old model) or waiting until the full specs of the Brezza are officially released (anticipated in June).
I would really love to hear thoughts from experts in the community.
Here's what BHPian ChevyTeddy had to say about the matter:
Having owned a 2011 Ritz earlier, test-driven nearly all the cars in the sub-15L range and owned an XUV300 W6 AMT for the past 9 months, I would recommend the XUV300 without any hesitation.
If I were to compare it to the Brezza, here's how I would see it:
Service: My experience with Mahindra has been as good as it had been with Maruti. While the parent company (Maruti) has been responsive, I have had mixed experiences at Bimal Motors and great experiences at UM Cars (Domlur). So far at Mahindra, both India Garage and PPS Motors have been good to me.
Build Quality and Safety: A coconut fell bang on the bonnet of my XUV300 a few weeks ago. There was a dent for a short while but it straightened out by itself on my way home. Brezza might be the safest-rated vehicle from the Maruti stable, but I am not sure it might be as good.
Value for money: I lucked out by buying the non-touchscreen W6 variant during the semiconductor shortage, reducing my OTR by INR 1L. Brezza (the pre-facelift version) was even then the costlier option for the AT variant.
Waiting time: A car in hand is better than one just booked, if you ask me. With prices being hiked frequently, and especially more so when it comes to popular models, it's better to get your vehicle before the hikes push it to the very edge of your budget.Comfort: As a driver, I am a fan of the XUV. I've had multiple day-long trips (750+ kms) without feeling the strain. The turbo petrol has done everything asked of it on highways. The TD I took of the old Brezza, on the other hand, was a disappointment because the 4-speed AT+engine combo just did not seem like it had the lungs to respond quickly. Given the initial feedback for the new Baleno and XL6/Ertiga, if the same new engine is ported over to the Brezza, you might be in for a more sedate ride than you might like.
Boot space: This is where the XUV300 takes a massive hit. I ended up installing a roof carrier when we had the whole family on a trip. Brezza, if I am not wrong, might not have needed the capacity expansion. That said, I am not sure if Brezza will come with load-bearing roof rails - if it doesn't, it does limit your options should you ever need them in future.
As things stand now, there are a few things that you can't know about the new Brezza until you do a proper TD and put it through its paces. But if the reasons you had for finally deciding in favor of the XUV300 still hold true, you might be better off going for it. Otherwise, be mentally prepared for a hike that might come in between now and the delivery of whatever car you finally choose. In any case, Brezza or XUV300, all the best and hope your miles are always filled with smiles!
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BHPian RakeshMX3 recently shared this with other enthusiasts.
Here's my initial ownership review after completing closed to 3000 kms in 3 months. I bought the XUV300 W6 AMT in Dec 2021 from Pune. The 1st month of ownership was great, the vehicle ran very well and certainly met my expectation. However, in the 2nd month the problem started. Due to some health issues of my mother, I had to come to my hometown Aurangabad, and since mid-Jan working from here. Below is the series of vehicle failure I experienced in the month of Feb:
Since March 1st, I haven’t received any issue, however, for 2 weeks I was extremely scared to take the vehicle anywhere. I am certainly worried and sceptical now on the quality checks that MnM has, a vehicle which is merely 2 months old, need to tow twice is utterly shameful for a company such as MnM. I had also contacted MnM customer care but all they did was fwd me to the service center.
Service experience MS vs MnM:
I owned Maruti Zen Estilo for 9 years and surely found it more professional compare to Mahindra. In MS service centers I felt I am dealing with an institution which has certain process checks, whereas at Mahindra I had to keep chasing the SAs, if I dont stand on his head, he will slow down .
Would I still recommend XUV300? absolutely! The engine is certainly a gem of a machine, its been 3 months now and it still puts smile on my face on open highways. Quick overtakes still needs some planning due to the AMT gear-shift pauses. In city, at ~10 km/hr speed, I still find the acceleration uneven to the throttle response, the best way here is to keep sufficient space between the next vehicle.
Attaching few images for your reference.
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BHPian Vijin recently shared this with other enthusiasts.
It's a little unfortunate to report that we were involved in a minor accident a couple of weeks ago.
This happened on my way from Hyderabad to Trivandrum. I drove from Hyderabad to Bangalore alone, spent the night there, then went to Trichur to visit my in-laws, picked up my wife and kid, and continued south to visit my parents in Trivandrum.
