Quote:
Originally Posted by svaid Update
Got a call from service adviser. They have checked the following but still the rattling is present
a) Engine mounts for any loose nut etc
b) Steering assembly
c) Cross Member
d) Suspension nuts/bolts/joints
They are continuing the investigation and hopeful to catch something by tomorrow afternoon. From the conversation with the adviser, I can sense an intent to resolve the issue. I am keeping my fingers crossed and hoping that the problem is caught by Hyundai. |
I got a call on Friday evening that the car was ready for delivery and I can come and check the under steering sound as well as the clutch hardness. I was occupied on Friday and told the adviser that I would be coming on Saturday. Reached service center on saturday noon only to find that neither the service adviser nor the technician ( lets call them SA1 and T1 ) were available as both were on leave
Nevertheless, I was attended by a new guy who took me for the TD. The clutch now was feeling better and the issue looked to have been addressed. But what I found now is that
- The car is pulling to left if steering is left one the car is moving straight
- The horn is sounding weird as if it has gone out of tune
I showed this to the guy and proceeded towards the uneven road. As soon as I hit upon the uneven road - the ghostly under steering sound was back
I showed this to the guy with me and we return to the service center. I am now assigned a new adviser SA2. He now calls another senior technician T2 and with SA2 and T2, we go for another TD. I additionally notice that the fuel tank when which was slightly less than half tank when I brought the car for service - is now showing low fuel warning. I was surprised to see this but assumed that could be because of TD taken by SA1 and T1 as they had communicated over phone a couple of times.
As we went back to the uneven road, T2 could hear the sound I was talking of. Some looking here and there around the front fender and we are back in the service center. I am told to sit in the customer lounge by SA2 and wait for an update
Sometime later, I am told that T2 is suspecting something in the caliper assembly and they are looking into the same. I am told it will take 1-1.5 hours and I can wait there if I wish. Keeping an optimistic attitude, I decide to wait only to find after one hour that the issue is still there after they tightened the caliper related assembly and all. This meant that they might now like to change the caliper assembly and see what happens.
I had no other option but to leave now since the car wont be available today as it was already 5:30 PM. I was told that they will have some update by Sunday afternoon. I talked F2F to Mr Ankur who is the customer care manager and explained the situation again to him ( He is handling the case ). He assured me that they will do their best to address the problem.
It was a disappointing experience as the car was declared fit by Hyundai and the problem was still so much evident

. Again another set of investigation had begun
I called up SA2 on Sunday afternoon only to know that caliper assembly change hasn't helped and now they are planning to either totally tighten or replace the front suspension. I double checked if T1 has also been updated about the situation since he looked in to the issue first of all and was told that he is also involved now.
I was told that they would have an update regarding the suspension only at around 7PM.
I haven't received any call after yesterday afternoon from Hyundai. I am being extremely patient through out this time anticipating that the time I invest in the problem leads to its solution. However I am yet to see success.
I hope Hyundai doesn't disappoint me and gets this issue resolved.
Keeping my fingers crossed....
Quote:
Originally Posted by meonbhp
I noticed i10's headlights are little weak. Can I get more intensity of light without changing wattage of bulbs? |
Please have a look at this
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