[_nitink_]

Originally Posted by auto_enthusiast

What is the make of your tyres? If it's MRF, then it's definitely because of the tyres. I recommend you to write immediately to Ford India and your tyres will be replaced under warranty, since it's below 10k kms.

The tyres are Apollo Alnac. I am going to write it to Ford soon. The noise inside the cabin becomes unbearable at higher speeds and on rough roads.

Just wanted to ask how does the SA measure the noise inside the cabin?

[samaspire]

Originally Posted by _nitink_

The tyres are Apollo Alnac. I am going to write it to Ford soon. The noise inside the cabin becomes unbearable at higher speeds and on rough roads.

Just wanted to ask how does the SA measure the noise inside the cabin?

Download a decibel monitor app, record the sound levels with the SA in your car and then compare it with their test drive car, or some other car of the same model and variant. Difference, if any, should be obvious.

[_nitink_]

Originally Posted by samaspire

Download a decibel monitor app, record the sound levels with the SA in your car and then compare it with their test drive car, or some other car of the same model and variant. Difference, if any, should be obvious.

Thanks. I am sure it will help. Can you also share ideal readings for the noise inside?

[jetsetgo08]

Originally Posted by _nitink_

The tyres are Apollo Alnac. I am going to write it to Ford soon. The noise inside the cabin becomes unbearable at higher speeds and on rough roads.

Just wanted to ask how does the SA measure the noise inside the cabin?

Excessive tire noise could even be due to higher tire pressure. With a car with good ride quality the harshness of excessive pressure isn't felt immediately but rolling noise is higher. Apollo's are the best among Indian tire brands.

[_nitink_]

Originally Posted by jetsetgo08

Excessive tire noise could even be due to higher tire pressure. With a car with good ride quality the harshness of excessive pressure isn't felt immediately but rolling noise is higher. Apollo's are the best among Indian tire brands.

I agree that Apollo makes good tires. I keep the pressure at 32 always as suggested by Ford. The models such as Alnac 4g, etc are very good but the Apollo in my car is an entry level Alnac. I maybe wrong because I have limited knowledge about tyres and the tyre brands. Correct me if I am wrong.

[samaspire]

Originally Posted by _nitink_

Thanks. I am sure it will help. Can you also share ideal readings for the noise inside?

No use. You will need to convince the SA with first hand experience. First drive the TD car yourself to ascertain if it is indeed quiter than your car.

Originally Posted by jetsetgo08

Apollo's are the best among Indian tire brands.

Originally Posted by _nitink_

... but the Apollo in my car is an entry level Alnac.

I had the same Alnacs which were replaced with Michelin XM2s. Noise reduced noticably but it's still present. The biggest difference though was in road grip, high speed stability and ride quality.

[thoma]

Originally Posted by _nitink_

Just wanted to ask how does the SA measure the noise inside the cabin?

Originally Posted by auto_enthusiast

I recommend you to write immediately to Ford India and your tyres will be replaced under warranty, since it's below 10k kms.

Originally Posted by samaspire

Download a decibel monitor app, record the sound levels with the SA in your car and then compare it with their test drive car, or some other car of the same model and variant. Difference, if any, should be obvious.

Sam, I think I want to shift to your place. The SA here dismisses many a vibration and noise as not present. I'm reluctant to fight with them. I was having a wonderful experience from Nissan and Volkswagen here but not Ford.

How do you write to Ford? Which id?

Which decibel monitor app are you using. Will the SA really agree to it?

[Blow Horn Ok]

Got the second labor free service today @ Ranchi Jayshree ford. Reported at 9:45 and was out by 10:40. Opted out of washing. Bill came out at Rs 2042 initially but got them deduct the screen wash shampoo charge which I had conveyed not to put. Parts replaced were oil, oil filter and air filter.

[samaspire]

Originally Posted by thoma

Sam, I think I want to shift to your place. The SA here dismisses many a vibration and noise as not present. I'm reluctant to fight with them. I was having a wonderful experience from Nissan and Volkswagen here but not Ford.

How do you write to Ford? Which id?

Which decibel monitor app are you using. Will the SA really agree to it?

I'm really happy with Cauvery Ford here. Not that they don't screw up - but they are eager and willing to rectify it. And response to any of my issues has always been good.

In your case, don't fight with them, but insist on it. That is why I suggested the decibel meter to Nitin. (Any free app on the store). That will show the problem in numbers which no one can deny. Comparison with another car of the same make is the only way to convince them.

But, if things don't move forward then contact Ford Customer Care. Phone, e-mail, Facebook. I found private messaging in Facebook to be the most effective way. They will ask for your number and call you on that.

And don't forget, Ford dealers are very very particular on getting full marks in the service feedback. Use that to your advantage.

[AKTRACK]

Originally Posted by _nitink_

Just wanted to ask how does the SA measure the noise inside the cabin?

They can't and won't. But what always works is customer noise If you are persistent you may get a tyre change albeit at some cost. Tyre noise has always been a problem in the Figo Twins. The MRFs that my car came with were nasty. Then I got them changed to Michelins but it is still not a quite cabin. I don't know what is contributing to that noise.

[_nitink_]

Originally Posted by AKTRACK

They can't and won't. But what always works is customer noise If you are persistent you may get a tyre change albeit at some cost. Tyre noise has always been a problem in the Figo Twins. The MRFs that my car came with were nasty. Then I got them changed to Michelins but it is still not a quite cabin. I don't know what is contributing to that noise.

I suppose Ford India was changing the tyres free of cost for cars with less than 10000 kms. I have been observing it since a long time. I am confident that the tyres are the main culprit behind this noise.
I have raised a complaint again and waiting for someone from Ford to contact me. I will keep everyone updated about any new happenings.

[bhphog]

Originally Posted by _nitink_

I am confident that the tyres are the main culprit behind this noise.

Got the Yokohama S-Drive on my Figo for the past 10K kms and it’s unbelievable how much the noise has gone down. And the Grip, Amazing.
They are 195/60mm on 14” stock blacked out alloys.

Originally Posted by AKTRACK

Then I got them changed to Michelins but it is still not a quite cabin. I don't know what is contributing to that noise.

Okay, so couple of places I could tell you from my experience of the Figo,

1. Check the rubber seals of the door. Specifically of the rear door near the latch.
2. The boot seal, as water seeps through in a lot of cars, including mine, so the rear rubber seal could be the culprit.
3. Could be the valve at the floor where spare tyre is kept.

[_nitink_]

Originally Posted by bhphog

Got the Yokohama S-Drive on my Figo for the past 10K kms and it’s unbelievable how much the noise has gone down. And the Grip, Amazing.
They are 195/60mm on 14” stock blacked out alloys.

when did you change your tyres? was it with the help of Ford or did you get it done on your own expense?
I am also looking for painting my alloys to black. can you please share a picture of them and what is the cost at which you got them painted?

[thoma]

Originally Posted by bhphog

Got the Yokohama S-Drive on my Figo for the past 10K kms and it’s unbelievable how much the noise has gone down. And the Grip, Amazing.
They are 195/60mm on 14” stock blacked out alloys.

You put 195/60 on 14"! Can you please share few snaps of the setup, front back and side, couple of long shots to see how much 195 protrudes outside and to get an idea of the side wall height.

[samaspire]

Originally Posted by _nitink_

when did you change your tyres? was it with the help of Ford or did you get it done on your own expense?
I am also looking for painting my alloys to black. can you please share a picture of them and what is the cost at which you got them painted?

Check out mobike008's ownership thread. He has painted the alloys black.