About 90 kilometres north of our final destination, my wife offered to drive the rest of the way. She is a novice and has done some highway trip drive sharing in the past, though not much on Kerala highways.
If you are unaware, the majority of Kerala's highways are only two lanes with a mix of continuous and broken white lines separating traffic in both directions. We were approaching 40kmph on a gradual right turn with a continuous white line prohibiting any overtaking. A white Toyota Etios was parked on the left shoulder of the road, but it was facing the opposite direction of traffic. My wife had slowed and came to a complete stop when she saw this car waiting in the opposite direction because she was unsure what the Etios guy was going to do next.
Then, seemingly out of nowhere, a truck carrying LPG cylinders decided to overtake us and re-enter the lane as quickly as possible. He was almost there, except for the crash bar on the back end, which caught our front right side.
We were stunned for a split second as we heard the thud and a screech and felt a sudden jerk. We usually travel with our seats belted and our child in his car seat, resulting in nil impact inside.
I saw the truck driver realise what had happened and come to a halt a few metres ahead of me. I also noticed that my wife was in shock, but that my child was sound asleep and safe. When I regained my composure, I noticed that traffic was piling up behind me. I asked my wife to drive ahead and park on the shoulder just ahead of the Etios, who was noticing all the commotion. I assured her that everything would be fine and that I would take care of all that.
When I got out of the car, I noticed damage to the right front cladding, tyre, alloy wheel, wheel arch garnish, and front bumper. The front bumper was broken and was hanging a little, the DRL, fog light, and front parking sensor on the right side became non-functional. The sidewall of the front right tyre was torn, the alloy wheel was scratched, and the wheel arch was ripped open.
The rear crash bar
I then opened the bonnet and was relieved to see that there had been no impact on the inside and that the majority of the impact was cosmetic.
Guilt set in for the Etios guy, who rushed out of the car, gathered the crowd and started yelling at the truck driver. Meanwhile, I quickly dialled a known SA from MASS at Eram Mahindra, Trichur, and sent him a few clicks to get a rough estimate. He assured me that with my insurance, I might have to spend around Rs.2K, but the final bill could be well over Rs 30K.
Due to the commotion, my son had awoken and began crying, and the crowd was on the verge of calling the police. I just wanted to avoid any complications and unnecessary time waste. The Etios driver and his friend demanded that the truck driver pay a substantial amount of money or we all go to the police, while the truck driver offered 1.5K.
To calm everyone down, I quickly agreed to take the money and demanded that he assist me with the hanging bumper situation so that I could drive until the next ASS. He quickly tied things up with metal wires, and I discovered we could proceed.
I quickly thanked everyone, dispersed the crowd, and continued my journey at a slow pace, assuring my better half that I would have done the same thing in that situation and nothing would have been different.
MASS was working on Sunday due to a trade union strike scheduled for the 28th and 29th of March. I went to Trivandrum SS Mahindra, and they gave me an estimate of Rs. 43k and asked that I return the vehicle on Wednesday. Furthermore, they mentioned that the alloy wheels might need to be replaced and that they are experiencing some delays in receiving parts these days. I proceeded to pay an advance amount and requested that an order be placed immediately.
I drove back to MASS, parked the car, and went to the nearest United India Insurance office to file a claim. (I have both of my cars and a two-wheeler insured with United India because I have a relative who works there. The only flipside is that none of the ASS has cashless transactions with these guys).
An insurance approver arrived, gave the green light, and a work order was given. I asked around and was told that there had been quite a few delays due to accidental repairs in this service centre and that some follow-up might be required to speed things up.
After a few follow-ups with the claims team and store management at SS Mahindra, I realised that these guys are severely understaffed, and my case may be delayed as a result. My work order was reflected in the Mahindra portal after a few follow-ups. My delivery date, on the other hand, is set for 11/04.
It appears that they are still waiting for parts such as alloy wheels and tyre arch garnish. They claim to have completed all other tasks.
The scarcity of electronic parts is understandable, but the scarcity of metal and plastic parts baffles me. I've had similar repairs done on my previous Maruti and Hyundai vehicles, but I've never seen such a long wait, Mahindra!
I'll wait a few more days, hoping to put this episode behind me; fingers crossed!
Called SS Mahindra because this was the delivery date that had been promised. However, SA informed me that DRL would not arrive until the following day. I proceeded to escalate the situation using the Mahindra Withyouhamesha app. My order was placed on 27/03, almost 15 days ago.
