VW Polo - Maintenance and Service cost and dos/don'ts

isodope · 17th November 2018, 07:23

Please youtube search "How to reset service reminder on VW Polo". It is a two minute job.

WhiteFang · 17th November 2018, 08:44

Quote:

Originally Posted by isodope

Please Youtube search "How to reset service reminder on VW Polo". It is a two minute job.

Thank you, brother.

I did not know that it was this easy. Still, my complaint about them being unprofessional all the while still holds true.

isodope · 20th December 2018, 10:02

ABS light switched on, at 3 years/17500km. Got the sensors and connectors cleaned but didn't have any effect. Got a vehicle scan done and the left rear ABS sensor needed to be replaced. Light went out once the car moved a few feet. Total cost: Rs 2300.

Hooray for local mechanics who know their stuff.

d_himan · 22nd December 2018, 09:26

Quote:

Originally Posted by isodope

ABS light switched on, at 3 years/17500km. Got the sensors and connectors cleaned but didn't have any effect. Got a vehicle scan done and the left rear ABS sensor needed to be replaced. Light went out once the car moved a few feet. Total cost: Rs 2300.
Hooray for local mechanics who know their stuff.

same thing happened with my GT TSI. 4th year, rear left. Got it done for free through extended warranty.

kutts · 4th January 2019, 23:27

My Polo has been giving a faint rattling sound in the front when going over potholes. It was like a "clunk" sound like something loose. Suspected the suspension and went to the service guys. Did a test drive with them and they got back to me later in the evening saying that the right shock was weak and the mounting bushes needed to be replaced. Also mentioned that the steering rack column was a bit loose.

I have them the go ahead to fix the issues. The total damage was around 12K, 3K in labor charges and 9k in parts.

The parts changed were the RH shock (6rf413031g), both boot (357413175a), both the mountings (1j0412331c). Surprised to see the boot were priced at about 1500/- each, while the shock was 1700/-. The mountings were 1800/- apiece. The rest of the parts were nuts, bolts etc.

They also tightened the steering column, so lost the easy feel on them. Its more rigid now to my dislike.

So far no more extra rattles. I had asked the SA if I needed to do an alignment check, but he said there was no need for that. After a couple of km of drive I sensed something amiss and went to do a re-alignment. Of course they were way off the mark !

isodope · 7th January 2019, 14:27

Polo petrol add-on warranty cost for third year: Rs 13800, in Mumbai. This is if you haven't purchased extended warranty at the time of purchase, so it is for the third year of ownership when the car has just turned two years old.

roby_dk · 16th March 2019, 14:47

Purchased the 5th and 6th year warranty for Polo GT TSI. Got it for 16k and my car is covered for 1.5 lakh kilometers now. A sigh of relief as the DSG200 is quite notorious gearbox.

Wanderer · 22nd April 2019, 16:27

There is a problem with the red light on the door of my Polo-1,2 TDI 2013 make. The light does not blink now a days for the past few months , but the locking function is normal. Is it just a bulb outage or do I need to worry about anything else. I have hard-wired two devices, a GPS and a dash-cam. Could them be the issue?

Traveler · 22nd April 2019, 17:00

Quote:

Originally Posted by roby_dk

Purchased the 5th and 6th year warranty for Polo GT TSI. Got it for 16k and my car is covered for 1.5 lakh kilometers now. A sigh of relief as the DSG200 is quite notorious gearbox.

What was the original warranty you had. Did you have 2 years factory warranty plus 2 yrs extended. Total 4 years. Then you bought the 5th and 6th year?

I have purchased 2 yrs extended warranty have total 4 years. When I asked the dealer he says I can't buy 5th and 6th year until I run out of the 4yrs warranty first.

Please clarify.

roby_dk · 22nd April 2019, 19:13

Quote:

Originally Posted by Traveler

What was the original warranty you had. Did you have 2 years factory warranty plus 2 yrs extended. Total 4 years. Then you bought the 5th and 6th year?

Original Warranty - 4 years
Extended Warranty - 4 + 2 = 6 years

Not sure if this scheme is available for only new cars, MY19.

Traveler · 22nd April 2019, 21:27

Quote:

Originally Posted by roby_dk

Original Warranty - 4 years
Extended Warranty - 4 + 2 = 6 years

Not sure if this scheme is available for only new cars, MY19.

Thanks, I guess this is available only on MY19 cars. Mine is 2017 and I only have the option of going in for 5th year warranty after expiry of the first 4 years.

Experts can comment please.

swissknife · 23rd April 2019, 08:33

Quote:

Originally Posted by Traveler

Thanks, I guess this is available only on MY19 cars. Mine is 2017 and I only have the option of going in for 5th year warranty after expiry of the first 4 years.

Experts can comment please.

Mine is a 2016 one. I have taken the warranty cover for the 5th year in February 2019. I was told that I could take the cover for the 6th and 7th years during the 5th and 6th years, respectively. I am unable to understand why they can't cover extended warranty in one go.

isodope · 23rd April 2019, 09:13

Quote:

Originally Posted by swissknife

Mine is a 2016 one. I have taken the warranty cover for the 5th year in February 2019. I was told that I could take the cover for the 6th and 7th years during the 5th and 6th years, respectively. I am unable to understand why they can't cover extended warranty in one go.

