[BoneCollector]

Hi all,just read through this link on Facebook on "why" this draw thing by Mr.Pawan Goenka. https://www.facebook.com/MahindraSco...24460330927570

Mods,please remove this post if its a repeat.

[m_upreti]

Originally Posted by v-drive

The response to blog is now put up on the FB, twitter etc as well, so it was indeed Mr Goenka responding. This is one aspect of M and M which keeps impressing me. I have put in many queries on the other homegrown manufacturer's site (read TATA), but never even got an acknowledgement, but with Mahindra's across spectrum, when you raise an issue , its addressed, maybe not to your satisfaction, but addressed it is. And thats what keeps giving me hope and made me invest in the XUV. I know if I am not happy, I have the ears of the management, and I can get it addressed. Doesn't take away the fact that there shouldn't be issues with a 16Lac vehicles in the first place.

The M&M top management including MR. Anand Mahindra & Mr. Goenka are very prompt as far as responses are concerned, unfortunately the issues start down the line where people try to sweep things under the carpet and wake up only when someone escalates to the top.

No doubts your issues would be addressed (like mine were, to utmost satisfaction till now) but the pain you go through after investing so much does not go away easily.

[v-drive]

Originally Posted by m_upreti

No doubts your issues would be addressed (like mine were, to utmost satisfaction till now) but the pain you go through after investing so much does not go away easily.

Better to have them addressed after the pain, than to have endured the pain and not have them addressed at all. Still all this is valid till an option appears on the horizon where there is no probability of the pain and addressable issues

[m_upreti]

Originally Posted by v-drive

Better to have them addressed after the pain, than to have endured the pain and not have them addressed at all. Still all this is valid till an option appears on the horizon where there is no probability of the pain and addressable issues

Agreed, but I bought the Scorpio which was a tried and tested product over the years and knowing the known quirks such as boat like handling, shaking gear lever, etc., that gave me 6 months of agony with almost everything apart from the engine, body & chessis being replaced (the bright point was a chance to drive a new Xylo as a standby for almost a month )

But the number of issues being reported on the XUV are totally off the board, so personally though I love the way XUV looks I would not be willing to put in my money in it immediately unless the basics are in place

[deepaktpatil]

Originally Posted by bikefreak

A few more pics in addition to those posted earlier (link below)

http://www.team-bhp.com/forum/offici...ml#post2615552

The ones posted below were taken during a recent trip to Kashid beach. The XUV behaved very well and gave an avg of about 11-12 (has run only about 1.5k till now)

bikefreak, awesome pics. Congratulations on your new SUV.

Below one certainly looks like a prowling cheetah waiting for an ambush.

Originally Posted by v-drive

Better to have them addressed after the pain, than to have endured the pain and not have them addressed at all. Still all this is valid till an option appears on the horizon where there is no probability of the pain and addressable issues

Looking at the feedback from existing XUV owners, we can see that Mahindra is making progress in addressing these issues.

As an example, the issue of khat-khat noise has been traced back to front right shock absorber housing. I am sure improved components will be used during production for this as well as other problems reported by customers. Hopefully this gets sorted out in short time.

Mods: apologies, realized this is a back to back posting after I saw the updated thread.

[Dieseling]

Originally Posted by m_upreti

The M&M top management including MR. Anand Mahindra & Mr. Goenka are very prompt as far as responses are concerned, unfortunately the issues start down the line where people try to sweep things under the carpet and wake up only when someone escalates to the top.

No doubts your issues would be addressed (like mine were, to utmost satisfaction till now) but the pain you go through after investing so much does not go away easily.

I have replied to Mr. Goenka's post on my blog. I think few of the forum members also tweeted the same to Mr. Mahindra. Kudos to them for taking such issues seriously, from from top.

However, even with the reply, the fact remains that it is still an issue. Why dont we all keep tweeting Mr. Mahindra/ Mr. Goenka (if he has a twitter handle). If we can book a damn tatkal ticket on irctc, this should be breeze if taken online as well (along with dealers).

They really could have come up with a better solution. This is India, nothing is important if chaos is not created. Why would M&M want to stop that importance

Mods: I dont know if we should move this to some other thread, I posted as the topic was being discussed in this thread. Ideally, a new thread can be started to discuss this, as I see it is interfering with few other discussions

[GunMo]

Originally Posted by RickyC

To All Those Ridiculing The Lottery System As Proposed By M & M for XUV:

Here's My Take On This...

To be fair to M&M, gauging the initial response to the vehicle, they were expecting at least 8000 bookings on day 1 (as per Hormazd's Tweet a few days ago) and add to that another 10-15k in next few days. Had they adopted FIFO system, it would hve created quite a chaos in the whole system what with everybody grapelling to get the first booking !
As for the capacity, M&M has been quite swift to react to the situation and announced plans to increase capacity to 3k/mth (Jan onwards) and 4-4.5k.mth (Jun onwards) which is very unlike say a Toyota who had been commanding waiting periods for Innova & Fortuner for so long....
I trust, they hve been pretty fair and transparent for the second round and hopefully should end up managing the affairs in a better way than few other companies...

Hmm, makes sense. However, if this misfires (negative publicity), then M&M might be shooting at it's own feet!

Actually this lottery thing (+ 80k dep) might work as a damper and hence we'll never know the what-if scenario.