Called the SA again in the afternoon; his manager took the call and informed me that the vehicle was ready and that I could come in. When I arrived at the centre around 4 p.m., no one knew where the file pertaining to my vehicle was. They made some excuses and told me that a resurvey by an insurance agent was necessary. When I mentioned that I had only come because I had received confirmation to come and collect, the perplexed SA asked me to wait in the customer lounge while they sorted out the paperwork.
Meanwhile, I called the insurance surveyor and inquired about the resurvey part. He stated that it is not required, and he had already updated that to the one of SA here. He also made a few follow-up phone calls. After nearly an hour of waiting and still no response from the ASC team, I went in again and expressed my displeasure with the lack of respect for my time. After some time, they generated the bill and handed me the vehicle. I also discovered one of the TPMS sensors was missing, and SA promptly followed up and returned it.
Finally, on my way back home, I got a call with a request to sign a customer satisfaction form, I asked them to WhatsApp me (Probably to close the loop on the escalation done by me). Though the repair appears to be done to my satisfaction, the delay and less than professional customer service left me unimpressed.
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BHPian krishnakumar recently shared this with other enthusiasts.
Hello BHPians and TBHP readers!!
I had earlier posted regarding an annoying behavior of the rear wiper/washer of Mahindra XUV300 in the Official Review thread.
When the wiper stalk is depressed, the wiper starts before the washer sprays water. This results in the wiper doing a full swipe (dragging all the dust and debris) across the rear windshield before meeting the water on its way back.
I noticed this annoying behavior right from day 1. At first, I assumed there was no washer fluid and that there could be a separate tank for rear washers (since no water was coming). Later, I realized that by continuing to keep the stalk depressed for a second the water comes out.
This essentially nullifies the use of washer if the wiper is anyway doing a full swipe without any fluid.
Obviously, I took the car to the service center to have a chat with the technical manager. He noticed the problem and said that it is a behavior in the MBFM itself and is likely due to the washer motor being in front. So the water is getting pumped at the same time as the start of wiper. However, since the water line has to build up pressure, there is a delay of 1-2 seconds within which the wiper does a full swipe.
I insisted on getting this checked on other cars and luckily there were 2 other XUV300s that had come for service. What I noticed was interesting. One of the cars had this wiper/washer working perfectly!!
Please see the videos below:
The annoying behavior served to you on a silver platter!
Note: the above car is not mine but the behavior is identical in my car
The XUV300 where this works perfectly
From this we confirmed that the problem is isolated to some cars. The only difference we could find was that the XUV300 in which this was working perfectly was a BS4 version and the other car (including mine) are BS6. The hypothesis is that the MBFM has this calibrated incorrectly in the BS6 version.
While I posted this on the official thread, there were very few responses on it confirming the behavior in their cars.
BHPians ashishk29 and Goandiaries confirming the presence of this behavior in their cars.
And BHPian mihir_m13 calling out a possibility that this existed.
The reason I'm starting a new thread is to bring attention to this problem and get a poll among XUV300 users (or BHPians who have XUV300s in their friends or family to check). The issue is small enough that a dealership would never bother bringing this up to Mahindra. For Mahindra, this might either be one of those known gaps small enough to not bother fixing, or they are completely oblivious to this bug.
In either case, I would like this thread to get the attention of the right folks. All it probably needs is one MBFM update with the wiper/washer motor calibrated to ensure the water comes as soon as or immediately before the wiper initiates the swipe. It already works for some of their cars - so maybe if it reaches the right ears, all it might need is a Ctrl+C and Ctrl+V.
Request to Mods:
* If this doesn't deserve a dedicated thread, please do merge with an existing thread.
* If you know anyone from the Mahindra's technical teams, please do help in bringing this to their notice.
Here's what BHPian sagarpadaki had to say on the matter:
There will be a one way check valve/non return valve installed after the washer fluid motor. That check valve ensures that the water remains in the pipe and does the flow back into the container. I think the check valve is faulty. Hence the delay in the water reaching the rear glass outlet.
I presume this happens only if you do not use the rear wash for a while? Maybe a few hours?
Get the valve replaced and see if the problem goes away
Here's what BHPian shancz had to say on the matter:
Based on the video I see that the problem car's spray seems pressurized while the one that works fine has a more free flowing nature. Could that indicate anything? Was it common in all other cars you checked ?
If yes then probably a blockage in the piping/nozzle which causes the lag ?
