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Old 2nd November 2014, 11:18   #631
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Hey guys, I have recently noticed that here is a lot of moisture accumulating under my driver side floor mat.. Even after ensuring the area is dry if the car is used a little, it seems to be getting moist. I figure it's to do with the a/c.. Anyone face similar problems? The car is a 1.2 petrol polo which is around 3 months old.
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Old 5th November 2014, 13:04   #632
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Default Re: VW Polo - Maintenance and Service cost and dos/don'ts

Hi guys. Just an update about my insurance progress with Volkswagen and Bharati Axa.
It's 37 days since i filed my claim. My car is just lying in their workshop unattended as of yet.
There is gross miscommunication between both of them and as usual we suffer. The roof of my car has been damaged and for that VW has raised an estimate of 4 lakhs!!!! The bonet, front and rear windscreens and roof is all that is damaged. The 2 companies are engaged in a tug of war and as usual we are the sufferers. VWs after sales support still leaves a lot to question years after they have come into the market. And friends.... please do not under any circumstances get your insurance from bharati axa. They are Grossly inefficient and unwilling to settle the claim or even let work start 37 days later.
Friends will shortly put up pics of the car.
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Old 6th November 2014, 12:21   #633
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Default Re: VW Polo - Maintenance and Service cost and dos/don'ts

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It's 37 days since i filed my claim. My car is just lying in their workshop unattended as of yet.
Are you directly interacting with Surveyor and insurance company? Or you are only communicating through VW workshop people? It makes sense to speak directly with surveyor to understand their side of concerns.

Many times body shop people grossly overestimate parts to be replaced. This becomes point of contention between Insurance company and Workshop.
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Old 6th November 2014, 13:22   #634
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Are you directly interacting with Surveyor and insurance company?

Many times body shop people grossly overestimate parts to be replaced. This becomes point of contention between Insurance company and Workshop.
Yes. Am daily in touch with the surveyor but he keeps procrastinating. Even kept a meeting at VW to discuss what to replace and what not to. But that also got cancelled by them...
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Old 6th November 2014, 13:55   #635
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Default Re: VW Polo - Maintenance and Service cost and dos/don'ts

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Originally Posted by khoju View Post
The roof of my car has been damaged and for that VW has raised an estimate of 4 lakhs!!!! The bonet, front and rear windscreens and roof is all that is damaged..
Friends will shortly put up pics of the car.
Polo/Vento roof is laser welded at the factory. If the roof panel has to be replaced at the dealer end i'm curious to know how they go about it. Would the do spot welding or laser welding. If its the latter maybe thats why the cost is high. Please upload pics of the roof.

Did you take insurance from the dealer or on your own?
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Old 6th November 2014, 14:15   #636
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Default Re: VW Polo - Maintenance and Service cost and dos/don'ts

Dunno about the type of welding.
Will try to upload the estimate soon along with the pics of the car.
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Old 6th November 2014, 18:17   #637
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I have the new Polo 1.5 TDI.
I really don't like the horns. It is a single tone horn unlike the double tone from the earlier models.
My brother had got a spare set of horns for his Laura.
Will this work in my polo?
The service guys at VW hosur road said they don't install parts bought outside.
Any other local shop ?
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Old 7th November 2014, 09:30   #638
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I have a one and a half year old Polo 1.2 Petrol. Observed today morning that there is some rust/color degradation near the VW logo on my hatch. Please see the attached image. I guess all VW cars come with 6 years anti rust/corrosion warranty.
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VW Polo - Maintenance and Service cost and dos/don'ts-1415332799536.jpg  

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Old 7th November 2014, 10:02   #639
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Default Re: VW Polo - Maintenance and Service cost and dos/don'ts

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Originally Posted by F2005 View Post
I have the new Polo 1.5 TDI.
I really don't like the horns. It is a single tone horn unlike the double tone from the earlier models.
My brother had got a spare set of horns for his Laura.
Will this work in my polo?
The service guys at VW hosur road said they don't install parts bought outside.
Any other local shop ?
The Trendline variant will have a single tone horn. You will get a louder double tone in Comfortline and Highline variants.
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Old 7th November 2014, 10:11   #640
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Default Re: VW Polo - Maintenance and Service cost and dos/don'ts

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The Trendline variant will have a single tone horn. You will get a louder double tone in Comfortline and Highline variants.
Hi KkVaidya,
I have the highline variant only. Now all the variants come with the same horn. I think even the new Vento also has the single tone horn.
Remember the SA saying something to do with the norms.
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Old 7th November 2014, 10:46   #641
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Default Re: VW Polo - Maintenance and Service cost and dos/don'ts

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Originally Posted by Ketan T View Post
I have a one and a half year old Polo 1.2 Petrol. Observed today morning that there is some rust/color degradation near the VW logo on my hatch. Please see the attached image. I guess all VW cars come with 6 years anti rust/corrosion warranty.
That looks like hard water stains. A good car detailer will be able to get rid of it.
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Old 7th November 2014, 10:49   #642
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Quote:
Originally Posted by Santoshbhat View Post
That looks like hard water stains. A good car detailer will be able to get rid of it.
Thanks Santosh. I will try doing that. But it looks like the color has gone off from the surface.
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Old 7th November 2014, 13:25   #643
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Default Re: VW Polo - Maintenance and Service cost and dos/don'ts

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Originally Posted by Ketan T View Post
I have a one and a half year old Polo 1.2 Petrol. Observed today morning that there is some rust/color degradation near the VW logo on my hatch. Please see the attached image. I guess all VW cars come with 6 years anti rust/corrosion warranty.
I fear you may be wrong about the 6 years. I remember some disappointment on this when buying my Polo: a Passat would have come with the same warranty as the European car, but the Indian-built Polo did not. Three years on, though, I have no idea of the current warranty terms.

Hopefuly the detailing route will fix this. If that really turns out to be rust, that is a very serious faileng.
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Old 7th November 2014, 15:04   #644
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Default Re: VW Polo - Maintenance and Service cost and dos/don'ts

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Originally Posted by Thad E Ginathom View Post
I fear you may be wrong about the 6 years. I remember some disappointment on this when buying my Polo: a Passat would have come with the same warranty as the European car, but the Indian-built Polo did not. Three years on, though, I have no idea of the current warranty terms.
The Polo and Vento in India do come with 6-year anti-corrosion warranty. The higher models (Jetta onwards) come with a 12-year warranty.
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Old 7th November 2014, 16:15   #645
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Quote:
Originally Posted by Thad E Ginathom View Post
I fear you may be wrong about the 6 years. I remember some disappointment on this when buying my Polo: a Passat would have come with the same warranty as the European car, but the Indian-built Polo did not. Three years on, though, I have no idea of the current warranty terms.

Hopefuly the detailing route will fix this. If that really turns out to be rust, that is a very serious faileng.

Quote:
Originally Posted by StarScream View Post
The Polo and Vento in India do come with 3-year anti-corrosion warranty. The higher models (Jetta onwards) come with a 12-year warranty.
I checked on the VW website and Polo does have 6 year anti-corrosion warranty. I plan to visit the VW service centre tomorrow. Let's see what they say.

Last edited by Ketan T : 7th November 2014 at 16:43.
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