What beats me is the 7200 number. The announced max delivery period of 4 months X current production capacity of 2500 vehicles per month doesn't gel with this (unless 25% of the vehicles are reserved for TDs and crash tests?!). With the announced increase in capacity, the gap is only wider.

I guess M&M is eyeing to repeat the "here's your XUV two months too early" stunt.

Whatever, I sincerely hope M&M's technical team has the priority in addressing those niggles reported by the first lot of customers and tighten the QC before bumping up the production.

Hopefully second lot gets better reliability cars while my wish list of refinements see the light in 3rd, 4th or 5th lots?

My initial view of waiting for 6 to 9 months before jumping into XUV band wagon doesn't seem to be a bad idea after all.

------

@ DrJones,

Originally Posted by drjones

...when I give some acceleration and release the clutch in the first and second gear, I hear a loud thud...

You aren't trying for any wheelie, right? Well, jokes apart, is that due to DMF doing duty?

[avinashsg]

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[m_upreti]

Originally Posted by Dieseling

I have replied to Mr. Goenka's post on my blog. I think few of the forum members also tweeted the same to Mr. Mahindra. Kudos to them for taking such issues seriously, from from top.

However, even with the reply, the fact remains that it is still an issue. Why dont we all keep tweeting Mr. Mahindra/ Mr. Goenka (if he has a twitter handle). If we can book a damn tatkal ticket on irctc, this should be breeze if taken online as well (along with dealers).

They really could have come up with a better solution. This is India, nothing is important if chaos is not created. Why would M&M want to stop that importance

A marketing gimmik probably suggested by some high flying consultant with no connect to the ground realities.

[Infiniti.Rahul]

If someone has an old booking, delivery due in February, and he doesnt want it anymore, how can he encash this opportunity rather than just cancelling the booking and taking his 40K booking amount back?

Plus, how does this work? The address proof and name of the booker would be different from the person who would be interested in taking this car from him. So exactly how does the transaction happen? How much is the premium going for W6 in Delhi/NCR? Any ideas? Need this information quickly, if some fellow BHPian from Team-BHP from Delhi/NCR can help me.

[Turbokick]

These are the lines taken from XUV v/s Force One comparo as conducted by Autocar India.

"The body-on-ladder-frame One has quite a few
aces up its sleeve and you’ll know this the
moment you hit a bad patch of road. With a ride
that is a lot more sorted than the XUV’s stiff-
kneed setup, the Force One simply isolates you
better from what’s going under the wheels. The
XUV’s problem is that it reacts to changes in the
road surface with sharp vertical movements and
this means you get tossed about quite a lot. The
rear-wheel-drive Force is also easier to manage
at higher speeds. The XUV’s driven front wheels
fidget over road imperfections and there’s quite
a bit of torque steer over loose surfaces. What
this means is that you have to pay a lot more
attention in the XUV at higher speeds."


"The Force also has the more responsive, quieter
engine. Where the Force pulls with, ahem, force
all the way from 1000rpm to 4000rpm, the XUV
makes you wait a bit more before the turbo
spools up. It’s not much of a difference and the
XUV is 1.0sec quicker to 100kph than the One
(it is 75kg lighter as well), but in everyday
driving, it’s the Force that demands fewer
gearshifts."



Quite incredible to see the Force One bettering XUV in terms of dynamics,refinement and driveability.

[4x4addict]

Originally Posted by Turbokick

These are the lines taken from XUV v/s Force One comparo as conducted by Autocar India.

Quite incredible to see the Force One bettering XUV in terms of dynamics,refinement and driveability.

Did they mention what happens when you are doing 140 kmph and a bullockart decides to take a U-Turn in front of you? Without ABS, ETC, Airbag etc... I have a feeling most of us would rather be in an XUV in this situation.

[Joyb]

To be honest, I for one always find the Autocar India previews a little strange lately. Was a fan of theirs a few years back but then slowly I started noticing a change in their opinions. The cars which they gave -ve comments upon some months back, suddenly started winning comperos where it was pitted against 3-4 of its competitors. What was funny was the fact that in the independent road test the winner had got 7 out of 10 and one or two losing cars from the compero had won 8-8.5 stars. So it was hard to digest, and I stopped buying the magazine.

Please note that my comments are not to offend anyone, or to say in any way that XUV is better than Force. I have not tested Force One and cannot comment on it.

[teamveevee]

Originally Posted by Joyb

To be honest, I for one always find the Autocar India previews a little strange lately. Was a fan of theirs a few years back but then slowly I started noticing a change in their opinions.

After all these magazines are for a profit. Not just a service. And main income for the magazine is Advertisement, not subscription. Who are the main advertisers in an auto magazine? I heard the "Consumer Reports" magazine, buys the vehicles they use for testing from regular dealerships. What about our Indian magazines?

[suhaas307]

Originally Posted by teamveevee

I heard the "Consumer Reports" magazine, buys the vehicles they use for testing from regular dealerships. What about our Indian magazines?

I agree with you n everything else. But..

What do you mean by 'Consumer Reports'? Do you mean organizations that evaluate car over a long period of time and also arrive at results based on customer satisfaction?

As far as I know, no automobile magazine buys cars and bikes for testing purposes. In fact, even their long-term fleet consists of cars that are merely lent to them. This applies for every magazine in the World.