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Old 20th May 2014, 22:17   #9316
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re: Review: 1st-gen Ford Figo (2010)

Looks like the cabin light fuse in my figo gave up. I tried looking for it behind the glove box but could not find it. Any pointers as to where I can find it?
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Old 20th May 2014, 22:40   #9317
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re: Review: 1st-gen Ford Figo (2010)

Quote:
Originally Posted by wildsdi5530 View Post
Big problem guys. Just received a call from the SA.
Steering column has wear and tear and needs to be replaced. Cost re. 11 k.
Front brake passes need to be changed. Cost re. 2.2 k.
Some fan needs to be cleaned and greased. Cost re. 4.8 k.
Plus regular 70 k service charges.
Going to cost me about 20-25 k.
Plus body shop bill of re. 5.6 k post insurance payment of re. 4.6 k.
Is the service expense for 70 k of re. 20-25 k normal. SA assures me that all cars have the steering column changed at 70k.

Wow! Which service center did you go to? They recommend just the brake pads or the discs too?
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Old 21st May 2014, 00:04   #9318
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re: Review: 1st-gen Ford Figo (2010)

Have given it at Chennai Ford.
Was advised to change brake pads only. They are very bad and if I drive for 500 kms, the discs will also have to be changed.
Are the costs right?
And are these regular items?
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Old 21st May 2014, 08:15   #9319
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re: Review: 1st-gen Ford Figo (2010)

Quote:
Originally Posted by wildsdi5530 View Post
Going to cost me about 20-25 k.
Is this the first time you are changing the brake pads?

The steering column replacement at 70k is not 'normal'. Did u hear any sound from it when turning?

At 1 lakh km, you will have to shell out another 20k+ for timing belt change.

Last edited by ramzsys : 21st May 2014 at 08:17.
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Old 21st May 2014, 14:50   #9320
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re: Review: 1st-gen Ford Figo (2010)

I've had some brake work done before, not sure when.
Yes there is a squeal while driving slowly in the mornings.
Should sell before 1 Lakh, I hope.
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Old 22nd May 2014, 11:50   #9321
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Am trying to source a dummy switch for the use of additional aux lamps. I would like to use this switch on the dash as part of the blanks next to the defogger . Is this possible? My contact at the ford center blanked out.
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Old 22nd May 2014, 18:11   #9322
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re: Review: 1st-gen Ford Figo (2010)

I have been driving the 1.4 tdci unit at 2k and sub 2k rpms for a while, and the engine was feeling sluggish. Even for small inclines i have to downshift from 5 to 4.

In a recent trip, there was a bit of ghat climbing and i let the revs go to 3k rpm for a few minutes in the 2nd gear.

Now during the city runs, the engine feels free-revving again; there's a gruff note from the exhaust as well. Not sure what went right(or wrong)?
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Old 22nd May 2014, 18:27   #9323
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re: Review: 1st-gen Ford Figo (2010)

Quote:
Originally Posted by ramzsys View Post
I have been driving the 1.4 tdci unit at 2k and sub 2k rpms for a while, and the engine was feeling sluggish. Even for small inclines i have to downshift from 5 to 4.

In a recent trip, there was a bit of ghat climbing and i let the revs go to 3k rpm for a few minutes in the 2nd gear.

Now during the city runs, the engine feels free-revving again; there's a gruff note from the exhaust as well. Not sure what went right(or wrong)?
Driving at low rpm's for extended periods results in carbon/soot buildup in the engine and the exhaust system plus you are barely getting enough air into the engine since the turbo isn't spinning up fully.

This causes the car to become sluggish.

It is important to rev the engine at high rpm's for a short burst to get all the soot out. Once a week I drive in 2nd/3rd gear for a 5-6 kms on a free stretch of road. RPM levels of 3-4K consistently during that period. This keeps the engine free.

After a highway drive which is usually constant high revs and clean air always going to the engine the engine is the happiest. The car is a pleasure to drive for a a week after a long highway drive.
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Old 23rd May 2014, 10:18   #9324
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re: Review: 1st-gen Ford Figo (2010)

I have given my car for 80,000 km service today at Lathangi ford Bannarghetta road.
Odo stands at 74,000 km. Other than the normal scheduled service the driver side left power window switch is not working and they have given me a quote of 700 for this. Initially they told me it would be 2000 and i told them not to fix it. I was planning to do it from some local mechanic. They called me now to say that it costs only 700 and i gave them a go ahead. Is the charge normal?

I feel kind of suspicious as they were trying to push everything other than the normal maintenance to the service list, which included ac vent cleaning for some 1300 Re and some door waxing or something like that for 350 Re. I asked them not to do anything extra from 80000 km scheduled maintenance. And they have given me an estimate of around 7200 for service plus another 700 for the power window switch. I do not have exact split up, but the labour charge alone comes to some 2200 re. I am getting back my car in the evening. Is there anything i can do to reduce this amount? Or is it normal for an 80000 km service? Your valuable suggestions are welcome.
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Old 23rd May 2014, 18:41   #9325
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re: Review: 1st-gen Ford Figo (2010)

Thank your stars @aneeshtn, I've just received a call from chennai ford saying service is done. Total cost was ₹21535/-. This was for routine 70 k service.
See my previous post for details. I'll post the details and bill tomorrow.
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Old 24th May 2014, 16:38   #9326
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re: Review: 1st-gen Ford Figo (2010)

Has anyone fitted soft / flexible mud flaps recently? Bangalore folks, can you recommend accessory shops where I can find these?

I've been driving around without rear mud flaps and 2 half broken front ones for a last few months.

