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Old 3rd May 2023, 11:07   #6286
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Re: FASTag: All you need to know about procuring & using it!

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Originally Posted by theredliner View Post
I'm planning to move to ICICI. Can any ICICI users confirm if their fastag website is fully functional and if it can be used without installing any app (for raising disputes/checking details etc.)?
Also, can I get a fastag without an existing ICICI bank account?
I have been using ICICI fastag from soon after the time when Fastag was launched. The website is easy to use. I am app averse, and the website is the only way I manage the tag account.
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Old 3rd May 2023, 11:25   #6287
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Re: FASTag: All you need to know about procuring & using it!

This is lot of money equal to 70K crores in a year
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Old 13th May 2023, 19:28   #6288
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Re: FASTag: All you need to know about procuring & using it!

Just got a message saying 60Rs was deducted from my fast tag account while my car is parked safely at my residence. I guess the operator entered someone's number incorrectly and that led to deduction from my account. Anyways, I was able to call ICICI helpline and raise a dispute and get a ticket number - all of this within 2 minutes and no waiting time. I would say that's an impressive service from ICICI and I will have to wait 25 working days to receive a response.
Government should really enforce the rule of giving a free ride if fasttag is not working instead of allowing operators to manually enter the number give scope for errors!
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Old 14th May 2023, 12:57   #6289
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Re: FASTag: All you need to know about procuring & using it!

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Originally Posted by nagr22 View Post
Government should really enforce the rule of giving a free ride if fasttag is not working instead of allowing operators to manually enter the number give scope for errors!
Not really practical in a society like we have in India (where honesty is not considered a quality). If such free rides are given, every one will deliberately tamper their FasTag and blame the toll operator and demand a free ride. My understanding is that toll collection in India is now its all time high, mainly because of automated and accounted systems like FasTag.
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Old 14th May 2023, 19:45   #6290
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Re: FASTag: All you need to know about procuring & using it!

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Originally Posted by sachinpk View Post
My understanding is that toll collection in India is now its all time high, mainly because of automated and accounted systems like FasTag.
The "mainly" part is unsubstantiated and therefore debatable. As I see it, there are 4 reasons for the all-time high toll collections:

1. As you say, plugging leaks via Fastag.
2. Redevelopment of existing roads and introduction of toll on them.
3. Introduction of greenfield, tolled roads.
4. Annual increase in toll rates.
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Old 14th May 2023, 21:13   #6291
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Re: FASTag: All you need to know about procuring & using it!

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Originally Posted by binand View Post
As I see it, there are 4 reasons for the all-time high toll collections:
5. Drastic increase in number of vehicles.
6. Govt and PSU vehicles that were not eligible for toll exemption now have to pay toll.
7. Drastic fall in reliance on public transport.
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Old 14th May 2023, 23:31   #6292
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Re: FASTag: All you need to know about procuring & using it!

I have a fastag which I got through Axis bank. I seldom use it, but there is cash in the wallet.

I want to replace my windscreen, which will mean getting a replacement tag. But I can't see any such option on the Axis Fastag screen.

Anybody know what to do?
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Old 15th May 2023, 08:34   #6293
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Re: FASTag: All you need to know about procuring & using it!

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Originally Posted by Thad E Ginathom View Post
I have a fastag which I got through Axis bank. I seldom use it, but there is cash in the wallet.

I want to replace my windscreen, which will mean getting a replacement tag. But I can't see any such option on the Axis Fastag screen.

Anybody know what to do?
You will need to call the customer care no. 18004198585 to block your FASTag, and re-issue a new tag. Once you take a new TAG, Axis will transfer the balance to the existing wallet account.

Check their website: https://www.axisbank.com/retail/fastag/faq
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Old 15th May 2023, 23:39   #6294
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Re: FASTag: All you need to know about procuring & using it!

I’ve put fastag sticker on my windshield put it doesn’t scan from the outside inspite of using a handheld scanner up close. The toll attendant then made me scan it from inside and it worked fine.

Is there any solution for this? I cannot put it on the sunroof as there is a lighting effect etched on the sunroof glass.
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Old 16th May 2023, 11:20   #6295
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Re: FASTag: All you need to know about procuring & using it!

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Originally Posted by Sahil View Post
Iíve put fastag sticker on my windshield put it doesnít scan from the outside inspite of using a handheld scanner up close.
One of my neighbor has this issue with an RFID based parking sticker, to overcome this, he has pasted this on the outside of the windshield and applied a adhesive layer on top of that. Something similar to mobile screen guard, this way the sticker does not get damaged easily due to rain / dust etc.
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Old 16th May 2023, 11:26   #6296
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Re: FASTag: All you need to know about procuring & using it!

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Originally Posted by Sahil View Post
Iíve put fastag sticker on my windshield put it doesnít scan from the outside inspite of using a handheld scanner up close. The toll attendant then made me scan it from inside and it worked fine.

Is there any solution for this? I cannot put it on the sunroof as there is a lighting effect etched on the sunroof glass.
Just realised that the sticker is slightly slanted and accidently not stuck on absolutely straight. Could this misalignment be a reason it's not working?
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Old 16th May 2023, 11:40   #6297
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Re: FASTag: All you need to know about procuring & using it!

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Originally Posted by Sahil View Post
I’ve put fastag sticker on my windshield put it doesn’t scan from the outside inspite of using a handheld scanner up close. The toll attendant then made me scan it from inside and it worked fine.
Quote:
Originally Posted by Sahil View Post
Could this misalignment be a reason it's not working?
Maybe you pasted your tag with the surface that is scanned facing inwards?
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Old 16th May 2023, 12:20   #6298
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Re: FASTag: All you need to know about procuring & using it!

Quote:
Originally Posted by Sahil View Post
Iíve put fastag sticker on my windshield put it doesnít scan from the outside inspite of using a handheld scanner up close. The toll attendant then made me scan it from inside and it worked fine.

Is there any solution for this? I cannot put it on the sunroof as there is a lighting effect etched on the sunroof glass.
which car is this? if the car has fancy glass (IR rejection metallic coating, etc.), only specific spots on the windshield are suitable for these tags. service guys or user manual can help you locate this spot.
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Old 16th May 2023, 12:21   #6299
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Re: FASTag: All you need to know about procuring & using it!

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Originally Posted by binand View Post
Maybe you pasted your tag with the surface that is scanned facing inwards?
Nope. Pretty sure it's stuck on the correct side but not completely straight. Not sure if that's the reason

Quote:
Originally Posted by androdev View Post
which car is this? if the car has fancy glass (IR rejection metallic coating, etc.), only specific spots on the windshield are suitable for these tags. service guys or user manual can help you locate this spot.
BMW 7 series
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Old 16th May 2023, 12:57   #6300
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Re: FASTag: All you need to know about procuring & using it!

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Originally Posted by Sahil View Post
Nope. Pretty sure it's stuck on the correct side but not completely straight. Not sure if that's the reason


BMW 7 series
I am almost certain it's because of the type of the glass used that blocks IR/heat. You can check with BMW folks to suggest the correct spot to fix the tag.

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