Mahindra XUV500 niggles & solutions

WanderNomad · 28th November 2018, 11:05

Hi Guys - I am facing a typical problem which isnt really a niggle but I would be thankful if you guys can suggest a solution.

I have a preloved 2013 XUV W8 which was previously owned by my cousin. The car has been with me for last 1.5 years and is being maintained well and the clutch is doing absolutely fine. I understand that the clutch is typical and takes some time getting used to. I have had three driver till now (I know the attrition is high) who had no issues with the clutch of any kind and drove fairly well.

I am now facing a challenge with the recent drivers. I hired an experienced driver who I had to let go after a week as he couldnt manage the clutch. Despite telling him multiple times to understand the clutch, the car would jerk on each gear change and I would hear the gear change noise. Finally I had to tell him to leave.

Hired another driver and facing exactly the same challenge with him. Told him a few times but looks like he will also have to go. The car is in perfect shape and I face no challenge with the clutch.

spkingsley · 1st December 2018, 18:46

Quote:

Originally Posted by WanderNomad

Despite telling him multiple times to understand the clutch, the car would jerk on each gear change and I would hear the gear change noise. Finally I had to tell him to leave.

Ask him to release the clutch slowly without any accelerator pedal input - the vehicle starts to move slowly due to diesel low end. Then accelerate.

AutoIndian · 1st December 2018, 20:27

Quote:

Originally Posted by spkingsley

Ask him to release the clutch slowly without any accelerator pedal input - the vehicle starts to move slowly due to diesel low end. Then accelerate.

with spkingsley, after pressing the clutch pedal completely, the gear shift action should be done in a relaxed manned and slowly the left foot should come off from the clutch pedal.

Quote:

Originally Posted by WanderNomad

I am now facing a challenge with the recent drivers. I hired an experienced driver who I had to let go after a week as he couldnt manage the clutch. Despite telling him multiple times to understand the clutch, the car would jerk on each gear change and I would hear the gear change noise. Finally I had to tell him to leave.

Hired another driver and facing exactly the same challenge with him. Told him a few times but looks like he will also have to go. The car is in perfect shape and I face no challenge with the clutch.

It all depends on their background, I mean the driving experience and which car they were driving earlier. One week it too little a time for anyone to get used to a particular car, especially when they have been driving a different car over years. Since you don't face any issues you can let the driver sit in the passenger seat and show him, how to press the clutch pedal, shift the gear and release the clutch. I guess a little training, coaching and giving some time to settle with the car should help any new driver to drive it in the most optimum way (provided they know the basics of driving

).

WanderNomad · 1st December 2018, 22:41

Thank you both for your inputs - I also did what you advised and he improved a bit but anyway he has been fired due to miscellaneous issues. Its a pain to get good drivers.

arrowhead6996 · 13th December 2018, 15:40

Quote:

Originally Posted by WanderNomad

Hi Guys - I am facing a typical problem which isnt really a niggle but I would be thankful if you guys can suggest a solution.

I have a preloved 2013 XUV W8 which was previously owned by my cousin. The car has been with me for last 1.5 years and is being maintained well and the clutch is doing absolutely fine. I understand that the clutch is typical and takes some time getting used to. I have had three driver till now (I know the attrition is high) who had no issues with the clutch of any kind and drove fairly well.

I am now facing a challenge with the recent drivers. I hired an experienced driver who I had to let go after a week as he couldnt manage the clutch. Despite telling him multiple times to understand the clutch, the car would jerk on each gear change and I would hear the gear change noise. Finally I had to tell him to leave.

Hired another driver and facing exactly the same challenge with him. Told him a few times but looks like he will also have to go. The car is in perfect shape and I face no challenge with the clutch.

