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Originally Posted by Sk8r The likes of Amazon / Flipkart and every other e commerce and delivery service has spoiled us with too much transparency to say the least !
The complexity for an end to end product manufacturing is beyond our imagination and it's funny to see some folks losing their calm for a delay of a month or two. Specially given the complex/ dynamic situation we are in today with regards to supply chain disruption.
Not to mention the infinite number of combinations in which the vehicle can be configured.
Just for Trivia, when the next gen Swift was launched in 2011 August, we had to wait for 6 months for the ZDi variant in spite of being among the 1st few bookings from a Tier 2 city
All I can suggest is enjoy the pain of the waiting period  it's a moment to cherish when you finally get your hands on it |
There exists a similarity between Mahindra and Amazon, and that deserves respect no doubt. Both Mahindra and Amazon have shown how an industry can be improved by a drastic amount just by changing how you do things. Mahindra with its 200bhp MStallion and 450Nm MHawk engines has indeed disrupted the automotive industry in the same manner, Amazon has revolutionized the e-commerce industry with a consumer centric approach. While some of us may feel spoilt by it, it is the mannerism with which competitive consumer-based market dynamics are created. This is exactly what Jio did and this causes a disruption in the market. It's just that when there's a lot of coal available to burn, the idea of a nuclear plant seems like a luxury.(Indeed Mahindra and Amazon are both diamonds in their respective sectors)
Now coming to the main context, it's not that people are not willing to wait. I mean, people can and do wait. As it's said, "Good things come to those who wait", and XUV7OO is the best thing going on South of 30L price bracket. Now there are few facts to consider such as :
- People getting multiple bookings under their names, one such instance where the person had not even opted to book one
- The dealers not sharing the mobile number and email address of some of the customers with Mahindra
- Wrong variant/configuration chosen by the dealer
- Reports of people who booked on a later date(the same configuration and color) getting deliveries earlier than the folks who booked on 7th October.
and so on, that has created a sense of doubt and a need of transparency towards the whole process
What is simply being asked is that the company be transparent, with the delivery dates and algorithms that they're utilizing. Not to calm the impatient folks, but as a matter of Goodwill towards its loyal as well as new customers. Furthermore, there are instances of shady practices being followed by the dealers relating to insurance, again which is being highlighted to the Company that has been the issue here.
Concluding here, I'll also share a fun trivia: A decade back, when the original XUV5OO was launched,
folks had to wait for more than 8-10 months after their bookings to get one. It was so in-demand that Mahindra had to stop the bookings and bring out a lottery system, much akin to this algorithm(in no way being compared to a lottery) that we are hearing about. While we got ours early, one of my family friends had to wait for more than 6 months to get theirs. This was the time when they could've gone for any other rival brand with a waiting period of not more than a month. That is plain and simple brand loyalty on display, and why a lot of us would simply ask Mahindra to be transparent, rather than criticizing and complaining about the issue.
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Originally Posted by charade 1. Tata & Mahindra are sitting on an order book of 300,000!
2. Tata has halved the number of chips used in one specific component.
3. Tata looking to convert application-specific chips to standard chips.
4. M&M has created step-down variants of the in-demand XUV700 SUV, which lack some features. |
It's as amazing as the Indian companies itself, with the amount of workarounds these are guys are finding to negate the ill-effects of the semiconductor chip shortage.

Tata and Mahindra indeed make us Indians feel the power of 'Jugaad'.
Edit: A big thanks as always to Ram87pune for his frequent news and updates of XUV7OO. You get the excitement running as always.
Also, I had a short talk with a birdie at one of the consulting firms. Won't divulge much now as per his instructions, but I will soon get back with relevant information.