Could it be due to a motor going weak ?
FYI the wagonR (2016) has the same behaviour and it has the free flowing nature, worse flow than the 300 of course.
Although what your ASC explained is what I had thought too.
Read BHPian comments for more insights and information.
News
BHPian AKSwamy recently shared this with other enthusiasts.
I bought my Skoda Slavia 1.0L Style variant on 18th Mar and I was told I am the first customer from PPS Skoda Mysore road showroom Bengaluru.
I picked the silver color since that was looking as the most appealing and elegant of all the other colors available (picture attached).
Having driven a Honda Amaze for almost 7 years from 2013-2020 and looking for an upgrade in many ways, I had bought a Mahindra XUV300 in Mar 2020 and as with most things unanticipated in my life, crisis stuck and we went into our 1st lockdown just 1 week after I bought it. With limited opportunity, I still did couple of trips to Hampi and Pondi with it. I was not at all happy with this one since the 1st day, having driven a Honda for many years, this felt like a downgrade rather than an upgrade. Mind you I had an SMT diesel and my XUV300 was an AMT diesel top end. I know many would think it is a bad decision going for an AMT, but I didn't have much option at the time and I was desperate for an upgrade to an automatic and I got an handsome discount since it was BS4 and one of the last ones available!
I have had all kinds of problems with regards to niggles and issues with the XUV300 right from the loose glove box lids, music system issues, sounds coming from seats, suspensions etc. Even if I ignore all these issues, it was a disaster to drive in the city with rubber band effect and all that you can associate with an AMT. It was a beast on the highway which should be mentioned!
I had pre-booked it at the launch and was offered one in the first batch hence and the whole buying experience was good and smooth. I love the looks and it is a head turner for sure since I have been stopped and asked about it already couple of times. Coming to the driving experience, boy-o-boy I am enjoying every bit of refinement and punch it offers. I feel like a driving enthusiast again which I had lost after selling my Honda and bringing in the XUV300. I love the way it drives through our famous Bengaluru traffic and I am not minding the traffic because of it!
I know there are fence sitters who talk about the degradation in the quality of Skoda with the new India specific platform and cost cutting parts, I am telling you for the price and driving pleasure it offers I have no regrets. The door closing thud is still great, the cabin still feels luxurious, cabin space once you are inside is ample and I have already spoken about the driving pleasure enough!
Having researched a lot of cars through Team BHP forums, innumerable You Tube reviews, I am feeling like I have made the right choice.
My bottom line is go for an Indian manufacturer like Tata/Maruti/Mahindra if your budget is below 15L, mind you my first car was a Tata Indica Xeta.
If your budget is above 15L, you should go for an European or Japanese since the refinement and driving pleasure is incomparable which is the essence of any car, and 90% of the reason why you are buying a car.
If you need only features go for Korean/Chinese.
Check out BHPian comments for more insights and information.
News
BHPian Aaditto recently shared this with other enthusiasts.
Hello,
This is a humble appeal for help – to all you highly-informed experts at Team BHP.
But to begin with, thank you very much T-BHP moderators – for including me into this amazing community! I have been an avid reader of this forum for a number of years. And it feels great to be a part of it.
To introduce myself:
I hail from Kolkata, originally. I live and work in a remote rural area, in the district of Birbhum. And if I may quote my standard ‘social media’ introduction here, I am a wanderer, by nature an artist, by training a teacher & permaculturist, by profession.
This will be my first new thread here. Advance apologies for the lengthy post – I'll try and make it as detailed as possible, so that I can explain my situation better. In case you do not want to go through the whole post, here are the bullet points of my query :
Need help in deciding the best option for a new petrol MT Crossover/ CSUV / hatchback car within Rs. 10 lakh (On-Road price, Kolkata, West Bengal) – which can be stretched up a little, if justified.
I do not race up to a red traffic-signal.
But neither do I believe in ‘carefully’ cruising at 80 kmph on a highway – where I regularly hit 100-110 kmph in my 29-year old Maruti 800 – taking on every ‘new-age’ vehicle, with a sloppy driver behind the wheel, who might block my path.
I need the car to have/ be:
I don’t need the car to have/ be:
However, there is one specific ‘feature’ – which would be very helpful to have. That is a height adjustable driver's seat. I am just 5’6” tall and most of the modern cars don’t seem to offer as clear a view of the left corner of the bonnet as the cars of old did!
