Team-BHP > Team-BHP Reviews > Official New Car Reviews


Reply
  Search this Thread
11,670,016 views
Old 10th August 2023, 15:14   #8821
BHPian
 
wadewilson's Avatar
 
Join Date: Sep 2015
Location: India
Posts: 319
Thanked: 812 Times
Re: Mahindra XUV700 Review

Quote:
Originally Posted by wadewilson View Post
Update - Visited Service Centre today regarding the door handle not retracting inside the body fully.
Update 2 - Within a day, I've received a mail from Mahindra regarding an update on my door handle issue. I have to give a big thumbs up to Mahindra's responsive and prompt customer support and also to the service centre manager, Mr. Nubul of Apex Motors.

Very happy with my first Mahindra Despite the niggles, I love this car to bits and the excellent customer support is the icing on the cake.
Attached Thumbnails
Mahindra XUV700 Review-screenshot_20230810_150803_outlook.jpg  

wadewilson is offline   (1) Thanks
Old 10th August 2023, 18:26   #8822
BHPian
 
careind's Avatar
 
Join Date: Sep 2021
Location: chennai
Posts: 184
Thanked: 384 Times
Re: Mahindra XUV700 Review

So, suffered my first ignominy with my brand new AX7 L AWD.

It just didnít start and it is just 230 Km old. The only difference between the other times and this time was that both the keys were in the car. And of course, it had not been started for the past 3 days.

The system self check completes successfully, but then the car does not start/crank.
Then I put the car in Neutral ( from Park) and tried starting. A warning appeared that car should be in Park to start. Put it back to park mode and the car started!

Not sure what happened there. After that , as usual I forgot to switch off the auto stop and the car shutoff when I came to a halt in a few meters and started without any issues when accelerator was pressed. So I donít think it was the battery.

I have heard of people who had gone through this scenario and it self rectified after an interval. Probably the gear change reset something in my case, but not sure.
careind is online now   (2) Thanks
Old 11th August 2023, 10:58   #8823
BHPian
 
Join Date: Apr 2022
Location: HP88, TN43
Posts: 127
Thanked: 352 Times
Re: Mahindra XUV700 Review

Quote:
Originally Posted by peterjim13 View Post
wanted to quickly check on a few things - around accessories....concerned about spending this 24K.
Check out Pharaoh floor mats. Am using them and very happy with the precise fitment & quality, a bit expensive at around 10 k. I found them way better than the Mahindra offering. The mats are for the passenger footwell areas only, not the boot though.
And they come in black only (last I checked) so any mud/dirt is visible prominently. For the boot you can get a noodel mat cut to size from some neighborhood hardware/carpet store.
The OEM side step is quite useful for kids', elderly's ingress/egress and also for standing on to clean the roof. Looks sleek & aesthetic, I find it worth the money.

The mud flaps also are a must, wonder why such a low cost item doesn't come as standard fitment.
Vtach is offline   (1) Thanks
Old 11th August 2023, 14:28   #8824
BHPian
 
Join Date: Aug 2021
Location: Bangalore
Posts: 143
Thanked: 303 Times
Re: Mahindra XUV700 Review

Quote:
Originally Posted by wadewilson View Post
On a related note, I had the Co-Tek check for an update for the Dual Zone Climate Control system. It turned out mine was running older software (2 versions old), and he updated it to version 10.0 (if I remember correctly) - the temperature sensor seems to work properly now (tested it during the 75km drive back home) and when in recirculation mode, outside smells don't make their way in. I had no idea that there was software update for the Dual Zone module
I had this update done a couple of weeks back however, the outside smells still does filter into the cabin! I have tried everything including keeping the ACC at "LO" mode and fan speed at 1!

On a side note, I was driving with the windows fully open on the Outer Ring Road (Bangalore) last night and I was barely able to hear the car horn! Never felt that way with the Creta's horn! I am seriously thinking if I should get the horn replaced with Creta's unit!

Last edited by normaltusker : 11th August 2023 at 14:30. Reason: Added the observation regarding the horn volume
normaltusker is offline  
Old 11th August 2023, 18:12   #8825
BHPian
 
wadewilson's Avatar
 
Join Date: Sep 2015
Location: India
Posts: 319
Thanked: 812 Times
Re: Mahindra XUV700 Review

Quote:
Originally Posted by normaltusker View Post
I had this update done a couple of weeks back however, the outside smells still does filter into the cabin! I have tried everything including keeping the ACC at "LO" mode and fan speed at 1!

On a side note, I was driving with the windows fully open on the Outer Ring Road (Bangalore) last night and I was barely able to hear the car horn! Never felt that way with the Creta's horn! I am seriously thinking if I should get the horn replaced with Creta's unit!
While driving to the office today, some of the outside smells filtered in. However, on the drive back home from the service center the outside smells were non-existent. Perhaps a placebo - and also the air freshener might have masked the smells then (Had taken it out today). I'm guessing there's a glitch wherein the recirculation slider doesn't work as intended because on my Creta, with recirculation set to inside, outside smells don't filter in.

