This is a post reflecting my experience of the Mahindra Dealer at Kolkata (Salt Lake) and the driving experience.
The Sales Advisor, although unknown to me, requested me come early today because there was the local launch event yesterday and he did not want me to be lost for a want of explanation or attention due to paucity of time. He wanted to provide full attention and time to me, as a customer, which I appreciate very much (these are his words, and its good to know).
Browsing through the posts of this thread, it seems there is a Mahindra rep at each dealer? Well, he was here as well keeping an eye at the dealings.
Anyways, coming to the experience in the car, the brief likes and dislikes as under:
Driven: AX7 L Petrol Automatic
Likes:
1. Excellent
screen resolution on the Zyuzj instrument cluster and the infotainment screen. It can find its way in the Mercedes cars as well and nobody would suspect.
2. The
switch buttons which are being touched and used are good to feel.
No wobbliness.
3.
Seats are nice to sit in. The bolstering and adjustments for my requirements are proper. Middle row seats have good seating and recline positions as well. The driver welcoming feature is a feel good factor.
4. The cabin
insulation felt good. No unwanted outside noises were heard. The high RPM engine noise made through but I always loved the sound of a petrol engine. No vibrations creeped in from the pedal or steering.
5. Loved the ability to have the
map on the instrument cluster than anything else. Its a boon to have it here and not move my
6. Test drove the car for about 10 Km and all
ADAS feature worked well. (Side note: the TD person (not the SA) accompanying me was enjoying the features as well - it was his first time doing a proper ADAS test drive

)
The adaptive cruise control was a charm with stop and go traffic. The TD person accompanying me started recording it in his cell phone and was grinning from side to side; Also, it detected cars, weaving cyclists and rickshaws well and braking was spot on. No sudden jerks even on the shortest distance ACC setting. It is well calibrated.
Next, the car even
detected the
lane markings wherein some of them were
faded/missing and the lane keeping assisted came on and did some 10/15* curve correction on its own.
7. The
body control for a big tall SUV was excellent.
This is what impressed me a lot. Felt like I was (almost) driving the compass.
We had a pass a fly over with short rise, almost no plateau and short descent plus joints. Did a kick down acceleration as the flyover was empty. Instantly, the steering (which was almost Hyundai light) became tight and within seconds had reached 80 KMPH with no transfer of jolts of the joints.
Also, the downward slope had an uneven drop, which, on most cars gives a floaty wave after crossing, was not present in the XUV. In fact, the
dampers gave no feeling of rebound on the inside. It felt like a normal smooth road.
Next, we went over a sharp half broken speed breaker where I had intentionally taken rear right tyre over it and the car didn't have any movement. All I could hear was the suspension doing its job - thanks to the independent
suspension.
However, owing to the size and height of the car, the chicane style roads makes the physics of the car felt. The car did hold its line and there was
no unnerving body movement.
8. Sony
sound quality is pretty
good. The TD guy wanted to listen to songs with oomph, so I put on Ed Sheeran and he was cool. Plus I liked the distribution of the frequencies as well, although coming from a Polo (small space) the filling of the space by music felt something different.
I was hoping for something like a canton system fill as on the Octavia. Anyways, this topic is
subjective. I always preferred the Bose QC35 (vocal and sound stage) vs the Sony WH1000 XM (mid and bass focused) in case of headphones.
Dislikes:
1. The
gloss black finish and the roundedness of the
switchgear on the steering and door. I like crisp buttons with flat edges.
2. The
sunroof is narrow - primarily due to the fact that the vehicle tapers from waist to head. So, although it is long, it feels narrow for the width of the vehicle esp while viewing by sitting at the middle row corner seat.
3. The distribution of features like the "
pack" is only
limited to the top end. None of the mid variants get telescopic steering?? You kidding me??
4. The tail gate vs the hood. There is a night and day difference. The
tailgate feels so
light (feel vs sturdiness always creates a doubt - although I know that composite fibres can sometimes be stronger) and the
hood is so heavy but
no gas struts. It's a bummer on both the sides of feeling.
5. Quality of
Paint Finish is not as attractive as my Polo. I love my red..
6. The TD car had tyre pressure of 44+ all round. So I could not assess the proper feel of the grip of the car. I've asked for another TD with proper tyre pressure. May be the braking also would have been affected by this. So, I will have to reassess the handling dynamics.
7.
eSim by Airtel?? Hmmm..
Coverage all around the places doubtful. Also, Alexa inside the showroom was throwing connection errors. Take that!
8. The
non availability of luxury pack on
5 seaters is a tough one to swallow for me as I find the 7 seat version to have a uneven boot space (obviously) due to the folded seats. Drawing parallel, I like the harrier more than the Safari due to the same case.
Add to this, the
roof rails are non functional. So if 7 seats are in there, no space for luggage. So in all, big car but only for short commutes??? Naah! doesn't work.
9. Coming to the
braking (we found a unpopulated road for test), did a high speed (80/90 to 10) deceleration under hard but found the brakes to be
spongy on the pedals. No feel of the bite.
Again - probable factors affecting here: High tyre pressure, new brake pads? I might
need to do this again
Also, while doing this the hazard lights came on, which is a good feature. The nose dive was well contained. So, except for the spongy feeling, rest of the experience was good.
10.
Missing Features: Auto Dimming IRVM, Cooled Seats: Livable without these but were expected.
If any of the above impressions change in the next test drive, will update. I am planning to do an evening test drive to assess the efficacy of the lights.