[SDP]

Originally Posted by AGwagon

here you go guys, the pics I hope this is helpful!

Thanks a lot AGwagon!
These pics give me solid ammo to take up the matter with my service-center.

If it is not too much trouble, can you please share a pic of the software version of the various sub-systems? Something like the image below:



Should have asked this when I asked for a pic of the trip-meter, but slipped out of my mind. Sorry for the trouble.

[aks_karthik]

Still Iam in a dilemma in choosing the Model of XUV 5OO.
http://www.team-bhp.com/forum/offici...ml#post3133413
Expecting more response to my post.

[bnzjon]

Originally Posted by aks_karthik

Still Iam in a dilemma in choosing the Model of XUV 5OO.
http://www.team-bhp.com/forum/offici...ml#post3133413
Expecting more response to my post.

Hi Karthik, there are no detailed reviews of the AWD in the forum or anywhere online to arrive at a conclusion.
The sad part is that none of the dealers have a AWD test drive vehicle to compare as well.

All that you need to decide is the value for additional 2 lac you pay for the AWD version.

[aks_karthik]

Originally Posted by bnzjon

Hi Karthik, there are no detailed reviews of the AWD in the forum or anywhere online to arrive at a conclusion.
The sad part is that none of the dealers have a AWD test drive vehicle to compare as well.

All that you need to decide is the value for additional 2 lac you pay for the AWD version.

Yes Binze,

I have checked all dealers, But no one has AWD Test Drive carand escalated to M&M too and got a call from them and requested to wait for some more days and they will arrange a TD from anyone of the Chennai Dealer.
Zuleikha Rep. promised me to give a TD with AWD vehicle after speaking with one of their customer.
Again as you said no valuable review for AWD. SAD.

what about your thread on New XUV 5OO? I have been waiting for.

[bnzjon]

Originally Posted by aks_karthik

what about your thread on New XUV 5OO? I have been waiting for.

Hi Karthik, yet to find time for the review.
Change in job, hectic travel due to business requirements is holding the review back. The car has run just 1500 Kms in the last 2 months and no highway run until now. Can you believe that ? That's the reason for no reviews until now.

[narsi_6989]

Originally Posted by aks_karthik

Again as you said no valuable review for AWD. SAD.

what about your thread on New XUV 5OO? I have been waiting for.

Hi aks_karthik,

I know that there is no official review for AWD XUV. But there is the XUV AWD ownership log of our mod anshuman. Here is the link - http://www.team-bhp.com/forum/test-d...rship-log.html

He has detailed his experiences with the beast and as far as I know there is no specific niggle or issue with the AWD variant. Only thing you have to account for is the value that it will add to you and your usage. IIRC, anshuman is taking his XUV to Ladakh this month.

Hope this was helpful!

[aks_karthik]

Originally Posted by narsi_6989

Hi aks_karthik,

I know that there is no official review for AWD XUV. But there is the XUV AWD ownership log of our mod anshuman. Here is the link - http://www.team-bhp.com/forum/test-d...rship-log.html

He has detailed his experiences with the beast and as far as I know there is no specific niggle or issue with the AWD variant. Only thing you have to account for is the value that it will add to you and your usage. IIRC, anshuman is taking his XUV to Ladakh this month.

Hope this was helpful!

Thanx narsi_6989,

I have already read Anushman Thread and other available details in Internet.
1.4 Lakhs difference is the deciding factor finally as we can't able to test drive and decide. Heard some details about AWD and everything is more in postive way.
I'll be waiting for some M&M dealer to come up with AWD TD.

[Heavy Horse]

Originally Posted by AGwagon

here you go guys, the pics I hope this is helpful!

ag WAGON, I think you can call yourself BULLET TRAIN now

You are the ONLY guy on the forum that has that much coveted extra digit on the trip meter.

[rlg]

SDP,

I don't recall if I have 4 digit trip meter, but I certainly have a newer version than yours.

[nitinralli]

Here's a new mail for Purple club members. Just an FYI incase you guys missed it.

Dear Sir/Madam,
Purple Club presents an exclusive service that will sanitize and deodorize your XUV500's interiors and also freshen up its AC system.