Be careful and get it checked with some service centre immediately. I had similar problem wherein the clutch and gear shift operation became a bit jerky initially, also on sudden braking the vehicle was pulling to the right side. I was on a long trip and ignored these symptoms and it later resulted in total clutch failure.
The problem arose due to leakage in the clutch slave cylinder which is located inside the clutch housing. the fluid drained out from there and spoiled the clutch plate also. Since the Fluid reservoir is common with the brake cylinder reservoir, low brake fluid warning also came up before clutch failure.

avimal · 20th December 2018, 19:49

My xuv was suffering from famous "pulling on left side" syndrome from last one year. Shown to couple of reputed tyre alignment centres with all latest machines. Asked ASS 2 times during regular services but to no benefit. It detioriated badly after last alignment done at India garage, Bangalore. They suggested me to change tyres. So I took the route to go to one old alignment centre near my home which has very old machine. He solved the problem in flat 5 minutes at cost of Rs 250. Alignment was horribly wrong. I felt either people don't know how to do alignment or their machines are faulty. Just wanted to share my experience.

pgupta · 21st December 2018, 07:53

Quote:

Originally Posted by avimal

My xuv was suffering from famous "pulling on left side" syndrome from last one year. Shown to couple of reputed tyre alignment centres with all latest machines. Asked ASS 2 times during regular services but to no benefit. It detioriated badly after last alignment done at India garage, Bangalore. They suggested me to change tyres. So I took the route to go to one old alignment centre near my home which has very old machine. He solved the problem in flat 5 minutes at cost of Rs 250. Alignment was horribly wrong. I felt either people don't know how to do alignment or their machines are faulty. Just wanted to share my experience.

I have the same problem. Could you please share the name of the place where you got the alignment fixed, thanks.

avimal · 21st December 2018, 10:40

MS delux wheel alignment at Battarahalli, old Madras road. http://maps.google.com/maps?saddr=(1...3D%3D&dirflg=d

hserus · 21st December 2018, 19:55

Quote:

Originally Posted by avimal

MS delux wheel alignment at Battarahalli, old Madras road. http://maps.google.com/maps?saddr=(1...3D%3D&dirflg=d

Bangalore bhpians generally use Madhus which has state of the art Hunter equipment

https://www.team-bhp.com/forum/banga...galore-22.html (Wheel Alignment/Balancing : Madhus Enterprises (Langford rd, Bangalore))

The same with any MRF tyre store - they too use Hunter

pgupta · 26th December 2018, 16:47

My XUV has completed 34000 kms in 4+ years. Nowadays I have started feeling that the sideways movement in low speed has increased significantly so much so that sometimes I have to hold on to the steering for keeping myself in the seat. Is this a problem with the suspension or something else. Any guidance to help fix the issue will be highly appreciated.

peterjim13 · 26th December 2018, 19:01

My car currently on 1,07,000 KM had this Engine Check lamp coming often on the console especially when switching on the AC.

When the AC goes off, the lamp goes out gradually. This went on for a couple of days and as we do not typically use AC regularly given the climate here.

Last day when we were stuck in a small traffic jam, I could see that AC is not working, and now the Check lamp is back - almost while I was parking the car I could see that Engine temperature gauge was blinking in red.

While the car was idling I tried checking whether the coolant levels were fine, meanwhile I could not feel the engine fan.

Took the car to the nearest MASS and they said the motor running the Engine Fan as well as the compressor fan has gone kaput and would need a replacement, however the motor might work internmittently.

I am awaiting an update from the MASS here in Wayanad as they do not have a standard inventory for XUV or Marazzo, I am awaiting an update from the same ERAM motors in Calicut.

kingofkings · 27th December 2018, 14:25

A couple of niggles/issues that I have observed in my new W7 AT.

1) Warped conversation mirror.

Mahindra XUV500 niggles & solutions-conversation-mirror-w7-.jpg

The vehicle has been purchased a couple of months back. This was highlighted by me during first service on November 19th to Sahyadri Motors (Pune). I was told that the part would be ordered and should be addressed in a week or two. No luck on that front despite repeated follow ups. I have been told by the Service Manager that the wrong part was ordered and he will ensure that this is received. This was the first week of December. I have been given the run around for such a minor part which as per the M2ALL website has a value of Rs 409 that I have already kind of lost faith in their customer service abilities. Understood that this is a small part and in the broader scheme of things may not matter but it matters to me.

2) The infamous vehicle pulling to the left issue. The Service Manager claimed that this was resolved in the first service along with the caveat that he has not been able to test it out comprehensively due to traffic. Drove down to Goa the day after and can confirm that the issue still exists. This too as per Sahyadri will be addressed when I get the vehicle back in but they say that the need the vehicle for a full day or two to ensure resolution.

