[vaimittal]

Hi All,

I own a HTX IVT 2024 model and pull the hand brake at N, then move the gear level to P, before turning off the ignition. For the last few days I am observing a weird noise while moving the lever to P. Is it normal or needs to be checked at ASC.

[GTlists_3131]

I had previously expressd my evergrowing furstrations with my 2024 April Manufactured, May bought Kia Seltos GTX+ 1.5L DCT.

Previously encountered issues -

1) Day 1 of purchase (50km on the odo) - Engine check light with engine manangment system error ( PPS Kia,Mysore road) sent me back home telling me since the light isnt on now there should be no problem.

2) 1st service - PPS Kia, Mysore Road, Bangalore - They ran the codes for the first engine error and it was diagnosed as an O2 sesor error which was told to be solved (wasnt explained exactly what they'd done, I was told they cleaned the sesnors).

3) Rear trailing arm suspension - There has been a continous issue with the rear trailing arm suspension on the left side, which KIA refuses to recognise to warrent a change. Have requested this to be changed (paid) as i cant handle the multiple visits for one sigle problem anymore.

4) 2nd engine check light/ Engine Mangement system error (8079km on the odo) - The error light came on when I started the car drove it to the PPS Kia, Mysore Road for diagnoses I was told it was due to some loose connection. No further explantion given. On further enquiery I was told "this sometimes happens due to loose connection".

5) Current problem 18th Feb, 2025 - (9800km on the odo) - I noticed a weird sound from the engine. There is a weird rattling kind of noise heard only when accelerating at low rpm's. It is kinda loud and heard both inside and outside the car.

I took the car to Naara Kia. Kanakpura Road this time as I was fed up with the experince at PPS Kia. They acknowledged the problem and told me it would take 5-6 days to rectify. They aren't sure what's causing the issue as it's new to them. I was updated today that they are swapping engine parts from a test drive car to try to diagnose the issue.


KIA has tried to brush aside every problem as either normal or due to BS VI turbo engine.

Within the 1st 10,000km/ 9 months the car has been to the service center more than 7-8 times for various issues ranging from suspension, engine check lights, wrong quantity of coolant filled by ASC, rattling sounds.

I have previosly owned a Hyundai and we own VW, Skoda, Toyota in the family and have never faced similar issues with them.

My 2021 Hyundai i20 serviced with Pavan Hyundai, Kankapura road was a hassle free experience as every small problem was delt with the utmost improtance.

While the car is amazing to drive, these problems have left me with a bitter feeling regretting my purchase.

My question now is should I take this up with KIA India as i do not know how well swapping engine parts to diagnose an issue is safe in the long run. Wouldn't repeated removal and fixing of parts cause wear, improper fittings and other issues? Do I need to demand anything in writing from them that would make them responsible for any further problems.

[ankur_fox]

I noticed both the headlights becoming yellow just as the car completed 1 year. Some pictures below:

Left


Right


Contacted the service reps to confirm the issue is acknowledged by KIA directly and was further told that dealers have been instructed to replace under warranty as and when they are approached.

The entire process was smooth and hassle free, with zero billing done at the end. I had to wait for about 2 weeks for the parts to arrive. Replacments were done in a matter of hours.

New Left


new Right


I am not sure if there is a certain time line within which the issue needs to be reported, however yellowing does start within the first year. I was also told not all batches were affected, I don't have exact details on which batches have the issue.

Hope this helps someone!

[ram7077]

Originally Posted by GTlists_3131

Hello everyone, I know I am in the wrong thread here.

I own a 2024 Seltos GTX+ 1.5TGDI DCT which shares its engine and gearbox with the Verna.

I have noticed this annoying engine clatter that set in at around 2k km on the odometer. It sometimes happens during cold start or while the transmission upshifts at lower gears especially on inclines. It's this weird chain like clatter that lasts for 2-3 seconds and happens to originate somewhere near the driver footwell in the engine bay.

My reason for posting this query here is because I've heard the exact same clatter from a Verna 1.5T DCT in my hospital parking and want to know if this is a common issue faced by this engine + trans combo. We own a T-Roc in the family and I hear no sounds at all no matter the situation. KIA shrugs off this sound as being normal.

Does anyone have this same issue as, in my Verna , the clatter sound has started coming even when I move in slower speeds and this happens during gearshift’s mostly in incline or slower speeds. This sound is very annoying.

[MyLife_MyCar]

Originally Posted by GTlists_3131

I have noticed this annoying engine clatter that set in at around 2k km on the odometer. It's this weird chain like clatter that lasts for 2-3 seconds and happens to originate somewhere near the driver footwell in the engine bay.

Originally Posted by ram7077

Does anyone have this same issue as, in my Verna , the clatter sound has started coming even when I move in slower speeds and this happens during gearshift’s mostly in incline or slower speeds.

Could either of you post a video of the issue that you’re facing? Will help in a better understanding.

[GTlists_3131]

Originally Posted by MyLife_MyCar

Could either of you post a video of the issue that you’re facing? Will help in a better understanding.

My car (Seltos 1.5 DCT) is currently at the ASC as the problem escalated. I started getting the clattering noise continuously while accelerating at LOW rpms. Kia has currently acknowledged the issue, but they've claimed that this is the first they've seen. The car has been with them since Wednesday and they are yet to diagnose the issue. They've resorted to swapping engine parts with the test drive car and driving the car around to see which part is contributing to the problem. I have been told that it might take 7-8 days sort the issue and they will have to get an engineer from KIA if they ASC can't sort it out.

