A huge cost to my pocket and all because my usual service technician (Ramesh) did something which he was not supposed to do.
Some months back I had updated the thread with an issue regarding the Swing arm bush. Now at the time of the replacement, the guy just put some metal bush in there. All this resulted in the bolt getting cracked again and within a kilometre range of 3000 approx on the odometer.
I observed this on the morning of the 16th after I noticed a tire leak. While the same was being repaired, I just observed that one side of the bush arm cap (the shinning plastic part) was missing. Surprised with the part missing, I sat down for a closer inspection and to my utter disbelief and surprise , "The bolt is missing from the right side". For a few seconds I just could not believe as to what I was seeing. Shocked and surprised, I tried pushing the rod from the left side, and there were a few millimetres of inward movement. Just imagine my condition! My office would be over by the dead of night and that time I would have nothing if the rear tire just comes out all of a sudden.
Anyways, with confidence I started my return to home around 12 am, drove with a speed of around 20-30 kmph and reached home safely. That journey back home, for a mere 15 kilometres, can probably be termed as one of the most anxious ones. Next day being Sunday, Ramesh's shop is closed. Somehow on Monday, I was not too convinced to call him up and enquired with a few of my rider buddies and went at Platiinum to get the problem addressed. Now this was an approximate distance of 14 odd kilometres, and I do not remember how much time I took to reach or how many times I got down to check if the rod is in place, and push it back in at times (mental peace!!).
As the visit was pre intimated, Amun-Ra was attended to asap but everybody had this question that why I took the risk to ride him down here? Well its my Amun-Ra and that answers everything. I felt that I should not desert him at that hour.
And then the moment of truth, they called me in and showed me the swing arm bush. I was explained the working of the part, the various parts involved in that hollow cylinder and their role. and after all this, I was informed that during the last time of repairing, the plastic white part has been replaced with some metallic part. The result (as per my understanding) is that as metal is rigid, it took all the movements/jerks that happen inside the swing arm and as it could not dissipate the force, the bolt at the right side along with part of the rod, broke off. Furthermore, the part just could not be removed even with hammering or heat and pressure. As a result of this and a considerable loss of at least a couple of hours (as all possible solutions were being tried) decision was taken to replace the part all together.
Observation : All this could have been avoided if Ramesh would not have inserted the metal part instead of the plastic part. But why did he do this? I was a regular customer at his service centre and have suggested him to my friends too. If the part was not available with him, then probably he could have told me and we could have chalked out a suitable date and time. But he chose to replace the part with some thing not acceptable, resulting in huge loss of both money and time.
Total cost to pocket : Six thousand odd (as there were many other things to be done too and parts with RE are expensive). I plan to share the breakup and the images soon.
Few more "future" cost expenses are as follows :-
- Front wheel allignment with adjusting the screws of the spokes (accident impact which was ignored by Ramesh, thus resulting in wobbling)
- Rear wheel adjustment because of the swing arm bush fault.
- Front shocker adjustment as there is slight bent in one direction, resulting in effecting straight line stability.
- Handle to be replaced as well.