One more item for the forum, I have not been assigned a Relationship Manager (RM). I escalated this via the With You Hamesha app. Was given the details of the Service Manager for Sahyadri Motors who later said that I can deal directly with him rather than having a RM assigned to me. Dont know if this is the right approach and I should insist on a RM being assigned to me? Can anyone please advise.

BunnyPunia · 28th December 2018, 14:46

Gave my June 2013 model for a quick repair. It has 1.16 lakh on odo. Front right Valve was cut and air was leaking. As XUV comes with tyre tropics, had to replace the valve at the workshop. It costs over 2k each! Also, the wipers stopped working and they said about 15k estimate for entire assembly. Ouch!
Otherwise it runs fine. Stock clutch but giving up slowly slowly. Rear suspension remains a pain in the a## and I don't want to spend money again on the official spares. Really need to find a solution for this now.

mpksuhas · 28th December 2018, 16:52

Quote:

Originally Posted by BunnyPunia

Front right Valve was cut and air was leaking. As XUV comes with tyre tropics, had to replace the valve at the workshop. It costs over 2k each!

I understand that you are still running on stock clutch, that's tremendous feat. Many owners had to replace clutch before covering half your ODO.

I don't think you need to replace valve from service center. TPMS is linked by a small biscuit sized sensor fitted on inside of alloy, so valve change should not be an issue.

pgupta · 29th December 2018, 13:27

I have now started getting slight engine vibration now and then while releasing clutch in 1st or 2nd gear at low speeds. I think this is the first signs of clutch going bad.

Do i need to get this checked immediately to avoid more damage ?
Any idea how much generally it cost's for getting this issue addressed ?

I am planning for a long trip next month so don't want to take any chance with a breakdown during the journey. Thanks for your responses.

28th November 2018, 11:05	#4381
WanderNomad BHPian Join Date: Dec 2008 Location: Delhi Posts: 271 Thanked: 11 Times	Re: Mahindra XUV500 niggles & solutions Hi Guys - I am facing a typical problem which isnt really a niggle but I would be thankful if you guys can suggest a solution. I have a preloved 2013 XUV W8 which was previously owned by my cousin. The car has been with me for last 1.5 years and is being maintained well and the clutch is doing absolutely fine. I understand that the clutch is typical and takes some time getting used to. I have had three driver till now (I know the attrition is high) who had no issues with the clutch of any kind and drove fairly well. I am now facing a challenge with the recent drivers. I hired an experienced driver who I had to let go after a week as he couldnt manage the clutch. Despite telling him multiple times to understand the clutch, the car would jerk on each gear change and I would hear the gear change noise. Finally I had to tell him to leave. Hired another driver and facing exactly the same challenge with him. Told him a few times but looks like he will also have to go. The car is in perfect shape and I face no challenge with the clutch.
	() Thanks

1st December 2018, 22:41	#4384
WanderNomad BHPian Join Date: Dec 2008 Location: Delhi Posts: 271 Thanked: 11 Times	Re: Mahindra XUV500 niggles & solutions Thank you both for your inputs - I also did what you advised and he improved a bit but anyway he has been fired due to miscellaneous issues. Its a pain to get good drivers.
	() Thanks

20th December 2018, 19:49	#4386
avimal BHPian Join Date: Jan 2008 Location: Bangalore Posts: 307 Thanked: 75 Times	My xuv was suffering from famous "pulling on left side" syndrome from last one year. Shown to couple of reputed tyre alignment centres with all latest machines. Asked ASS 2 times during regular services but to no benefit. It detioriated badly after last alignment done at India garage, Bangalore. They suggested me to change tyres. So I took the route to go to one old alignment centre near my home which has very old machine. He solved the problem in flat 5 minutes at cost of Rs 250. Alignment was horribly wrong. I felt either people don't know how to do alignment or their machines are faulty. Just wanted to share my experience.
	(5) Thanks

21st December 2018, 10:40	#4388
avimal BHPian Join Date: Jan 2008 Location: Bangalore Posts: 307 Thanked: 75 Times	MS delux wheel alignment at Battarahalli, old Madras road. http://maps.google.com/maps?saddr=(1...3D%3D&dirflg=d Last edited by avimal : 21st December 2018 at 10:43.
	(1) Thanks