I'd like to add that this might not be an issue for others as I have gotten check engine lights and Engine Management System errors 3 times in the car till now 9000km on the odometer, the first instance was at 50km on the odometer and was due to an O2 sensor. The 2nd and 3rd time I was told by ASC that it was due to some "loose connection" and it was brushed off as the check light disappeared on it's own before I could get the car to the ASC, I had photos of the warning in all these cases.

[ram7077]

Originally Posted by GTlists_3131

My car (Seltos 1.5 DCT) is currently at the ASC as the problem escalated. I started getting the clattering noise continuously while accelerating at LOW rpms. Kia has currently acknowledged the issue, but they've claimed that this is the first they've seen. The car has been with them since Wednesday and they are yet to diagnose the issue. They've resorted to swapping engine parts with the test drive car and driving the car around to see which part is contributing to the problem. I have been told that it might take 7-8 days sort the issue and they will have to get an engineer from KIA if they ASC can't sort it out.

I'd like to add that this might not be an issue for others as I have gotten check engine lights and Engine Management System errors 3 times in the car till now 9000km on the odometer, the first instance was at 50km on the odometer and was due to an O2 sensor. The 2nd and 3rd time I was told by ASC that it was due to some "loose connection" and it was brushed off as the check light disappeared on it's own before I could get the car to the ASC, I had photos of the warning in all these cases.

I have no warning lights and no abnormalities on Bluelink systems. But the sound annoys me. Buying a car for this price and to have such issue is inexcusable. I will try to take a video of the sound and post it in the coming days. I guess it is either related to the gearbox or the acceleration something.

[bridgekids88]

Hi Guys,

Less than 1k KM on the ODO and one of the tyres has given up. Might be due to potholes but this is the condition and I showed it to one of the nearby tyre shops and they told this is not repairable as it is on the side. He is quoting 9k for the same tyre? It is a good deal?

[SixPistons]

Contact the tyre manufacturer for warranty. I believe it should be a JK Tyre. Regardless, every manufacturer has a warranty.

One of the CEAT SecuraDrives on my i20 got a bulge within first 6k kms. Manufacturer replacement taken at marginal depreciation. New tyre would’ve been Rs. 7k, cost under warranty claim from CEAT, marginal depreciation of Rs. 1.1k.

Make sure you speak with your nearby service center and separately speak with JK helpline to locate an Authorized JK dealer.

[bridgekids88]

Originally Posted by SixPistons

Contact the tyre manufacturer for warranty. I believe it should be a JK Tyre. Regardless, every manufacturer has a warranty.

Will this be covered under warranty? Since this is not a manufacturing defect?
I called Kia Service center in Whitefield , Bangalore and they said this won't be considered under warranty. Haven't approached JK yet but not sure if it will be of any help.

[SixPistons]

Ok. Then possibly it may not be. Make sure you get in touch with JK Helpline before concluding.

[Aviator_guy]

Originally Posted by bridgekids88

Hi Guys,

Less than 1k KM on the ODO and one of the tyres has given up. Might be due to potholes but this is the condition and I showed it to one of the nearby tyre shops and they told this is not repairable as it is on the side. He is quoting 9k for the same tyre? It is a good deal?

First thing is that you should file a warranty claim via dealer since it is very new tyre.

What is the tyre size? R17 size JK should be about 7000 or so. You can check with other dealers and also try online store Tyresnmore.com if you are not able to source it offline. They have mobile vans and do home delivery+installation. My Creta Apollo tyre had similar cut after 15k km on odo and I got the tyre online as dealers near me were unable to get exact specs and make. I didn't want to change other three due to very less wear.

[bridgekids88]

Originally Posted by Aviator_guy

First thing is that you should file a warranty claim via dealer since it is very new tyre.

Talked to the dealer sometime back and they said it won't be covered under warranty. It's not a manufacturing defect so they cannot help on this.

What is the tyre size? R17 size JK should be about 7000 or so. You can check with other dealers and also try online store Tyresnmore.com

It's R18. The local dealer is quoting 9k final price. JAN 2025 manufacturing.

[Aviator_guy]

Originally Posted by bridgekids88

Talked to the dealer sometime back and they said it won't be covered under warranty. It's not a manufacturing defect so they cannot help on this.

I have come across posts where the company (JK) was able to replace damaged tyre on goodwill and had very smooth claim process, compared to Apollo. Surprised to know that dealer is not even willing to file a claim on your behalf. When I had similar incident with Apollo tyre, hyundai dealer said the same thing to me but still filed a claim upon my request. OEM did an assessment and submitted a thorough inspection report to me via dealer. There is no harm in trying, since your car is quite new and JK is known to honour claims (unconditional warranty) or at least may offer you some goodwill discount on replacement tyre.

[bridgekids88]

Originally Posted by Aviator_guy

There is no harm in trying, since your car is quite new and JK is known to honour claims or at least may offer you some goodwill discount on replacement tyre.

Yeah I will talk to the dealer again tomorrow. In the meantime, I have raised a complaint about the tyre on the official JK tyre website. Hoping they call me tomorrow.