Re: Mahindra Scorpio-N Review It will be a long read so may take some patience. It could be interesting for some, if not for all, so decided to share.
I am a 45year old QA professional in Games Industry. I drive an Alto K10 Vxi 2013, my first car that I bought second hand in 2016 (15k KM clocked in Odometer). Since then, I have travelled to Goa, Gujrat, almost all of Maharashtra, Goa, Rajasthan, Karnataka, down till Rameswaram, Kanyakumari and up top to Munsyari, Dharchula and Tehri etc. in Uttarakhand. I have driven many times between Pune to Uttarakhand, mostly solo drive 35-38 hours non-stop. My Alto is well maintained, in a good shape and has never ditched me so far on any such road trips, but Kids (8 and 11) are growing up, and they find it hard to sleep in this small one in long distances. We 4 do a road trip each year, when we travel for 10-15 days, travelling 700- 1000 KM at a stretch, so an upgrade was needed. Also, I plan it for long term so should be one taking care of feature needs as well not just the engine and performance.
When Scorpio N was announced, it caught my attention. Took a lot of time and efforts to convince my wife to even think about it as she was anti Scorpio credits to Rohit Shetty. My very first requirement was an Indian manufacturer and an SUV only, that left me with limited options. I did my research, and she did hers. She was all inclined towards Hyundai Palisade which is yet to be launched in India and wanted a AT as next car. But I finally succeeded in convincing her for Scorpio N on a condition that Alto will be hers (I agreed without second thoughts). Later, somehow, I also convinced her for MT from AT, she also drives little bit and feels the excitement when changing gears.
On the booking day, I have had multiple bookings, both online (my wife and I did separate bookings, the day booking started) as well as at my native showroom in Uttarakhand (via the SA) as I was WFH, all bookings were of Z8 Diesel MT as it was the most VFM version as per me as it covered features my wife was looking for and being a driver’s car, which suits my need. I had secured a slot under 25k as well.
I have been following the forums, FB and Twitter for long and on daily basis. I can't emphasize how hard I tried at my local showroom to get me a unit, my wife’s preferred color was Black. Was so fed up with the wait and in desperation even decided to upgrade to Z8L. Being a local, I found mutual acquaintances and friends with the showroom owner. The owner and the SA even arranged a unit for me a Z8L MT Black but in Petrol.
I was so ready for this fuel variant compromise, as I have two wheelers at both in Pune and my native, I also have a second car, so FE was not that big of a deal for me. I did the PDI was all set for next steps but had a sour incident with the M&M Finance team there. In Aug, I had booked 6.99% rate, filled form, and gave them the cheque but the executive or the manager didn't care to submit. When I was looking for a loan in Nov, I was declined the rate lock and in anger I dropped the deal.
My office is in Pune where I was back on 8th Nov for some official work, I called all the showrooms to check if any of them have a Z8L 4WD available. None of them had a 4WD (which had gotten added into my list of preferences by now). Though in my travels so far in an Alto K10, I have travelled through bad terrains, broken roads, villages, not just NH and SH, but only once during my travels my wheel got stuck in an under-construction road on way to Shirdi in yellow mud. As in future, I plan for Leh, North-East and someday winter Spiti. So, I wanted to have a somewhat capable vehicle while I am upgrading. Though, I believe it’s equally on the driver but vehicle capability always provides an edge.
All the showrooms wanted me to do a booking in Nov, so they could arrange a vehicle for me asap but no one was giving a guarantee. I told them clearly, I will no longer do any more bookings instead was looking for already available as I knew many people may not be taking deliveries in Nov/ Dec. I already had 4 bookings in my account by that time (3 for which I had paid, and 4th that my native dealer assigned to my account for which I did the PDI).
By Dec 10th I got no word from any of the showrooms, and I was getting desperate to buy an upgrade as I had a long trip coming near, by now I had explored Tata (Safari new, second hand Hexa, Compass, Fortuner and Endeavour as well). My wife turned down the idea of a second hand as next car. Tata was neither meeting 4WD requirement nor the appeal in comparison though had better audio and ventilated seats.
On 11th Dec, I called Unnati Motors again, which is near my office location and got to know that they can arrange a 4WD AT unit but in White if I am interested. I thought for an hour and gave them a go.
On 12th dec I was told the vehicle is being shipped from ‘Nashik’ and I can start working on the financial process prep if I was interested. I asked for the VIN and it was shared immediately. I was not asked for any booking or any form filling by the SA. I spoke to the showroom AGM if it is for real. I have not given a single penny and nor I am interested to before I see the vehicle, so how can I be assured that this vehicle will be allocated to my name. Also, I knew that Scorpio N is only built in Chakan as I have personally visited the manufacturing line on 2nd Oct and have seen the line. I asked the AGM how the vehicle is being shipped from Nashik when it is only built in Chakan. The AGM and SA were not sure of the manufacturing location, but AGM made some calls and found that the vehicle was shipped from Chakan, but someone had entered the branch code of Nashik in the system while shipping which created confusion, I was assured that the info is real. Same day the bank guy came to my home did loan paperwork preps.
Next day on 13th, I was told everything is set for disbursement as soon as I give a go. I called the SA and was told that the vehicle has arrived at their stockyard, and I can take a look. I went there and it was all dirty with bird droppings from the outside and appeared as if was there for a while. The manufacturing was of Nov 30th, I instructed to get it cleaned so I can do the PDI.
On 14th Dec it was all washed, I completed the PDI, vehicle had 58KM on the odometer, I visited the showroom the same evening and gave a go for disbursement. The vehicle was officially allocated on my name, I received the SMS and it started reflecting on Mahindra portal too.
On 15th Dec, loan amount was disbursed, on 16th I visited the showroom, paid for by down payment (Tax, Insurance and Ceramic). Ceramic was agreed on for 20k (3-year warranty) including underbody and 2 additional coats every six month. Insurance was 100k initially, I gave a quote of 65k (including PA, Consumables, Engine protection, Invoice price, Tyre protector, Key and Lock) SA said he will match it, later he got it done everything at 61K.
I visited the service station and bought 4 accessories (7D Floor Mat, Anti-Theft bolts, Sunshade and Mud Flaps) compared the quality of all from outside before deciding to go for Mahinda accessories (paid Rs 600 above online price for fitting).
Post 16th the weekend was there so RTO process only started on 19th Dec and number was assigned on 22nd Dec and I took the delivery on 23rd Dec. on 24th Dec Mahindra executive took appointment and came home to give walkthrough on all the features.
Almost everything went seamless so far except that the software update seems is not done. Mahindra execute who visited home says after seeing the Infotainment, I am not sure what is missing there.
I am still in observant mode and had my first learning. When ignition is switched on, apparently its needed that the infotainment system should be allowed to boot before the vehicle is started else the infotainment system hang and will top taking any inputs. The solution is, that battery needs to be reset to bring infotainment system back to working. When the executive came it appears somehow I had already glitched it the previous night and he fixed it for me.
My odometer is just 125KM so far, I am headed for a long tour tomorrow roughly 4K+ KM, will see how it goes and will share upon return. |