![]() | #4981 |
BHPian ![]() Join Date: Sep 2007 Location: nagpur
Posts: 350
Thanked: 55 Times
| ![]() I hope your tag comes in the stipulated time. In my case it did not come. I had raised a complaint in November and lodged at least 4 complaints after that. Ultimately I have done account closure on their portal. Lets see How much time they take to refund my deposit + tag balance. |
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![]() | #4982 | |
BHPian Join Date: Mar 2014 Location: Bangalore
Posts: 150
Thanked: 414 Times
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Update from my side: I received HDFC FasTag replacement yesterday at my other address. Need to check that and see if it solves the issue. If the issue tag is of same tag ID, the problem might still be unresolved. | |
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![]() | #4983 | |
BHPian Join Date: May 2008 Location: Bengaluru
Posts: 334
Thanked: 654 Times
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The FASTag facility is still not activated on Hubli Dharwad bypass and I paid by cash. As I am planning to sell my car, I just stuck the FASTag by cellophane tape inside and there was no issue in detection. | |
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![]() | #4984 |
BHPian Join Date: Mar 2017 Location: Kolkata
Posts: 518
Thanked: 1,491 Times
| ![]() Traffic Jams in Kolkata entry point toll plaza seems to be increasing every day. Last weekend it took me over 3 hours to get clear of Dankuni Toll (NH19, old name NH2, Delhi Road) & subsequent Nivedita Bridge (3rd Hoogly Bridge / Bally). Total of around 12 kms constant stand still traffic for these two toll plazas. ![]() There is no clear markings for Cash Lanes & large trucks & other vehicles are changing lanes right before the toll entry causing further chaos. Fastag Transactions went smooth. Return toll (Discount for returning within 24 hours via same toll) was charged without any hassle. ![]() However I guess vehicles are spending more fuel in this traffic than actual toll charges. Actual fastag operation is working flawlessly but somehow the traffic jam has increased tenfold. |
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![]() | #4985 | |
Senior - BHPian Join Date: Dec 2008 Location: Bangalore
Posts: 2,696
Thanked: 2,659 Times
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* Apart from Coimbatore bypass and Paliyekkara, Fastag has been a tremendous improvement. * The average time I take to pass through a toll booth hasn't changed much in these 3 years. I had reported average savings of 10 min/toll (FASTag: All you need to know about procuring & using it!) which I still see. * More lanes at toll plazas is simply to offset the increase in the number of tagged vehicles. * The reduction reported by ministry is in the amount of wait time aggregated across all vehicles - tagged and untagged. This actually proves that the tags are a good thing. Your relation is with the issuing bank. They are the ones who you need to hold accountable for. | |
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![]() | #4986 | ||
BHPian Join Date: Mar 2014 Location: Bangalore
Posts: 150
Thanked: 414 Times
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![]() I have chased the issue for hours and I'm not interested to pursue this further and I back my words strongly - the system has issues whether you think it is successful or not. Last edited by vinodvayyat : 4th March 2020 at 12:45. Reason: Corrected | ||
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![]() | #4987 | ||
Senior - BHPian Join Date: Jun 2014 Location: Bangalore
Posts: 1,398
Thanked: 1,001 Times
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![]() | #4988 | |
Senior - BHPian ![]() | ![]() Quote:
1. On the IHMCL site (https://ihmcl.com/), go to FASTag on the ribbon and choose Buy Monthly FASTag pass. 2. Scroll through the list of toll plazas and choose the one which you have already registered with. 3. Search with your vehicle or Tag number 4. Confirm vehicle/tag number and submit. 5. Confirm the monthly amount and it takes you to the payment portal. Super happy as this makes the process digital and seamless ![]() | |
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![]() | #4989 | |
BHPian Join Date: Mar 2014 Location: Bangalore
Posts: 150
Thanked: 414 Times
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That said, I'm done with this issue (including anymore posts here about it). I won't waste time by going to PM's website - PM is no party to such issues. I'm no lawyer and average man - so don't have resources to fight this legally. And please take your words back - where did I mention any of my political thoughts in the thread?! That is an unnecessary deduction of the explanation I have given on the ordeal. All I wanted to do was to post my findings to fellow members so that it will make them aware of the root cause. Last edited by vinodvayyat : 5th March 2020 at 09:19. Reason: Corrected sentences | |
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![]() | #4990 |
BHPian Join Date: May 2010 Location: Mumbai
Posts: 71
Thanked: 16 Times
| ![]() Got an SMS yesterday stating that for Rajiv Gandhi Sea Link (RGSL) monthly pass / trip based renewal is possible using FASTAG. Tried to go through the link of nhai website and it is possible to do so. One can use the MEP trip based ETC till the balance is Zero. Ŕemains to be seen if from April 1st 2020, the mep ETC continues to work till balance is Zero. Meanwhile i have covered the fastag with a silver foil by sticking it with tape on the windscreen to avoid double debit for same journey by both mep ETC and ICICI bank issued FASTAG. Nuisance value as one has to check every few days as it could come out after car wash. Last edited by INNOWAGON_CL : 7th March 2020 at 07:39. Reason: Spelling error |
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![]() | #4991 | |
Senior - BHPian ![]() | ![]() Quote:
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![]() | #4992 |
Senior - BHPian ![]() Join Date: May 2009 Location: Chennai
Posts: 3,790
Thanked: 1,778 Times
Infractions: 0/1 (5) | ![]() I made a trip to Trichy and back a couple of days ago. There are six toll plazas on the way and I breezed through every one of them. The PayTm Fastag works very smoothly, the scanners pick it up in just a few seconds. Cash and Fastag lanes are clearly demarcated well before each toll plaza and except one stupid car fellow ahead of me in one plaza, everyone followed the system everywhere. Not sure if he was charged double. And by the way, the Paranur toll plaza completely broken up by incensed crowds sometime back is up and running now. |
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![]() | #4993 |
BHPian ![]() Join Date: Dec 2008 Location: Campus @ IIMA !
