I recently had to get my passport reissued as it was damaged because of a spill. I had my slot at 4 PM and thought would be able to finish max in couple of hours. Boy, was I so wrong. I entered around 4 and could come out only by 8 15.

Its crowded and the officials are less for the number of people applying. Not sure if its been mentioned here before but let me try to write down what the process flow is like (atleast in PSK Bangalore)
1. Once you enter the PSK, you will be called based on the token number provided on the appointment. This counter is outside the main building and here they stamp the date, time and a signature without which you will not be allowed to get inside.
2. Inside, there will be another queue where they take the documents, arrange in a file and generate a file number and return the file. This will take another 20-30 mins depending on the queue and having all the documents and photocopies handy.
3. After getting a file number you will have to enter into a seperate room, where in you will be called based on the token/file number. This is counter (A). Here all the documents are scanned, your fingerprints and photograph captured. After this you will be asked to wait. This will take another 20 mins (including wait and scanning)
4. Next is counter (B) where again you will be called based on token/file number. They will verify all the documents with the originals and also check the same online and confirm. Here there are two scenarios :
(i) If you are submitting a fresh application , your application is either accepted or rejected. If accepted you will be asked to take acknowledgement and proceed.
(ii) If you are submitting for renewal/change in particulars/new passport (in lieu of damaged passport), you will be asked to goto counter (C).
The entire process including wait time can be from around 45 mins to 2 hours. [Yes I am not joking.]
5. In counter C sit the final approval authority. They go through the entire application reviewing the application, documents thourougly. If satisfied, they will stamp cancelled on the old passport, return that to you and ask you to get the acknowledgement. Else they might ask you to come back the next day with sufficient proofs. The entire process would take another 30-45 mins.
6. Lastly just before exiting, you see a small window where you have to provide the file number. They will generate an acknowledgement which you have to keep yourself. The receipt with file/token number provided at point 2 has to be returned to the security before exiting.
This process is actually better ( I have seen both MG road and the earlier Koramangala process) only grouse being the wait time.
Some positives that I could see :
1. Everything is automated and less chances of errors IMO.
2. Photograph capture is computerized. No need to carry photos anymore.
3. Sufficient chairs are provided for people to sit. Also clean toilets are available inside.
4. Small shop is available inside which sells sandwiches, juice and water bottles. Slightly pricey but incase of emergency you have an option.
5. Photocopier is available inside.
Pre-police verification is not necessary but not sure how it gets decided (whether its randomly picked by computer or by the passport verification authority) . Unfortunately mine was picked for pre police verification and I had to wait for couple of weeks for that to be completed as the area police station under which I stay has a lot of backlog applications.

Right now its under printing finally. But many of my colleagues got the passport within 2 days after which police verification happened.
Please note that all this is particular to Bangalore. Not sure if the process is different in other cities/states. Quote:
Originally Posted by Drive&Smile
My question is - - Can I apply for renewal in Bangalore for the passport which was issued in Chennai? I can't apply for renewel in Chennai as I am no longer staying there.
- If No, what I should do? Applying Fresh again with Bangalore Address?
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Renewal can be done in Bangalore provided you have proof of address for your stay in Bangalore. (Aadhar card, nationalized bank account statement, Postpaid or landline phone bill for atleast an year, rental agreement if its on stamp paper and notarized). One of my colleague too had her Tamil Nadu issued passport renewed in Bangalore last month and its smooth.
Edit : Saw your latest question. If you have your marriage certificate with you currently then you can go ahead and get your spouse name added in your passport. Along with that if you have a joint account in any nationalized bank with your current address you can show that as a proof as well. If you are adding your spouse name to your passport I do not think you have to provide an address proof for your wife.