[MissionManali]

Originally Posted by MissionManali

Update
Called Mahindra customer care on this. Was told that no change in variant is allowed and asked me to contact dealership on this, hence again putting me in never ending circle. However, it was also revealed that dealer has made a fresh booking in my name with right variant on Oct 15 (without cancelling the original one done on 8th Oct). I am not sure that how dealer is planning to manage this mistake made at his end?

Update
I had escalated this issue at various levels in M&M. Was assured to look into this. Had almost made up my mind to cancel and wait due to various views floating in this thread( niggles, better features down the line one year etc) and was planning to use excuse of wrong variant booking done by dealer for cancellation and voila received this message today. Heart is greedy again !

[fazalmirza]

Originally Posted by MissionManali

Update
I had escalated this issue at various levels in M&M. Was assured to look into this. Had almost made up my mind to cancel and wait due to various views floating in this thread( niggles, better features down the line one year etc) and was planning to use excuse of wrong variant booking done by dealer for cancellation and voila received this message today. Heart is greedy again !

When I see AWD I feel happy. Not because it makes too much of a difference. (May or may not in the situation one is in). But it sure will be a more exclusive club.

[PMK-MoJo]

Originally Posted by Monty1

Has anyone else faced the issue of involuntary cancellation of the booking
.

This could have been done by mistake either from dealer or Mahindra. Reaching out to them might resolve this issue.

Originally Posted by a_chelat

Feature deletion already??

This is so bad..

If this news is true, then it is better to cancel booking now and wait till end of 2022 or early 2023 when new models launched with more features.....

Mean while there could be more options from other manufacturers as well.

[Tanmay007]

Originally Posted by a_chelat

Feature deletion already??

Another disappointment. I really hope this applies to future bookings or at the very least bookings post the initial 25k. If Mahindra removes this even for people who booked on day 1 then it is a monumental failure in supply chain management from Mahindra. I’m now starting to lose faith in them.

[Monty1]

Originally Posted by Tanmay007

Another disappointment. I really hope this applies to future bookings or at the very least bookings post the initial 25k. If Mahindra removes this even for people who booked on day 1 then it is a monumental failure in supply chain management from Mahindra. I’m now starting to lose faith in them.

Just imagine what brutality will be unleashed on the lesser models, starting with non Luxury Ax7, wont be surprised if the back camera's gone.

[p_darshi]

https://youtu.be/35UTZB6bvSg

Real owners are now posting reviews. This video has review of AX5 P MT. The guy expects mileage of 7-8 in bumper to bumper traffic, 8-10 in city and 10-12 on highway

[IamNikhil]

Originally Posted by IamNikhil

As per communication from Mahindra, the delivery of my AX7 Petrol AT was slated to happen today... Finally, called them today morning and was told that the vehicle is arriving at their stockyard by today evening. Intimated them that I want to do the PDI tomorrow before moving ahead; was told they would confirm by evening today.

Update:
Received a call from the dealer in the evening that the car dispatch from the factory (at Chakan, near Pune) has in fact been delayed and is now expected to arrive at the dealer stockyard in Mumbai by Saturday, if they dispatch tomorrow. Finally lost my cool and gave the representative a piece of mind for fooling around in the morning. Just ridiculous that these guys hadn't even bothered to check if the vehicle had been billed and released from the factory or not! My hopes of taking delivery on 14th November are crushed. Hoping to atleast do the PDI on Saturday, 13th Nov now, if all goes well. Fingers crossed!

[Speedo]

Originally Posted by AutoNoob

Last month, my friend faced similar issue with Hyundai dealer in Jaipur for purchase of Creta. Dealer was forcing to buy insurance at ~81k, whereas similar was available from outside for less than 40k.

Pardon me for being a newbie, but dealerships often ask for the full amount to be paid before agreeing on the delivery date. Have even heard some dealers saying they need the insurannce before the car leaves the dealer stockyard to insure for any potential damages. Is that true, or just another unfair practice? Also, in case the dealer demands payment in full - incl insurance and handling charges, how do you manage to proceed without paying?

[drshajul]

Originally Posted by MissionManali

Update
I had escalated this issue at various levels in M&M. Was assured to look into this. Had almost made up my mind to cancel and wait due to various views floating in this thread( niggles, better features down the line one year etc) and was planning to use excuse of wrong variant booking done by dealer for cancellation and voila received this message today. Heart is greedy again !

Congratulations! This is really interesting news because it gives hope to many whose dealer has screwed up. Also, it means they have the backend feature to change the variant, color etc.

[atsphenomenon]

Originally Posted by Monty1

Has anyone else faced the issue of involuntary cancellation of the booking

AFAIK, has happened to two people in my circle itself. It's really mismanaged. Holding mahindra responsible for an explanation and corrective action is absolutely imperative, I guess engagement actions on this tweet might help.

Originally Posted by Moto_Bear

This is just plain Profit-Maximization at this point.

Sigh. And then, there's the shield of third party consultancy firm

Originally Posted by drshajul

I don't think you should worry. They have taken the booking with feature mentioned in the brochure, they are bound to give it in the product. Maybe future versions may have it deleted.

I really hope for all our sake, that that's true. Though the brochure is no holy grail, some variant vs feature mismatches have already been found - mentioned a couple of pages back on the same thread.

Originally Posted by p_darshi

https://Youtu.be/35UTZB6bvSg

Real owners are now posting reviews. This video has review of AX5 P MT.

I was waiting for such reviews to come out. But this seems to only add to my confusion. I have been thinking about how connected car features like remote ac on/off could work in AX5 with a manual Aircon. In the video, I expected the user to mention that it doesn't work. Instead, he mentions that it works, without showing us how - I really doubt it would.

[ron178]

Siddharth Vinayak Patankar of NDTV Car&Bike has teased a new crash test at the ADAC Technik Zentrum test laboratory's crash hall on Twitter. Could it be the Mahindra XUV700?



Link to source

[sandeepmdas]

Received this from Mahindra just a while ago, I was reading the new posts in this thread, my morning ritual since the past one month

FYI, the variant I booked is the AWD L pack.

[drshajul]

Originally Posted by sandeepmdas

Received this from Mahindra just a while ago

Yes, many of us have recieved this email today morning. Our efforts with the tweets and emails have had a positive effect

[RachhaMan10]

Originally Posted by sandeepmdas

Received this from Mahindra just a while ago, I was reading the new posts in this thread, my morning ritual since the past one month

FYI, the variant I booked is the AWD L pack.

Got the same message some time back, I have booked AX7 D MT Midnightblack on 7th from dealer in Bangalore.

[Guna]

Notice how the message talks about 'estimated month of delivery' and not 'estimated date of delivery'