With monsoon round the corner, planning to get new ones fitted. But am not sure of the usual FIGO mud flaps as I'm sure of losing those like the earlier ones.
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Old 24th May 2014, 20:15   #9327
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re: Review: 1st-gen Ford Figo (2010)

Finally got my Figo back. The car which left me on 08/05/2014 is now back after 16 days.
I had left it for 70k service and some body work - bonnet painting and right rear fender denting and painting and left ORVM. Complaints were:
  1. - AC not cooling well
  2. - Heater not working at all
  3. - squealing of the steering while moving the car in early mornings.

Bill details are as follows:
  1. - Mirror rearview LH Rs: 993.01
  2. - Consumables Rs. 130.00
  3. - Accident repair as per estimate Rs. 7325.00
  4. - Painting body panel (Additional) Rs. 700.00
  5. - Service tax Rs. 991.89
  6. - VAT Rs. 162.84
Total amount Rs. 10,303.00

I had to pay Rs. 5675.00 and the rest by insurance.

I gave the car to Chennai Ford on 08/05/2014. The car was received at the body shop on 10/05/14 in the afternoon an seen by the surveyor on the same day. Approval was received on 15/05/14 and work was finished on 17/05/14. Service adviser called me on 19/05/2014 for complaints whom I met on 19th evening and work started on 20/05/14 after I gave approval for the estimate of 20k +. Received the car today - 24/05/2014.
Total number of days the car was with Chennai Ford - 16 days
Total number of days the car was at body shop - 10 days
Total no of days of work done in body shop - 2 days.
This got me suspicious of a nexus between Ford and my autowallah..

Service bill details are as follows..
Parts
  1. Compressor oil - Rs. 590.12
  2. AC gas - Rs. 148.47
  3. gasket - Rs. 54.42
  4. wash fluid pouch - Rs. 54.93
  5. clip - Rs. 73.04
  6. Brg Asy fr wl dr lnk - Rs. 1325.79
  7. oil filter - Rs. 324.80
  8. brake pad - Rs. 1272.85
  9. Column asy steering* - Rs. 7641.20
  10. AC triple PR switch - Rs. 2025.96
  11. consumable - Rs. 113.54
  12. engine oil - Rs. 1088.55
Parts total - Rs. 14,713.67
Labour
  1. pressurize, leak test, discharge, evacuate and charge AC - Rs. 360.00
  2. Core assembly AC condenser - Rs. 160.00
  3. AC switch remove and install - Rs. 240.00
  4. radiator assembly - Rs. 720.00
  5. cooling system draining filling and bleeding - Rs. 240.00
  6. cooling fan motor and shroud - Rs. 200.00
  7. brakes front and rear inspect - Rs. 360.00
  8. brake pads front remove and install - Rs. 280.00
  9. ignition lock cylinder and key set - Rs. 120.00
  10. front driveshaft RH - Rs. 320.00
  11. steering column - Rs. 360.00
  12. 70000 kms service - Rs. 350.00
  13. Value added services - Rs. 400.00
Labour total - Rs. 4110.00
service tax - Rs. 508.00
VAT - 2133.47
Grand total for 70k service - Rs. 21,465.00

As you can see the labour for A/C repair work is Rs. 1920.00 split up into 6 bits to confound customers. Likewise brake pad replacement is additional to inspection. There was supposedly fan motor vibration for which AC triple switch had to be replaced as it was weak.. This is the first step which cost me RS. 4800/-. This may last 200 to 20000 kms after which I will have to replace it which would cost Rs. 6900/- On asking why the definitive solution was not done saving just Rs. 2000/-, I was told that protocol has to be followed.
When I picked up my car from service, the problems I noticed were...
  1. Matt paint finish - as in every Ford bodywork
  2. Sound deadening pad in bonnet was torn and hanging on 5 clips, 2 were missing - normal bodywork routine, has to be ripped off to paint properly.
  3. No improvement in AC cooling - SA and supervisor insist that it was normal and that in Chennai heat, that's all you can expect from the AC
  4. Heater still not working - Heater will work only after prolonged driving as the coolant liquid has to heat up first. It will not work with just 10 mins of revving the engine.
  5. Brakes not stopping well - Noticed after coming out of the A.S.S.
Final slap on the face was the Pending jobs which I'm attaching as a pic.
Review: 1st-gen Ford Figo (2010)-wp_20140524_19_27_38_pro.jpg
Also attaching the pics of supposedly damaged parts.

Review: 1st-gen Ford Figo (2010)-untitled.png
Review: 1st-gen Ford Figo (2010)-wp_20140524_14_40_36_pro.jpg
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Old 24th May 2014, 20:17   #9328
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re: Review: 1st-gen Ford Figo (2010)

Quote:
Originally Posted by MorePower View Post
Has anyone fitted soft / flexible mud flaps recently? Bangalore folks, can you recommend accessory shops where I can find these?

I've been driving around without rear mud flaps and 2 half broken front ones for a last few months.

With monsoon round the corner, planning to get new ones fitted. But am not sure of the usual FIGO mud flaps as I'm sure of losing those like the earlier ones.
Me too! Looking for online solution - with no drilling requirement.
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Old 25th May 2014, 17:04   #9329
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re: Review: 1st-gen Ford Figo (2010)

@wildsdi5530,
I did not had these issues and did not had any replacement during 70K service.

@aneeshtn
Please refer to my experience of 70K service @Lathangi. Be careful with these guys.

http://www.team-bhp.com/forum/offici...tures-622.html
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Old 26th May 2014, 00:41   #9330
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re: Review: 1st-gen Ford Figo (2010)

@blorebuddy: I've realised that the first time you visit the ASS, you are treated good. The second time you're milked for all you're worth.
A similar thing happened at Rajshree ford, Coimbatore for my fusion service. First time was very good experience, second visit blew a hole in my pocket. Only Akshya ford in tirunelveli have been reasonable every time.
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