My background:
I am 50 years old (though I often get confused, and believe that I am really 30!). I learnt driving at an young age – in a second-hand Standard 8 (a tiny, Morris Minor like car, which was discontinued in the late 1950’s) – by observing my father, an expert but rash driver – and my mother, an expert and copybook driver.
However, my whole family was a stickler for rules – as am I. Of course, my father refused to let me drive out in the roads without a license. So, for two years, I could only drive in my mind, sitting in the co-passenger’s seat. Once I turned 18, and got my license, I started driving my grandmother’s Maruti Suzuki 800 (Second Generation - 1993 registration) – which is the car I still drive.
For the past seventeen years, I have been living and working at our family-owned rural-action project – in a backward and rather wild area of West Bengal. This project owns a Maruti Suzuki Gypsy (“MG 410” – 1991) & also a Maruti Omni (2001 registration) – and, of course, I have been entrusted with maintaining – and driving – both these relics.
Old as they may be, all these three cars have performed beyond expectation, over the years.
The Maruti 800 (registered in my grandmother’s name) gives me an average of 15-18 kmpl and runs nonchalantly at 100-110 kmph speeds (the engine can still go up to 120 quite easily, it’s the suspension and breaks that I don’t trust anymore) – but its just too damned old now! The local PVD is not going to allow a change-of-name (I checked!). So, once the present ‘Fitness’ expires, in 2023, I will have no option but to ‘scrap’ that little darling of ours.
The Gypsy (owned by the Project I run) still pulls a quintal of logs over rough terrain, with disdain, and has actually pulled out a tractor once, which had broken down in mud.
Having been with these three Marutis for so long – and given their performance over the years – I have probably become a bit biased towards the company, when it comes to reliability.
However, I am not an ostrich. I know that many of the other companies around today would be just as reliable, or better even, when it comes to making a quality vehicle. But do they have a comparable service network/ low maintenance costs? I am not clear in that area yet.
So basically, in my 32-years of driving, I have only been with very old Maruti vehicles. And I have never owned a car myself. I do own a Suzuki Fiero 150cc motorcycle – which I bought in Delhi, 20+ years ago.
We are not an affluent family. In fact, we are a family of freaks, who have deliberately desisted from pursuing wealth, and chosen to spend our lives trying to work at the grassroots, alongside the really poor but amazing people of rural India – for the past 40 years or so.
However, I have suddenly come upon some ‘one-time-wealth’, by way of selling a small flat, after the demise of both my parents and my grandmother – over the past few years. So, that is how I have arrived at this point – where I have decided to ‘pamper’ myself, for once – and start owning a car – and a ‘proper’ one at that! But even if I have the ‘one-time-funds’ to start dreaming about a ‘good car’ – I have to bear in mind that my day-to-day economic position will not allow me the luxury of owning a high-maintenance vehicle, in the long run!
Was that too much detail to share on a public forum? I hope no one found it inappropriate – if you did, please accept my sincere apologies! The thing is, I believe that my background – in life, generally, as well as with cars – has a lot to do with the ‘right choice’ of a new car – that fits me.
What do I want from the vehicle – and why?
The way I understand it, the simpler the design is, the better a machine functions.
I can understand the requirement of turbo boost on the race track. But I really don’t see the point of it, in the given Indian road conditions. Also, the turbo mechanism is complicating the combustion that much more – and with the dusty as well as hot and humid conditions of our country, I think it is recipe for complications, over a longer period of time.
Decent mileage: An average of 18 kmpl would be amazing – but I can live with 15 kmpl. Anything below that would be a strain.
Cars I have shortlisted – done TD with – awaiting TD.
Please see the attachment at the bottom.
My reactions to some of the TD’ed vehicles in the above list (added as attachment at the end) – the ones that impressed – in ascending order of liking:
Hyundai Venue:
Likes:
Dislikes:
Honda WR-V:
Likes:
Dislikes:
Mahindra XUV300:
Likes:
Dislikes:
Maruti Suzuki S-Cross:
Likes:
‘Maruti’ reliability.
Dislikes:
Various quandaries:
I have a mechanic friend, who worked as a Grade-A mechanic at a Maruti Service Centre for many years, and then started a very successful local workshop of his own. He is a truly expert mechanic, with lots of experience and a very good sense.
