[rahul_kej]

Don't get the 20K servicing done now. There is no time frame limit for Xuv servicing. He can't force you to get your car serviced.

Just get your minor repair work done.

[raj_5004]

Originally Posted by vivekiyer20

Hello folks. Due to a minor accident, I had to give my XUV500 (done 16.5K kms in 18months) to the service station and the SA advised me to get the 3rd (20k kms) free servicing also done, which is overdue as per the no. of months. The estimate they (Infinity Autolinks, Mumbai) have provided is 19K + tax. This seems to be really high. I am attaching a copy of the same here.

Can one of the experts tell me whether they are right to charge for "cleaning" of the parts in the free service? Aren't they supposed to only charge for consumables?

Does this look ok or am I being taken for a ride?

Most of it is not needed and they are just trying to make some quick bucks.

Just tell him to give you a proper estimate/quote and you will send it to Mahindra to check if all these are really needed in a 20k run XUV.

Or tell them to do everything but you will not pay a single penny for the work not mentioned in the service manual.

Your bill should not be more than 6k, if the mentioned prices are correct.

[rishie]

Originally Posted by vivekiyer20

Hello folks. Due to a minor accident, I had to give my XUV500 (done 16.5K kms in 18months) to the service station and the SA advised me to get the 3rd (20k kms) free servicing also done, which is overdue as per the no. of months. The estimate they (Infinity Autolinks, Mumbai) have provided is 19K + tax. This seems to be really high. I am attaching a copy of the same here.

Can one of the experts tell me whether they are right to charge for "cleaning" of the parts in the free service? Aren't they supposed to only charge for consumables?

Does this look ok or am I being taken for a ride?

Likely parts/consumables to be used
FUEL FILTER CARTRIDGE -NEF CRDe.,MAXIMILE FEO 5 LTRS,MAXIMILE FEO 1 LTR,COPPER WASHER,AC FILTER,KIT OIL FILTER ELEMENT
Labour:2400/-
Parts:4346.73
Service (Total): 6746.73

This is an extract from Mahindra service calculator for 20K Service, apart from this, everything else should be optional. And I don't see any requirement for engine carbon cleaning and EGR cleaning on a car that has run only 20K kms.

[a4anurag]

Originally Posted by vivekiyer20

Does this look ok or am I being taken for a ride?

Now this is what I call a Royal Ride.

Of the list I can see, exclude the following:

WA/WB - 1800
Interior cleaning - 1500
EGR cleaning - 1000
AC Disinfection - 1000
Engine decarbonization - 1500
Silencer coating - 1500

Total: 8300 can struck off the 17000 + Tax

What you can do is:

Engine oil
Engine oil filter
AC Filter
Air filter

Wheel alignment and balancing can be done if they do a good job else get it done outside.

What is that SUB = Rs 650 and
Service Plus = Rs 400 in the estimate?

[vivekiyer20]

Thanks Anurag, Rishi and Raj. Very helpful inputs for me to confront them with.

Rahul - Another reason I was thinking of getting the 20k servicing done now is that I have been getting a warning on my infotainment system that "Brake fluid is a low, drive with caution". The SA was telling me that mostly the brake pads would have worn off.

[DieselFan]

Originally Posted by vivekiyer20

Thanks Anurag, Rishi and Raj. Very helpful inputs for me to confront them with.

Rahul - Another reason I was thinking of getting the 20k servicing done now is that I have been getting a warning on my infotainment system that "Brake fluid is a low, drive with caution". The SA was telling me that mostly the brake pads would have worn off.

I do not see a correlation between brake fluid and brake pads being worn out. Ask him to explain how he thinks when brake pads wear out the brake fluid warning comes up. I think all you need to do is top up brake fluid and see if there is any leakage in the brake system and fix the leakage. brake pads may be just fine. 16K kms is too less for the brake pads wear unless you have run the XUV recklessly.

[abirnale]

Originally Posted by DieselFan

16K kms is too less for the brake pads wear unless you have run the XUV recklessly.

Wile the fluid levels needs to be topped up, replacing brake-pads is not what is required. You should get a separate warning as "Replace Brake Pads". It is usual to wear out brake-pads around 20K on XUV, so no issues there. Refer to numerous ownership threads - many have to replace the brake-pads at around 20-22K Kms. Reasons explained there in details.

[bp74]

Hi All XUV owners,

Your opinions required for 5th year shield warranty for XUV 5oo

I have W6 June 2012 model done 52000 km, warranty expires on 10 June 2016.

Is it worth to get 5th year shield warranty with RSA? (Approx. total Rs 24000/-(22000/- + 1961/-) for 1 yr)

Thanks

[pillainp]

The XUV500 app from the Play Store has a service interval calculator which also lists parts to be replaced and/or cleaned at each service.

[Sheel]

Infinity Autolinks, Mumbai guys are pretty desperate, at least this is what appears from the estimate given, but they are also smart, since they have provided a hand written estimate on a plain paper.

Save for lube change and filter/s change, nothing is required. Fuel filter too shouldn't be required at 20K service, correct me if I am wrong.

I got my 4WD S10's 20K service and with change of lubes & filter's, the bill was around 4K [all documented]

[Tanveer_2558]

If your planning to keep the vehicle for the full 5th year, Go for it, The money is worth it for the peace of mind it will provide, Even though you have just done 52000 kms, Years went down he pipeline might bring something up, So i would suggest you should get it.

[Numb_Locked]

Got the Warranty on my 2013 XUV extended for 4th & 5th year. Yes it's worth it as mentioned by Tanveer mainly for the peace of mind. My reasoning for the expense was that it will also fetch me a better resale value if selling withing the warranty period (& even otherwise) as the buyer would be assured that there has been no compromise in my ownership of the car.

[Bageera]

My XUV500 bought in Nov'14 is due for 40,000 kms service. I will be giving to for service to Mahindra Service Center only. Can any of you let me know how much the cost would come around to?

[tirthankard77]

Originally Posted by Bageera

My XUV500 bought in Nov'14 is due for 40,000 kms service. I will be giving to for service to Mahindra Service Center only. Can any of you let me know how much the cost would come around to?

Hi Bageera,

Have you done the service? I will be doing it next week. Estimate is of approx 10K if the break pads are not required to be replaced.

[Bageera]

Originally Posted by tirthankard77

Hi Bageera,

Have you done the service? I will be doing it next week. Estimate is of approx 10K if the break pads are not required to be replaced.

Yes I did get my XUV500 serviced. The front brake pads had to be replaced. The Final bill came around 16,000 rs including labour charges & taxes.

Brake pad itself cost 4.3k + 500 rs labour charges for replacing it. Hope this gives you a clear picture.