Re: Procedure of renewing vehicle registration at the 15-year mark | It's easier than you think Here's my experience with HR-01 (Ambala City) RTO for RC renewal (it was expiring on 27 Feb, 23). I too went self discovery path after getting encouragement from posts above.
Applied and paid fees online on 24 December, 22. I paid total 5450/- (renewal fees-5000/-, Smart card fee-200/-, service/user charge-250/-. Couldn't take off from office and also forgot about renewal, eventually visited the RTO on 6 Feb, 23. I went with self attested printouts of Form 25, payments details, self attested copies of PUC, Insurance, Aadhar/PAN and RC card (in original).
The RTO sits in SDM office premises and there are lot of counters at ground floor alongwith 'May I help You' counter. Asked lady there how to go about renewal process and she asked to approach any typist sitting outside to get prepared a file with all the paper work (ofcourse for a price). When i showed her my application printout and said that i have all the papers ready with me, she gave surprised look and handed over a file cover for Rs. 20/- (on the file cover you need to put your details and purpose of file) and asked to go for document checking at Counter No.8. This is a general counter and all the files for any work in RTO gets vetted there, so this counter is like ration depot in old times which means total chaos.
The official at counter gives a quick look at file and after finding all the documents in order, put a stamp and his initials and further directed to location for physical inspection by Inspector. Interesting bit here is that location for physical inspection is good 18 Kms. away at Anaj Mandi, Mohra and His Highness (Inspector) comes only on thursday from 9AM to 12PM (after that, its turn for commercial vehicles).
Visited the inspection location on 16 Feb, 23 around 9.40 AM. Around 20 vehicles (two wheelers and four wheelers) were already there. After some time, Inspector appears with 2 assistants. He asked everyone to keep bonnets open and put chasis imprint on application and started inspection. Interestingly, the proceedings gets videographed. He gave cursory look at the vehicle, checked nothing but asked to cranked the engine. About to sign the form but changed his mind and noticed that high security sticker is not there on windshield. He puts the remark on form and signed it. (i already have High security number plates and i am yet to apply for Sticker now).
Since it was only 10:25 AM, i took the chance and dashed to RTO office for submission of file. There was a huge line for Counter No. 8 since everyone was coming back from inspection. Managed to get to the dealing clerk after one hour and he concluded that chasis number at RC and imprint on the form doesn't match and asked to meet his Superintendent.
Superintendent was even clueless as to how did it happen. I tried to explain that Inspector himself put his signatures at the form after physically examining the vehicle and even offered to get my vehicle inspected again by him again. He asked me to meet SDM and get this resolved but i persisted saying that RC is printed by them only on submission of vehicle papers and Inspector himself put his signatures on the form. If there is any mistake/confusion, they themselves should resolve. He again asked me to visit another official for checking it in system which was fruitless as the system has the same data as the data on RC. Later, dealing and Superintendent talked on the phone and concluded that in older vehicles, a * is put at last but one place and it is okay to renew. Then, Superintendent put his signatues and the file was ready for submission.
To submit a file, you need to get a token and limited tokens are allotted everyday for a fixed time. But since i was already going to and fro between different rooms and counters, i simply gave my file to Counter No. 6 for submission. The dealing there was also surprised that i had already paid fees online (i guess not many online applications are getting submitted). Here he had to make tax clearance entry before my file could be submitted and told that i had to do that step myself which i didn't understand and also didn't ask. When asked, he told that i should get RC in 15-20 days though post.
Next day, I received one sms that my RC is getting expired on 17 Feb, 23 (my RC was valid till 27 Feb, 23) and i should renew it. Today checked the status on vahan.parivahan.gov.in and it says that completed/approved on 21 Feb, 2023.
My takeaways:
I have been to this RTO office multiple times in the past (non-digitalisation era) and the situation has improved a lot but there's a room for improvement. There was no checklist of documents for various services and citizens are left to get help from typists and agents sitting outside. Saw many senior citizens getting turned away for getting printout of NCRB (National Crime Records Bureau) in case of transfer of vehicle.
There is no need for self addressed stamped envelope. The fees covered it.
Always put more documents for ID and address proof (you never know what else they need)
You need a lot of patience and time, if you don't want to go through agent route. This is doable, if you decide to get this done yourself.
Hope, this helps someone. |