When I asked for his advise, specifically about moving away from Maruti as a brand, he categorically mentioned that I should not venture into TATA & Renault vehicles – while the Mahindras, & Hyundais were fine. In his opinion – those two brands are not trustworthy in the long haul. But I see that the new TATA CSUV’s are amongst the highest rated and very popular vehicle in the market today!
So, should I disregard the warning of my mechanic friend?
How reliable – in terms of after-sales service/ service network/ reliability/ durability – are brands (Indian versions) such as:
Should I be looking at – do TD’s – for some of the cars I have left out in my initial shortlist? Such as:
Given the serious requirement for ground clearance, with my high rate of village/ dirt road travel – should I just stick to the CSUV / Crossovers – or is it actually worth checking out some of the Premium Hatchbacks too?[/indent].
My ‘TOP CHOICE’, at the moment – and some trepidation around it:
Maruti Suzuki S-Cross.
Once again, apologies for the extensive post. I guess it’s my middle-aged, middle-class panic at work! It’s a lot of money for us – the temporary riches notwithstanding! I desperately need to get the call absolutely right – since this will be the first as well as the last time I will be doing this. A wrong call now, and I’ll be cursing myself for the rest of my life.
Thanks in advance, for any and every help from all you experts out there!
Here's what GTO had to say on the matter:
If I were in your place, I'd go for the XUV300. A truly premium crossover (you'll love the interiors) with a fantastic engine + road manners + ground clearance that you need for rural areas. Mahindra has an excellent network in rural India too.
Here's what BHPian nik0502 had to say on the matter:
Hello Sir,
Your requirements scream a Bolero. It’s robust, built like a tank and will last as long as you want it to. It might not be as comfortable and refined as other cars you have listed but trust me it will be the right car for you. Yes it will be diesel but the maintenance is very low and the parts are inexpensive and easily available everywhere. Buy from Mahindra if you have money, or buy from local shops if you have less money otherwise buy from scrapyard if you are short of money. This is the first time I have advised someone a Bolero on the forum but I have my reasons. All modern cars that you have listed will not be very good on broken village roads over a period of 8-10 years. Plus the repairs are very expensive. A suspension job easily costs 40-50 K in modern cars which you will have to undertake in next 5-6 years and if you ignore these repairs car will start eating tyres which will also be expensive. Give it a try. Otherwise you should also consider the Bolero Neo (TUV).
Here's what BHPian Shreyans_Jain had to say on the matter:
You really need to give the TUV300, now sold as Bolero Neo, a long and hard look. This the the car that comes closest to meeting your requirements. It is tough as nails, spacious, comfortable at lower speeds and is super reliable and economical to own. This should be your first choice. I do not like the idea of buying a model that is about to be discontinued. You will be left with an ‘old model’ within 6 months of buying. Why do that? If you are keen on Maruti only, wait for a few months for the updated Brezza and S Cross.
Here's what BHPian Bibendum90949 had to say on the matter:
Welcome to the forum. All the requirements you've listed out may not be met in one vehicle. Compromises has to be made in one way or the other. One clear thing is none of the modern day cross-overs would stand the abuse the vehicle will be subjected to in your line of duty, especially when you're looking at very long term. Please do stay away from the Kigers, Magnites, Venues, Sonets et al.
The only car which may be an exception is the Renault Duster. It's got the credentials to withstand rough road usage a fair bit. You check it out and see if that works for you. RXS 1.5 Petrol MT variant would cost 11 lakhs OTR in Kolkata.Thar AX four seater may well shoot past your budget, it'll be 14.xx lakhs on road in Kolkata.
Jimny may well be the car for you, but we all have been waiting for it since 3 years. It won't be under the 10 lakh mark. It would surely be 13-14 lakhs OTR even for the entry variant.
Else, as Shreyans suggested it has to be a Bolero or Bolero Neo. That's the closest car that you can buy new that suits your budget and requirements.
This is just another thought which may sound stupid and impractical but worth exploring. Pick up either a well maintained civilian Gypsy MGW 413(hard to find, but not impossible) or rebuild one with a 1.6 Baleno engine, fix an AC and upgrade the suspension. All would cost 7 lakhs at the maximum. Since you've a trusted and experienced Maruti mechanic with you, this would be a fairly easy affair. It's still one of the very very few vehicles in your budget which can handle your type of usage on a long term. And you very well know the mechanical simplicity of Gypsy and it's highly reliable nature. At some point later, you can switch to a new Jimny, if budget permits.
Check out BHPian comments for more insights and information.