Posts: 362
Thanked: 96 Times
| ![]() I bought a Fastag for my car from Airtel Payments Bank. Tag was delivered in late December and I used it for the fist and last time on the 4th of Jan 2020 on the E-city flyover and it worked fine. After the above date, I did not have to drive through any tolls whatsoever. From the past 1 month or more, the car has been used only in E-city phase 1. Woke up today and saw an SMS from Airtel Bank, that the Fastag has been used for a transaction today (7th March 2020) at 4.51.12 AM. Txn amount is Rs.20. Car number is accurate in the SMS. Logged into the Airtel bank website and not many details are available there either. Just the information below. --------------------------------------------------------------- FASTAG TOLL TRANSACTION AT PLAZA 1 @ KM 14+825 ₹20 Successful Trns ID : FT2006704xxxxxxxxx 07-Mar-2020 --------------------------------------------------------------- Considering that Airtel helpline '400' is a pain to deal with, I was going to ignore the charge. But then, it is not a question of Rs.20, how can I be charged for usage when my car was securely parked in the basement from the past few days ? A little bit of Googling turned up a spreadsheet showing where this 14+825 Toll plaza is situated. Looks like 116001 is the Kempegowda Airport Toll Plaza. (Since 116003 is the Devanahalli toll by the same contractor - Navayuga) --------------------------------------------------------- 174. 116001 Conc. National Bangalore Rural Karnataka Navayuga Plaza 1 @ Km 14+825 175. 116003 Conc. National Bangalore Rural Karnataka Navayuga Devanahalli Toll Plaza ---------------------------------------------------------- Called Airtel Payments Helpline to report a fraudulent txn and the guy vaguely mentioned that "Kabhi Kabhi system error se amount debit ho jaata hai, hum ise reverse kara denge". [1] Since the Fastag transactions are supposed to happen only via the RFID or the hand-held reader at the plaza, how can a manual txn be charged - that too with the correct car number? [2] If this is a scam and a number of people ignore the amount since it is only Rs.20, it will eventually add up to a big amount. [3] If my car is being shown as travelling near the airport, even while it is parked on the other side of the city, what is the sanctity of the data? Just a suggestion, those of you who have Fastags, especially multiple tags on the same account, do pay attention to the charges. *** NPCI List of toll booths : https://www.npci.org.in/sites/all/th...15-01-2019.pdf **** Last edited by hotstuff : 7th March 2020 at 10:04. |
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![]() | #4994 | |
BHPian Join Date: Apr 2009 Location: Bangalore
Posts: 863
Thanked: 2,118 Times
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All these are my guess only. I don't think it is a scam for 20 rupees | |
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![]() | #4995 | |
BHPian ![]() Join Date: Dec 2008 Location: Campus @ IIMA !
Posts: 362
Thanked: 96 Times
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[2] The last time I remember traveling through this toll booth in question, (Kempegowda Airport Toll) sometime in 2018/19), the minimum charge for a car was around Rs.150. Why would they charge Rs.20 ? [3] If there is a provision to manually upload the data in a spreadsheet or a text file, what is stopping the toll booth guys from just uploading 1000 ~ 2000 numbers randomly in a day, adjusting it against the cash only booth collection and siphoning off the extra ? [4] The toll booth in question is a very high volume plaza. A majority of the vehicles going to the airport + almost all the vehicles going on the Hyderabad highway pass through this. So, 1000 ~ 2000 additional manual charges may not even register as a blip. [5] Since Rs.20 is a small amount, people may not notice it or just ignore it; so if someone is skimming off the amount, the manual billing (if allowed) should be in small amounts and not the full amount (to keep it under the radar), else too many users will raise wrong billing claims and it will get noticed. It may not be a scam, it might be a system issue, it might be a glitch somewhere. But I certainly would be worried, not about the amount, but about the fact that the records will show my car as being somewhere it is not supposed to be. (Since CCTV footage is unreliable and will get overwritten, the system record of the billing will be more permanent.) In any case, it doesn't hurt if users are a little more conscious about the charges appearing on the Fastag account. Users who drive through multiple toll booths every day may just ignore any messages / notifications that pop-up. I just happened to notice it since I was absolutely sure I did not go anywhere. | |
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