Re: Honda Civic : Maintenance, Service Costs and Must dos Quote:
Originally Posted by sumeethaldankar I have had my Civic's PS/Rack leakage twice in 6 years of ownership. The first time it cost me a bomb at Honda (22k). Second time I was wise enough to avoid those blood suckers. A Rack overhaul cost me 6.5k and the PS overhaul cost me a mere 5.5K at two different garages. Even today HASS had said in its remarks that there is leakage in the above 2 components which i am ignoring as i know they are just cut pasting everything from the old service history. http://www.team-bhp.com/forum/long-t...ml#post4166218
The CV joint is available at spares.com for 6.4k. The ball joints cost 1280 each side. Unless the shockers are bleeding/leaking there should be no need to change. Even if they do each side should cost not more than 8k (spareshub.com again).
You dont have to change everything at one go. You can always take the critical components first eg the CV joint and get the rest stuff later on. The idea is to find a good FNG. Depending on HASS is not the way to go for big ticket items like Rack/PS. Rest is upto you. There are people who have done 140k kms + on Civic with little trouble. |
Hi Sumeet, really appreciate you taking time out to answer my queries and pointing me towards the the spares website.
The reason I got disheartened/frustrated was that I had given a car that was not leaking steering oil (not even a single drop, since the last episode I have developed the habit of checking the under side of car for traces of oil almost everyday, so I would have known if the oil was leaking) for normal service and competent staff of Ring Road Honda (HASS) gave back a car which was dripping oil like some one has sliced the hoses and to top it the coolant was getting sprayed from a pipe, in the engine compartment, near the air filter.
On inquiring about the oil leakage the Senior Service manager Mr. Jitender said, 'one cant be sure when mechanical parts fail' I was like seriously, you arent sure about the durability of the components of HONDA and they can fail anytime ??? also the odometer of the car indicated it was driven for three kilometers since I gave the car for service (that too after the test drive of the vehicle was already done.) and moreover the fuel was gone with no bars being shown on MID, as opposed to three bars at the time of handing over to the SA. They didnt had any answers to all these and points to something fishy at HASS's end.
Also I was really disappointed with the rude and unprofessional behaviour of Service Head (can't recall his name Surender or Suraj Prakash) and his sub ordinate (Mr. Deepak Bisht) related to Service, they made me feel that what ever happened, is due to my negligence and it was entirely my fault, also they and their able staff did all the right work since beginning
(which includes wrong diagnosis, not listening to customer complaints etc.). Mr. S. Prakash also said that I should be thankful that they waived off labour charges last time, to which I humbly replied that 'I had took a hit of 28k because of wrong diagnosis of your technician/SA since day one and you feel I should thank you', but he was adamant that it wasn't their fault, he also added that 'Do you think We have done some magic to your car due to which the steering rack has started leaking?' Come on, Does a senior management person, communicate to customers in such a way?
Anyways on hearing such comments and non sense, I simply got up, instructed to stop all the work on the car at once and hand it back, but guess what the car (leaking oil and coolant) was given back to me after almost 1 hour 20 mins and to top it all, a bill of INR 4515 along with it.
All this has really shaken my trust for Honda Service /Honda Products/ Honda Employee Ethics / Customer Relations. :(
Last edited by kunal_kaushal : 26th March 2017 at 00:37.
Reason: Added a picture.
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