To avail of this service:
SMS 'AC' to 575758, from your registered mobile number.
Once you've messaged us, we will send you a service code.
You can present this code to your Relationship Manager who'll be happy to
help you.
Alternatively, you can avail of this service on your next service visit within the validity period.
For more information on the service, you can either:
Contact your Relationship Manager
Dial into 1800-266-7000 between 8 am and 8 pm, Monday to Saturday.
With Warm Regards,
Team Purple Club
Valid till: 20-11-2013

[SDP]

Originally Posted by debuda

During my last visit (about a month ago) to the A.S.S. I did check with them regarding the additional digit on the trip meter. They were unaware of it and so nothing could be done.
...

Originally Posted by AGwagon

here you go guys, the pics I hope this is helpful!

Debuda and other XUV owners, based on the trip-meter picture shared by AGwagon, I did take up the matter with my RM, who had earlier denied that such a thing exists. He did some digging on his part and came back with the following:
1. The newer cars (current production line) are coming with 4.1 digit (4 numerals and one digit after decimal) trip-meters.
2. For older batches, there is a software upgrade that is available that can change the trip meter from 3.1 to 4.1 format. Apparently a half an hour job.

I have made a note of it. Definitely NOT sending the vehicle to get this change done, but adding it to my running-list of jobs to be done during next visit.

[Heavy Horse]

Originally Posted by SDP

Debuda and other XUV owners, based on the trip-meter picture shared by AGwagon, I did take up the matter with my RM, who had earlier denied that such a thing exists. He did some digging on his part and came back with the following:
1. The newer cars (current production line) are coming with 4.1 digit (4 numerals and one digit after decimal) trip-meters.
2. For older batches, there is a software upgrade that is available that can change the trip meter from 3.1 to 4.1 format. Apparently a half an hour job.

I have made a note of it. Definitely NOT sending the vehicle to get this change done, but adding it to my running-list of jobs to be done during next visit.

Absolutely right SDP. I just got a reply from Customer Care reproduced below:

Dear Sir

Based on the feedback received from our XUV500 customers earlier, our Engineering team had worked on the software and ensured that the 4th digit is activated in the trip meter. This change has been implemented sometime last month.

The vehicles prior to this change can be converted to 4 digit trip-meter with a software re-flash.

Please contact your Relationship Manager for the same.


Thanks & Regards,

Nisha Goradia
Customer Care-Automotive Division
Tel:-022-28849032

[SDP]

Originally Posted by rlg

SDP,

I don't recall if I have 4 digit trip meter, but I certainly have a newer version than yours.

The image that I shared was a old one flicked from the net and does not represent the version that I have in my car.

Thanks for sharing the current versions. I would crosscheck them with the ones that I have currently.

-------------------------------------------------------------------

Originally Posted by Heavy Horse

Absolutely right SDP. I just got a reply from Customer Care reproduced below:

Dear Sir

Based on the feedback received from our XUV500 customers earlier, our Engineering team had worked on the software and ensured that the 4th digit is activated in the trip meter. This change has been implemented sometime last month.

The vehicles prior to this change can be converted to 4 digit trip-meter with a software re-flash.

Please contact your Relationship Manager for the same.


Thanks & Regards,

Nisha Goradia
Customer Care-Automotive Division
Tel:-022-28849032

Heavy_Horse, this is what pains me about M&M. They are permanently in reactive mode. We at Team-BHP (the active lot) many-a-times know more about what's happening and which niggles are "trending" and M&M would convey stale information that too when asked for.

[Heavy Horse]

Originally Posted by SDP

Heavy_Horse, this is what pains me about M&M. They are permanently in reactive mode. We at Team-BHP (the active lot) many-a-times know more about what's happening and which niggles are "trending" and M&M would convey stale information that too when asked for.

What you say is true and would obtain in a more evolved organisation. But I'm happy that M&M like Airtel and a few other Indian organisations do respond. So in that sense it is a step forward. I asked them about MMI Version 8, and they are fixing it tomorrow . Today their ASM called to find out the status, so the MMI upgrade, 4th digit on tripmeter and reverse horn enabling is all getting done tomorrow. The fact that we guys at Team BHP kick up a fuss is a potent force and customers must put pressure on the company to perform.

[Heavy Horse]

Originally Posted by SDP

Heavy_Horse, this is what pains me about M&M. They are permanently in reactive mode. We at Team-BHP (the active lot) many-a-times know more about what's happening and which niggles are "trending" and M&M would convey stale information that too when asked for.

One more thing SDP. Thinking about your comment last night made me realise that I should write to Sanjoy Gupta and tell him that while they are making steady improvements, but these are not being communicated to customers, which can very easily be done via emails etc.