26th December 2018, 16:47	#4390
pgupta BHPian Join Date: Dec 2009 Location: Bangalore Posts: 217 Thanked: 162 Times	My XUV has completed 34000 kms in 4+ years. Nowadays I have started feeling that the sideways movement in low speed has increased significantly so much so that sometimes I have to hold on to the steering for keeping myself in the seat. Is this a problem with the suspension or something else. Any guidance to help fix the issue will be highly appreciated.
	() Thanks

26th December 2018, 19:01	#4391
peterjim13 BHPian Join Date: May 2014 Location: Kochi/S.Bathery Posts: 673 Thanked: 673 Times View My Garage	Re: Mahindra XUV500 niggles & solutions My car currently on 1,07,000 KM had this Engine Check lamp coming often on the console especially when switching on the AC. When the AC goes off, the lamp goes out gradually. This went on for a couple of days and as we do not typically use AC regularly given the climate here. Last day when we were stuck in a small traffic jam, I could see that AC is not working, and now the Check lamp is back - almost while I was parking the car I could see that Engine temperature gauge was blinking in red. While the car was idling I tried checking whether the coolant levels were fine, meanwhile I could not feel the engine fan. Took the car to the nearest MASS and they said the motor running the Engine Fan as well as the compressor fan has gone kaput and would need a replacement, however the motor might work internmittently. I am awaiting an update from the MASS here in Wayanad as they do not have a standard inventory for XUV or Marazzo, I am awaiting an update from the same ERAM motors in Calicut.
	(1) Thanks

27th December 2018, 14:25	#4392
kingofkings BHPian Join Date: Aug 2006 Location: Mumbai Posts: 54 Thanked: 15 Times	Re: Mahindra XUV500 niggles & solutions A couple of niggles/issues that I have observed in my new W7 AT. 1) Warped conversation mirror. The vehicle has been purchased a couple of months back. This was highlighted by me during first service on November 19th to Sahyadri Motors (Pune). I was told that the part would be ordered and should be addressed in a week or two. No luck on that front despite repeated follow ups. I have been told by the Service Manager that the wrong part was ordered and he will ensure that this is received. This was the first week of December. I have been given the run around for such a minor part which as per the M2ALL website has a value of Rs 409 that I have already kind of lost faith in their customer service abilities. Understood that this is a small part and in the broader scheme of things may not matter but it matters to me. 2) The infamous vehicle pulling to the left issue. The Service Manager claimed that this was resolved in the first service along with the caveat that he has not been able to test it out comprehensively due to traffic. Drove down to Goa the day after and can confirm that the issue still exists. This too as per Sahyadri will be addressed when I get the vehicle back in but they say that the need the vehicle for a full day or two to ensure resolution. One more item for the forum, I have not been assigned a Relationship Manager (RM). I escalated this via the With You Hamesha app. Was given the details of the Service Manager for Sahyadri Motors who later said that I can deal directly with him rather than having a RM assigned to me. Dont know if this is the right approach and I should insist on a RM being assigned to me? Can anyone please advise.
	(1) Thanks

28th December 2018, 14:46	#4393
BunnyPunia BHPian Join Date: Aug 2005 Location: New Delhi Posts: 895 Thanked: 1,257 Times View My Garage	Re: Mahindra XUV500 niggles & solutions Gave my June 2013 model for a quick repair. It has 1.16 lakh on odo. Front right Valve was cut and air was leaking. As XUV comes with tyre tropics, had to replace the valve at the workshop. It costs over 2k each! Also, the wipers stopped working and they said about 15k estimate for entire assembly. Ouch! Otherwise it runs fine. Stock clutch but giving up slowly slowly. Rear suspension remains a pain in the a## and I don't want to spend money again on the official spares. Really need to find a solution for this now.
	() Thanks

29th December 2018, 13:27	#4395
pgupta BHPian Join Date: Dec 2009 Location: Bangalore Posts: 217 Thanked: 162 Times	Re: Mahindra XUV500 niggles & solutions I have now started getting slight engine vibration now and then while releasing clutch in 1st or 2nd gear at low speeds. I think this is the first signs of clutch going bad. Do i need to get this checked immediately to avoid more damage ? Any idea how much generally it cost's for getting this issue addressed ? I am planning for a long trip next month so don't want to take any chance with a breakdown during the journey. Thanks for your responses.
	() Thanks