They'll provide it at their discretion. Cars in India are usually slotted into the high use/abuse categories, so you never know how many miles it will have covered and what condition it will be in, in five years' time.

For example: the Royal Enfield twin cylinder products are provided with an unlimited mileage warranty in the US market, which is an industry standard. They wouldn't dare offer that in the Indian market!

flyingraghu · 23rd April 2019, 16:24

Quote:

Originally Posted by Traveler

Thanks, I guess this is available only on MY19 cars. Mine is 2017 and I only have the option of going in for 5th year warranty after expiry of the first 4 years.

Experts can comment please.

Yes, I own a 2017 Polo TDI Highline plus. Got the 2 years extended warranty during the time of purchase. Went to the sales person as soon as I Came to know about new extended warranty period, only to be informed that it can be availed at the end of fourth year for some rough cost of around 14k.

KkVaidya · 29th April 2019, 12:54

My Polo 1.2 has clocked 85,000 kms running on original clutch. Off late, i have observed a hard clutch. The pedal effort has increased leading to fatigue. However, the clutch bite and performance is not affected.
Pl. advice if anyone has faced similar issue and what was done to resolve?

17th November 2018, 07:23	#1516
isodope BHPian Join Date: Mar 2007 Location: Mumbai Posts: 144 Thanked: 85 Times	Re: VW Polo - Maintenance and Service cost and dos/don'ts Please youtube search "How to reset service reminder on VW Polo". It is a two minute job.
	(2) Thanks

20th December 2018, 10:02	#1518
isodope BHPian Join Date: Mar 2007 Location: Mumbai Posts: 144 Thanked: 85 Times	Re: VW Polo - Maintenance and Service cost and dos/don'ts ABS light switched on, at 3 years/17500km. Got the sensors and connectors cleaned but didn't have any effect. Got a vehicle scan done and the left rear ABS sensor needed to be replaced. Light went out once the car moved a few feet. Total cost: Rs 2300. Hooray for local mechanics who know their stuff. Last edited by suhaas307 : 23rd April 2019 at 08:54. Reason: Spacing
	(1) Thanks

4th January 2019, 23:27	#1520
kutts BHPian Join Date: Nov 2011 Location: Trivandrum Posts: 249 Thanked: 402 Times	Re: VW Polo - Maintenance and Service cost and dos/don'ts My Polo has been giving a faint rattling sound in the front when going over potholes. It was like a "clunk" sound like something loose. Suspected the suspension and went to the service guys. Did a test drive with them and they got back to me later in the evening saying that the right shock was weak and the mounting bushes needed to be replaced. Also mentioned that the steering rack column was a bit loose. I have them the go ahead to fix the issues. The total damage was around 12K, 3K in labor charges and 9k in parts. The parts changed were the RH shock (6rf413031g), both boot (357413175a), both the mountings (1j0412331c). Surprised to see the boot were priced at about 1500/- each, while the shock was 1700/-. The mountings were 1800/- apiece. The rest of the parts were nuts, bolts etc. They also tightened the steering column, so lost the easy feel on them. Its more rigid now to my dislike. So far no more extra rattles. I had asked the SA if I needed to do an alignment check, but he said there was no need for that. After a couple of km of drive I sensed something amiss and went to do a re-alignment. Of course they were way off the mark !
	(1) Thanks

7th January 2019, 14:27	#1521
isodope BHPian Join Date: Mar 2007 Location: Mumbai Posts: 144 Thanked: 85 Times	Re: VW Polo - Maintenance and Service cost and dos/don'ts Polo petrol add-on warranty cost for third year: Rs 13800, in Mumbai. This is if you haven't purchased extended warranty at the time of purchase, so it is for the third year of ownership when the car has just turned two years old.
	() Thanks

16th March 2019, 14:47	#1522
roby_dk BHPian Join Date: Nov 2016 Location: New Delhi Posts: 753 Thanked: 2,155 Times View My Garage	Re: VW Polo - Maintenance and Service cost and dos/don'ts Purchased the 5th and 6th year warranty for Polo GT TSI. Got it for 16k and my car is covered for 1.5 lakh kilometers now. A sigh of relief as the DSG200 is quite notorious gearbox.
	() Thanks

22nd April 2019, 16:27	#1523
Wanderer BHPian Join Date: Apr 2019 Location: Kolkata Posts: 35 Thanked: 46 Times	Re: VW Polo - Maintenance and Service cost and dos/don'ts There is a problem with the red light on the door of my Polo-1,2 TDI 2013 make. The light does not blink now a days for the past few months , but the locking function is normal. Is it just a bulb outage or do I need to worry about anything else. I have hard-wired two devices, a GPS and a dash-cam. Could them be the issue?
	() Thanks

29th April 2019, 12:54	#1530
KkVaidya BHPian Join Date: Nov 2008 Location: Ahmedabad Posts: 931 Thanked: 760 Times View My Garage	Re: VW Polo - Maintenance and Service cost and dos/don'ts My Polo 1.2 has clocked 85,000 kms running on original clutch. Off late, i have observed a hard clutch. The pedal effort has increased leading to fatigue. However, the clutch bite and performance is not affected. Pl. advice if anyone has faced similar issue and what was done to resolve?
	() Thanks