Re: The home / office air-conditioner thread As 2019 summer months are approaching, I recently started doing a search for 1.5-ton ACs. Went thru’ numerous forums starting with our very own Team BHP. Great information on this forum, thank-you all.
We currently have Hitachi & Blue Star split ACs. I was looking for a 3rd AC. Wanted to look at a different brand, intentionally, although I am very happy with both these ACs. I was mainly looking for premium brand 5-star invertor split ACs like, O’General, Mitsubishi & Hitachi, but was open to other brands such as LG’s new dual inverter ACs etc. I finally settled for a 5-star, 1.5 ton, Mitsubishi Electric Invertor AC.
During my search, visited local showrooms of Reliance Digital & Bajaj Electronics to inquire about O’General, Mitsubishi & Hitachi. While they had O’General & Hitachi ACs, both these retail stores were not selling Mitsubishi brand ACs. The salespeople at both these retail showrooms were very friendly and approachable. They were strongly recommending 2019 models for LG, Samsung and Daikin. However, few things confused me. For one (true or false I do not know), the Bajaj showroom salesperson told me that both, Samsung & LG, sell ‘different’ models in Reliance Digital vs Bajaj Electronics. Why so, I have no idea, neither did I find out if this were true or otherwise.
Bajaj Electronics – Salesperson here, strongly recommended Samsung 3-star 1.5 ton 2019 models and said that the condenser would get 10 years warrantee (other brands gave 5 years condenser warrantee) with 5 years free gas refills (other brands did not give any free gas refill). Bajaj electronics was also giving a 10% cash back offer on certain credit cards. So, it was really a good deal.
Reliance Digital – Salesperson here, strongly recommended 5-star LG with dual invertor. Here, LG AC models came with 5-year free gas refills. I asked the Reliance Digital salesperson, what is the difference between the 2019 LG ACs and 2019 Samsung ACs Bajaj Electronics was selling. He said the main difference was 2019 LG models (with 5 year free gas fill) Reliance was selling, had copper condensers, while, the Bajaj Electronics Samsung AC models (with 5 year free gas fill) had aluminum condensers. So, I called up the Bajaj Electronics salesperson to ask – he did confirm the 2019 Samsung models, 3-star, they were selling, had ‘alloy’ (not copper) condensers. Copper condenser ACs are the best, from what I understand.
Mitsubishi & O’General: I then started online search for 1.5-ton Mitsubishi & O’General ACs. Both had great review comments online. Both these brands are more expensive than Samsung, LG etc. Both are imported brands with good build quality. These brands, unlike other brands, charge extra for installation and copper piping (other brands give 3-meter free copper pipe with free installation). For some reason (nothing particular), I was weighing more towards Mitsubishi brand vs O’General – both are good premium brands as also is Hitachi.
When I called Mitsubishi, I learned that, Mitsubishi has 2 subsidiaries – Mitsubishi Heavy Industries (MHI) and Mitsubishi Electric. Called both companies to find out pricing etc. The pricing was comparable for both. Both had imported units. MHI had no local dealerships – just a distributer. Mitsubishi Electric, on the other hand, did have independent dealer channels locally.
When I called the salesperson of Mitsubishi Electric (local sales & marketing office), he was very helpful and answered all my queries. He did confirm that Mitsubishi ACs were not sold thru’ regular big electronic chain retailers but were channeled thru’ Mitsubishi local dealerships. So, as per his recommendation, I went to the local dealership near my place to see the various available Mitsubishi AC models.
The local dealer also was very helpful and answered all my queries in detail. He confirmed that all Mitsubishi AC units were imported from Thailand. He explained the Mitsubishi split AC features to me. It did not have any fancy features like, self-auto cleaning, digital display on indoor unit etc. He further told me that for some reason all these premium brands such as Mitsubishi, Hitachi, O’General do not give any fancy frills (digital display etc.) like other local AC manufacturers may give. He also told me that these premium brands almost never give any offers / discounts on their products either. But he did mention that they all do give solidly built performance machines. And since they are imported, similar models are sold in global markets.
I finally decided to go for the Mitsubishi Electric 1.5-ton 5-star inverter AC. Delivery was prompt and efficient. Since the dealer was selling only Mitsubishi Electric ACs, he was very familiar with the product and the installation was done efficiently and quickly. I also purchased a separate stabilizer unit for protection against the frequent power fluctuations we get.
Both units (indoor and outdoor) I received from the dealer were new January 2019 import pieces from Thailand. The packaging was neat and once out of the package, the units looked solidly constructed, had great build quality and looked classy. One point to note is that the remote supplied does not have a backlight. I knew about this prior to purchase and was OK not having the backlight feature on the supplied remote. Post installation, I found that the AC units (both indoor and outdoor) are super quiet while running. One can hardly make out the units are running. Overall, very happy with the Mitsubishi split AC purchase. |