Regarding the horn, yes, my father has also found it to be inadequate and he had suggested the same to me - that is, replace XUV's horn with the Creta's unit. However, personally, I feel that the XUV horn is also good enough so have stuck with that.
wadewilson is offline   (1) Thanks
Old 12th August 2023, 08:08   #8826
BHPian
 
bill1182's Avatar
 
Join Date: May 2007
Location: Mumbai
Posts: 166
Thanked: 312 Times

Quote:
Originally Posted by wadewilson View Post
Another day, another niggle (AX7L AT+AWD)

Another persistent Niggle/Issue/Bug? -
  • Outside temperature reading for five days - 28 degree celcius whereas on my Creta it updates constantly and today while Creta showed - 32 degree, XUV still showed - 28 degree

    This has the negative effect of making the climate control go bonkers and the fan runs at full speed everytime I use the car. (I set mine on Auto at 26 degrees btw)
To save the battery drain issue, Mahindra has done a so called Juggad. Outside temperature value will change only when you drive your car above 40kmph consistently for above 4 minutes. If the speed comes below 40 kmph even once then the cycle will break and it will again wait for you to drive above 40 kmph for 4 minutes consistently. This is bit strange but that is how it has been configured.

I had highlighted this issue long time back and this is what was told to my COTEK by Mahindra design team. I have tested the above scenario and have found it to be working.

I have been facing a new issue since few days.

Mine is an AX7 D AT. The car has an option to automatically close the ORVMs when we lock the car and they automatically open when the car's ignition switched (Start Stop Button) is turned ON.

Many times, when I switch ON the car, the Right or Left ORVM does not open automatically. I have to manually force open them using the switch on the Right door panel. Some times right ORVM does not close fully when I lock the car.

It is very strange that the ORVMs work okay with the switch on door panel, but do not work automatically when locking the car or starting the car.

Couple of days back, the left ORVM had completely stopped working (Closing and Opening) and was constantly in Open position, but it automatically started working the day I was going to show this to the service centre

I did show it to the Mahindra service centre, and they said that they have lubricated the mechanism, but the issue again cropped up today. I have taken the video of the issue this time. I am expecting Mahindra to replace the ORVM assembly, but let's see what resolution they provide this time.

Has anyone else faced this problem? What was the resolution provided by the service centre?

Last edited by Aditya : 14th August 2023 at 13:22. Reason: Back to back posts merged
bill1182 is offline   (4) Thanks
Old 12th August 2023, 08:30   #8827
BHPian
 
wadewilson's Avatar
 
Join Date: Sep 2015
Location: India
Posts: 319
Thanked: 812 Times
Re: Mahindra XUV700 Review

Quote:
Originally Posted by bill1182 View Post
To save the battery drain issue, Mahindra has done a so called Juggad. Outside temperature value will change only when you drive your car above 40kmph consistently for above 4 minutes. If the speed comes below 40 kmph even once then the cycle will break and it will again wait for you to drive above 40 kmph for 4 minutes consistently. This is bit strange but that is how it has been configured.

I had highlighted this issue long time back and this is what was told to my COTEK by Mahindra design team. I have tested the above scenario and have found it to be working.
Thank you. This makes sense now. As the service centre is in another state, I had to drive through the highways which meant speeds above 40kmph - perhaps that's why the outside temperature value changed. I thought it was due to the software update but it turned out to be something different While driving in the city, due to traffic, the car is mostly limited to 10-20 kmph only so that's why the outside temperature value stayed constant.

I wish Mahindra fixes this because the climate control gauges the outside temperature and tries to set the interior temperature accordingly which doesn't work properly

On a side note, I wanted to ask:
  • Does your car also randomly blow hot air from one side and cold air out the other? This happens without the dual-zone being turned on. To fix this, I turn on the dual-zone, lower the temp, then when cool air blows through both the vents, then I close the dual-zone function and then the AC behaves normally.

Quote:
Originally Posted by bill1182 View Post
... new issue ... Right or Left ORVM does not open automatically. I have to manually force open them using the switch on the Right door panel. Some times right ORVM does not close fully when I lock the car...
Yes, I've had that happen too. My heart sank when I noticed this. Another day, another new issue. Mahindra never stops delivering the niggles, haha. I haven't taken it to the service centre because in my case it has happened only twice, but if the issue persists will visit service centre. If you get a resolution, do let us know. Thank you

Last edited by wadewilson : 12th August 2023 at 08:33.
wadewilson is offline  
Old 12th August 2023, 09:46   #8828
BHPian
 
bill1182's Avatar
 
Join Date: May 2007
Location: Mumbai
Posts: 166
Thanked: 312 Times
Re: Mahindra XUV700 Review

Quote:
Originally Posted by wadewilson View Post

On a side note, I wanted to ask:
  • Does your car also randomly blow hot air from one side and cold air out the other? This happens without the dual-zone being turned on. To fix this, I turn on the dual-zone, lower the temp, then when cool air blows through both the vents, then I close the dual-zone function and then the AC behaves normally.
Have not faced this issue ever. Hope you get resolution to this soon.
bill1182 is offline   (1) Thanks
Old 13th August 2023, 11:14   #8829
Newbie
 
Join Date: Jun 2019
Location: Chandigarh
Posts: 18
Thanked: 10 Times
Re: Mahindra XUV700 Review

Quote:
Originally Posted by Sommos View Post
Someone shared in the SM group that TPMS feature (hardware) is present in the AX3 and AX5 variants. One only needs to buy 4 sensors from the dealership @ 944 each and get the feature enabled through the Co-Tek. So you can contact your MASS, in case onyone is interested.
Inspired by your TPMS post and Icarus's installation, I asked my service advisor to enable TPMS on my Scorpio N Z6. There was an option to enable 4/5 tyres TPMS on his laptop, but he was unable to do the same due to timeout error. Kindly note that I had not installed TPMS sensors on my tyres yet, just wanted that feature to be enabled first before wasting some 4-5K.

Can you confirm to ask your service advisor for Z6 TPMS or is it a bug in my system?
dhingrasud is offline  
Old 13th August 2023, 13:33   #8830
BHPian
 
nazeer_ahamed's Avatar
 
Join Date: Mar 2018
Location: TN 43
Posts: 49
Thanked: 61 Times
Re: Mahindra XUV700 Review

I took delivery of my XUV 700 AT D AWD on 27/04/2022. It is almost 16 months and I havent got my second key yet. I have been following up with the dealership and writing emails to customercare@mahindra.com. The last reply from customer care was on 31st May and after that they have stopped responding to my emails. Could you please suggest how to escalate this. Sharing specfic email address of someone senior will be appreciated. Thanks.
nazeer_ahamed is offline  
Old 14th August 2023, 13:18   #8831
Senior - BHPian
 
Sommos's Avatar
 
Join Date: Jun 2012
Location: CG07/ MH34
Posts: 1,330
Thanked: 1,472 Times
Re: Mahindra XUV700 Review

Quote:
Originally Posted by dhingrasud View Post
Inspired by your TPMS post and Icarus's installation, I asked my service advisor to enable TPMS on my Scorpio N Z6. There was an option to enable 4/5 tyres TPMS on his laptop, but he was unable to do the same due to timeout error. Kindly note that I had not installed TPMS sensors on my tyres yet, just wanted that feature to be enabled first before wasting some 4-5K.

Can you confirm to ask your service advisor for Z6 TPMS or is it a bug in my system?
To the best of my knowledge, you won't be able to do that without installing the sensors. The programme has to get a feedback from the individual sensors. Kindly double check the exact sensor type (part No.) for the ScorpioN before placing the order.


Quote:
Originally Posted by univ_explorer View Post
Thanks for sharing the info Sommos.
Checked with my ASC (Chennai) and they informed me that the recommendation is still ultra and not V4. Is this V4 info available in manual or other official source so I can refer the same for them?
Btw, I could feel the increased engine harshness and lack of smoothness after 2nd service particularly when driving over 100kmph. Was it same in your case as well?
In the 2022 delivered cars the manual says Maximile Ultra. But sometime in 2023 cars M&M has changed this to Maximile Ultra V4 in the manual also. It is common knowledge that synthetic oil is better than the mineral oil and also has better longevity.

My dealer told me that they have received the first batch of V4 only in July23 and also confirmed that M&M has instructed the V4 for all BS6 engines. I had changed my engine oil to V4 in the 20K service, though it was not recommended in the manual. The harshness of the engine has definitely reduced after the change to synthetic oil.

Ask your dealer to check the V4 from the parts list and place order for the same.


Quote:
Originally Posted by careind View Post
I find this auto stop/start annoying while driving in the city.
But Off late I am wondering how idling at signals would affect the DPF with the already well documented soot residue deposit.
Albeit being a PITA, Would enabling Auto stop/start be more sensible while driving in the city, especially for the Diesels?
Your question may be answered in this post, you may go through the thread to clear all your doubts about DPF - https://www.team-bhp.com/forum/techn...ml#post5276902 (All your questions about DPF & BS6 Diesel answered by a Diesel Calibration Engineer)


Quote:
Originally Posted by careind View Post
So, suffered my first ignominy with my brand new AX7 L AWD.

It just didnít start and it is just 230 Km old. The only difference between the other times and this time was that both the keys were in the car. And of course, it had not been started for the past 3 days.

The system self check completes successfully, but then the car does not start/crank.

I have heard of people who had gone through this scenario and it self rectified after an interval. Probably the gear change reset something in my case, but not sure.
In case you forget your keys inside the car, the ECU would de-activate the key fob. The same must have happened in your case.


Quote:
Originally Posted by nazeer_ahamed View Post
I took delivery of my XUV 700 AT D AWD on 27/04/2022. It is almost 16 months and I havent got my second key yet. I have been following up with the dealership and writing emails to customercare@mahindra.com. The last reply from customer care was on 31st May and after that they have stopped responding to my emails. Could you please suggest how to escalate this. Sharing specfic email address of someone senior will be appreciated. Thanks.
The mail id of Head - CRM has been shared many times in this thread, but nobody cares to search the earlier posts.

In all probability your key fob should be lying with the ASC and they cannot link or identify with the car/ customer. Ask your dealer/ ASC if they have a stock of un-distributed second key fobs. Use your key code to identify your key from the lot.

Kindly visit tweeter, tag Mr. Anand Mahindra and describe your ordeal. I am sure you will get a call back either from the dealer or from M&M CC.
Sommos is offline   (1) Thanks
Old 14th August 2023, 14:39   #8832
Newbie
 
Join Date: Jun 2019
Location: Chandigarh
Posts: 18
Thanked: 10 Times
Re: Mahindra XUV700 Review

Quote:
Originally Posted by Sommos View Post
To the best of my knowledge, you won't be able to do that without installing the sensors. The programme has to get a feedback from the individual sensors. Kindly double check the exact sensor type (part No.) for the ScorpioN before placing the order.
You meant to say, we'll need to have sensor installed on my tyres first, then enable TPMS on Scorpio N? That is a risky proportion, of losing around Rs. 5K. Thats why I was trying to get TPMS enabled first, if it gets enabled, install the sensors on tyres approach. Is there any other way out without losing 5K and pay after confirmation that my vehicle head unit is compatible.
dhingrasud is offline  
Old 14th August 2023, 14:59   #8833
BHPian
 
careind's Avatar
 
Join Date: Sep 2021
Location: chennai
Posts: 184
Thanked: 384 Times
Re: Mahindra XUV700 Review

Quote:
Originally Posted by Sommos View Post
Your question may be answered in this post, you may go through the thread to clear all your doubts about DPF - https://www.team-bhp.com/forum/techn...ml#post5276902 (All your questions about DPF & BS6 Diesel answered by a Diesel Calibration Engineer)
Thanks for the thread reference. I will go through it.
Even if I dont get a direct answer, I would have gotten some knowledge which could be of use in the future.

Quote:
In case you forget your keys inside the car, the ECU would de-activate the key fob. The same must have happened in your case.
There has to be a decent time limit for that to happen. If I am in the car, then it is logical that the Key fob would also be with me, but I have not just started the car.
The car (hopefully) would not know whether I am still inside the car ( with the key fob) or outside the car ( without the key fob).
Also,I am assuming that the key fob that was used for Unlocking should be activated for use in that "session".
But it still doesn't explain why Parking -> Neutral -> Parking solved the issue.

Last edited by careind : 14th August 2023 at 15:00.
careind is online now  
Old 14th August 2023, 16:55   #8834
Senior - BHPian
 
Sommos's Avatar
 
Join Date: Jun 2012
Location: CG07/ MH34
Posts: 1,330
Thanked: 1,472 Times
Re: Mahindra XUV700 Review

Quote:
Originally Posted by dhingrasud View Post
Is there any other way out without losing 5K and pay after confirmation that my vehicle head unit is compatible.
You should discuss the probabilities with your Co-tek - after all he would activate the whole thing and he has been precisely trained for this purpose. Actually I own the top variant and my car came with all bells & whistles right from the factory.


Quote:
Originally Posted by careind View Post
The car (hopefully) would not know whether I am still inside the car ( with the key fob) or outside the car ( without the key fob).
Both the front seats has sensors and the car can easily recognise whether the seats are occupied or empty.
Sommos is offline  
Old 14th August 2023, 17:57   #8835
BHPian
 
Join Date: Mar 2022
Location: Hyderabad
Posts: 28
Thanked: 14 Times
Re: Mahindra XUV700 Review

Hello!

Own an AX7. Any suggestions on front dashcam which does not void warranty and also doesn’t look odd with respect to wiring? Worried about the scams ongoing on roads so as a deterrent. Or am I overthinking?

Cheers,
Vins
Vins7 is offline  
Reply

Most Viewed
Thread Tools Search this Thread
Search this Thread:

Advanced Search

Copyright ©2000 - 2024, Team-BHP.com
Proudly powered by E2E Networks